I will never recommend this place again. Ever since Chuck passed it has gone downhill. They installed a door for an 80yr old widow and refused to hook up the garage door opener because her husband mounted the sensors on the ceiling to bypass them. Tried to con her by saying the garage door opener needed replacing anyway. Charged $800 for a cheap 8x7 door and $500 to install. Wanted another $800 to replace a working garage door opener because of the sensors not being where they should be. It is the middle of winter and she has a hard enough time as it is, now she has to open and close the door manually. So disgusted! read more

I wish I could give more than 5 stars! On Thursday the spring on my door broke. I left a message after hours and was called first thing on Friday morning. When I met the repairman at my house he was fixing the trim which had come loose from the top of the garage ... without me even asking. Before it was all done I had learned how to grease the door too. I was beyond impressed! read more

The lady answering the phone is too busy to help you. I left a message one week and never got a call back. I called the next week only to hear, "I forgot." Then she says, let's make an appointment for your work, shuffles papers, tells me she'll call me back in the morning. In the afternoon she calls and suggests an appointment in 18 hours but insists on a 4 hour window. I politely refuse and reschedule a few days later. I have to drive over an hour to get there, so I beg her to shorten the window and give me the first or last spots. She can not accommodate at all. On the work day, the installation guy shows up at 11:40 on a 8 am-12pm window. He makes a joke about being unsure what he's doing and says it's a basic garage door opener. When I mention shortly thereafter that there is a strut replacement, he laughs it off and says he knew. 5 minutes later he says he doesn't have the parts he needs and can't return for at least 30 minutes. I call the office and get the most inauthentic apology and then she suggested I consider getting the work done elsewhere. In my experience, the lady who takes your calls is uncaring, overly busy and barely not rude. She makes mistakes and sent a crew to the site at the last second, where the crew said it wasn't their fault. Good luck to them and anyone who uses their services. read more