After 2k of my clothes disappeared I investigated this bogus company. Evershine & Pinelands drycleaning has many names.PJ FamilyTrust, InstituteOfDrycleaning (accc2003 -accused industy marfia, and illegal declaration as authority for drycleaning chemicals) IndianTextiles Victoria. Peter TheMeat TrayMan.
They loose clothing, the disappearances are linked to the companies front man, Krishna Murphi. Who drives the delivery van. All the way to his clothing retail company in Melbourne, I presume. So here's what I found out.
All complaints are met with a " we the Australian drycleaning institute says...."
- you need to show proof you purchased and own the missing or damaged clothes.
- they are not responsible for damages or missing clothes
- they do not need to disclose business information or insurance policies.
Ok so here's they thing. This so called institute has no legal bearing, no authority, and was was declined as an authorised representative of the drycleaning services due to bias uncompetitive claims of authority over chemical distribution to their competitors. They had been found to have stake holds in 1/3 of the industry, and had cornered 2/3 of the market using their bogus " institute" ( merely a webpage now)
Staff are trained to exchange names or work under false names/ nick names. And yes, you will never ever see you clothing again. If they don't burn it to a crisp first. Only cheap and damaged items get returned to the owners.
Oh and their positive reviews were all done by "Kris" murphis son and friends, plus a few staff members I saw ( who all claim their names are Kris as well)
If you hand around at the door in the morning, their are literally people lined up to complain about their missing clothes . Literally get in line, and they no find.
There appears to be a classaction against these people on ClassAction Australia FB page.
So that's all I know so far. I've kissed my clothes goodbye, and am spending approx 2k of my valuable time alerting the public to this massive skam instead read more