READ YOUR LEASE!!! Watch your wallet!!! Arc management are either incompetent, dishonest or both…read more Is the Landlord Arc Apartments, Farran or "the owner of the property". The 100 page lease and its attachments name all three as "landlord". If they won't address that basic issue or the myriad of other problems in the paperwork, imagine what they'd be like to deal with on problems with the property. Another example: one of the issues with the lease was that the "landlord" could enter the apartment at any time without limitation. Maggie swore they "would never do that" and that they "would only enter the apartment if they were trying to lease it", yet she wouldn't put that in writing. Maggie was disrespectful and threatening after advising me that my lease application was cancelled after we made the cross country drive to Great Falls on the basis that we hadn't made an appointment with her. She conveniently ignored the fact that we had been in discussions all the previous week including confirming multiple times that we would come to her office on a Monday after driving from NJ. If she worked for me and spoke to a prospective tenant the way she spoke to me, she would have been immediately terminated.

Not enough parking for the amount of people here. WiFi=trash. It's as good as dial up internet but…read morecosts $115 per month. Required to pay a monthly fee for trash service but it just sits outside my door until I do it myself.

Awful. Who rents through these clowns? properties are awfully maintained and they charge way too…read moremuch for "extras" the ladies that work there are so lame.

They are crooks they take your deposit no matter how clean you leave it. don!t have maintance done…read morecause your rent go up.This is one company to stay away from.

In kitchen water pipe to outside was leaking. Took over a month and a half to get it fixed. Had to…read morewash dishes in the bathtub. Then signed lease saying all utilities they would pay for by the property management and then Cindy decides to go against it n tell me meh you can pay for it. I just didn't even bother reporting any issues I just ended up taking care of them myself.

Wonderful experience, went above and beyond in every way possible and always had great…read morecommunication from the day we moved in to the day we moved out.

Amazing company and employees. they go above and beyond and make everyone feel like family. they…read moreare fair priced and very professional. They make sure that every house is spotless and smelling amazing. they will clean top to bottom and leave everything cleaner then new

Diamond Clean Pro LlC…read more Jeanoux Carroll owns Diamond Clean Pro LLC. Jeaneaux threatened that she would "take further action" after we left 3 star reviews on Google & Yelp regarding the facts below Our last 3 cleaning services (serviced every 3 weeks) we were charged $135 for just over 1 hour twice and just under 1 hour last visit. We never complained because we realize these are tough times and Diamond Clean Is most likely busy and might have challenges Jeaneaux cancelled our last 3 week service due to her cleaner's illness We did not complain 3 weeks later Jeaneaux texted us to schedule our next 3 week cleaning I texted back; asked if her cleaner could stay for a few hours (hadn't been here for 6 weeks) Jeaneaux, by voicemail and text message, cancelled our service, alluding by text and voicemail that it didn't fit our budget. Imagine, your house has not been cleaned for 6 weeks You're paying $135 each service Diamond Clean LLC cancelled you because you asked if their cleaner could stay for a few hours You are paying $135 $135 is the senior citizen discount

Great Falls, I am just here to advise people who are looking for places to move and have possibly…read moreshown interest in the Grandview Plaza Apartments. So if you happen to be new to the city, or even if you just haven't been able to do much research, let me be your warning since they decided to be dirty and hide every single bad review online! this place is a JOKE. do NOT MOVE HERE. I am paying over $1000 a month for an apartment that was advertised as "freshly renovated", but in reality was pure hell. we are currently trying to get out of this sh!thole ASAP and we've only been here for TWO MONTHS. I absolutely refuse to have my baby in this complex. these landlords do not give two sh!ts about your health or anything here. I am 6 months pregnant and they failed to inform me that: 1. the entire building is infested with German Cockroaches. I'm talking hiding all around my kitchen, living room and bathroom. (They are so small that they can hide inside of the trim of the walls.) 2. our apartment and the neighbors next to me were APPARENTLY the worst apartments regarding the infestation, and the best part is they considered the infestation as "controlled" since they painted the walls (and floor, trim, cabinets, counters, etc) to cover up the fact that cigarette smoke had stained literally everything to piss yellow. 3. the building ALWAYS stinks and is filthy outside AND inside. I'm talking trash and dog crap outside in the lawn 24/7, I've seen children's used underwear be left in the lawn for over a week with no concern. 4. all plumbing has some sort of issue. (toilet is hard to flush, bathtub barely drains, sinks leak when used, toilet valve leaks occasionally, etc.) 5. everything was filthy when we moved in, even though they claimed it was move in ready and "freshly renovated" (aka painted over every flaw, INCLUDING A BUG. YES THERE IS A ROACH PAINTED TO ONE OF MY WALLS. and cheap, fake wood floors.) 6. A MAJORITY of the neighbors are absolutely disgusting with the way they live and take care of their place/selves. They're also very inconsiderate of everyone around them. (upstairs neighbors are constantly stomping when they walk, and not at all lightly. basically every dog here barks ALL day long, and the owners do not care.) 7. neighbors also smoke cigarettes inside constantly, I had to complain because I literally was tasting the smoke in my kitchen and bathroom. They didn't do much about it, shocker. 8. they have "pest control" come in monthly, but in reality, it's just the maintenance man with some roach bait that you can buy at Walmart for $5. it doesn't do sh!t and they're well aware of it. (literally had him tell us "yeah just make sure to keep all your food in airtight containers and whatnot! these guys suck!" after saying "wow this place isn't that bad!" even though we had just shown him our pest trap that was entirely filled with German Cockroaches. all of that told me that they KNOW these stupid bugs aren't going ANYWHERE and that they just accepted that. (No. I cannot do anything about this legally, they hid all of the pest information in the lease under sections you'd never consider them to be at.) 9. The dumpsters here fill up within two days after being emptied. There is always some sort of couch or mattress being thrown out which also concerns me and makes me question if it's possibly bedbugs? I sure as hell hope not! 10. THEY NEVER GAVE US THE SHEET TO NAME OFF ANY FLAWS AND/OR DAMAGES THAT WERE HERE ALREADY WHEN WE MOVED IN. Therefore, we already KNOW we ain't getting the deposit back neither, even though i have made sure to take pictures of every single thing I noticed. 11. They also failed to inform us that there is "a possibility of LEAD PAINT being used for any modifications" which is dangerous in itself. 12. my immediate next door neighbors apartment was filled with trash all the way to the ceiling. And I'm not exaggerating. they have a dog that I've NEVER once seen go outside to use the bathroom. Must be why our floor smells like sh!t 24/7. 13. THEY HAVE HIDDEN EVERY SINGLE BAD REVIEW AND DELETED THEIR ACTUAL SITE SO YOU CANNOT LEAVE REVIEWS ANYMORE. EVEN THEIR FACEBOOK HAS BEEN ABANDONED. YELP IS THE ONLY PLACE I WAS ABLE TO FIND REVIEWS THAT SHOWED THE TRUE HELL THIS PLACE IS. There's so much more I could add, but god, please do yourself a favor and AVOID THIS PLACE AT ALL COSTS. These people are sneaky, filthy and selfish. They do not care about anything but making money off of this building that should truthfully be burnt down at this point. SCREW GRANDVIEW PLAZA AND THE PEOPLE WHO RUN IT.

I have so much evidence of the roach infestation on my phone but the I tried to break my lease a…read moremonth prior to the end and they still made me pay 2 months now I'm i n debt trying to get out of that place. left everything I owned because the infestation was so bad. don't move here, they didn't disclose the bug problem and they don't fix anything either. went a whole year with a gap in the window blowing freezing cold air in to the room. fuck this place it's disgusting and now I can't find another place because I refuse to give them another dime and it's on my credit report.

It's so sad that she chose to terminate our lease. Even though there have been times that we may…read morehave been late in our rent but we always manage to catch up and be on time. Even to this day, we were on time and ahead. She still chose to evict us, two people with disabilities, anyway . My wife is Blind, and I have severe mental health disabilities. But throwing us out into the street did not matter to her at all. The way that we are being forced out of this home is illegal according to Montana renters rights. I found this out when I called up the cascade county sheriffs department and I was told that the process that they are doing is completely wrong and illegal. We are supposed to get an eviction notice served by the sheriff department and that has never happened. With the moving process taking time to move everything out all I asked was for a few more days but instead of choosing to be understanding she decided to deduct money from our deposit. I WOULD NEVER RECOMMEND RENTING FROM THIS COMPANY

Stayed at one of the corporate apartments for a few months for a project in the area. Place had…read moremore appliances than I do at my house! Very well maintained, even in the snowy months. If I ever have a project in the area again I would definitely rent from these guys again!

These apartments have roaches and bed bugs Watch out for…read morethis company, they do not disclose the bug problems and are not fixing them

This company is garbage we have lived at this house that needed new decks front and back for a…read moreyear.. Was told they would have them fixed as soon as possible especially being the back deck has holes and my mom actually fell through the deck. 1 year later still waiting on the new decks and being winter is basicaly tomorrow it's probably not going to happen this year so we will be moving asap.

I've rented a 2nd time with Macek now. Jenna, Krista and Mark (the dad who's the owner) run this…read moreplace with a few other employees. All appearances are that it is a very professional business. But... They are very slow to move on repair issues. Calling or emailing them on a Monday morning doesn't even yield a status update by Wednesday morning. I can assure you that if it were their washer that wasn't working that they would have had it handled immediately! Jenna Macek has a bad attitude and says, "well, we didn't cause the washer to break" and "I'll call tomorrow" (2 days later). Wow, someone shouldn't be in customer service. We initially signed our contract with Krista, who seems great, but she is staying out of this latest fray and so is the dad, Mark. The receptionist, Miranda, had to tell Jenna right away when I was venting to her on the phone, which caused a call to me, at work, to tell me she, "didn't appreciate me bashing her!" I stopped her and told her to just do her job and hung up. This is exhausting and unprofessional. Too bad there's not someone who is willing to step up here. I really hate drama. Their properties are nice enough and the screening is extremely stringent, but the place we are renting has bullet holes in the back unit from a disgruntled former tenant and cannot be rented. We share a garage and the yard has to be accessed by both tenants to get to the garage so it will never be private. We had a terrible move-in condition report of small items that were nuisances like broken freezer door brackets, loose electrical switch plates, loose toilet brackets...things you don't notice when you move in right away. Slowly, slowly they send someone out...then they don't contact the landlord to get it approved for another week. This is the 2nd time around with the washing machine. The first time was 10 days while we had to use a coin-op laundry 3 miles away (nothing closer). Super annoying how I'm being ignored. I guess they figure they have all of the power. So I'm resorting to the internet to vent. If you like things to work in your house, don't rent from Macek.