I get pedicures on the regular. My schedule is all over the place and since my friend and I usually…read moretry to go together, its often difficult to find two appointments at the same time. Unfortunately, our schedules didn't align this week and I was on my own. I had other obligations Tuesday but was able to carve out a little time. I really wanted to get my toes done before a trip this weekend. Randomly I googled and called salons in my area and beyond. Only one, Universal, was able to accommodate my pocket of time. I literally knew nothing about them as I didn't even check Yelp reviews, so I was going in blindly. It was easy to find and near my house, housed in the same shopping center as the Giant in Mt Joy. Prices were in line with other places. A regular pedicure (one of three pedicure options they offered) was $28. Every service gives a $1 discount if paying cash. I was treated by an older lady named Noon who definitely is a free spirit. She has a great personality and is hilarious. I enjoyed chatting with her as much as I liked my pedicure. It was like hanging out with an old friend, even though we just met. One thing you should know about Noon is she has magic hands - like for reals! Her foot massage was DA BEST EVER!!! I joked with her that I would pay her to do just that - to which she replied jokingly "you can't afford me"! Aside from that amazing foot rub (which really was all that) she did a fantastic job on my feet. My polish is perfect, soles and heels smooth and refreshed. I'll definitely be back! One thing I really liked about this salon is the owner Ben is there at the first station. He answers the phone and makes all the appointments. Aside from Noon and Ben another employee was there. They acted like one big happy family who really worked together well as team and were happy in their jobs They also all spoke English, to customers and to each other, so there was no wondering if they were talking smack about your feet behind your back. If I had to say something negative it would be that the overall feel of the salon is very generic and not aesthetically pleasing to look at. Not that it's a huge deal, but the decor could be amped up a notch to give it some personality and a spa feeling to provide a more relaxing experience. It is a rather large retail space, with 11 nail stations and 10 pedicure bowls. Noon provided me with a loyalty card, take it to every appt to earn a free gift. Ask for one if they don't offer. Also while they "may" accept walk-ins, appts are highly recommended and given priority. The phone rang the entire time I was there, so they seem to have plenty of loyal clientele. See you soon Noon!

Came with my family for pedicures (4). Called for a same day appt and they were able to accommodate…read moreus quickly. I was very happy with my pedicure. The salon was busy but they took their time with each of us. Great job! I don't live locally but if I did, I'd be back!

I've gone here two times now; Jenny did gel nails with French manicure, and someone else did facial…read morewaxing. I have been very pleased with all the services. They offer me a soda or water each time. Very friendly.

I had an appt. But had to wait for the technician to finish another person's nails. There were…read moreother technicians available and I was told to wait about 5 minutes. I soon realized the wait was longer and I was lied to about the wait time. I asked for another technician because I was bothered by their lies and had a tight schedule. This salon has always greeted me upon entering, but for some reason, the former owner who was in front and saw me enter ignored me. I was the only black person in the salon and I did not appreciate being ignored.. I did appreciate the person who stepped in to do my nails. She was a joy!

I was very pleased with this salon. The technician Ann was very nice and we had a nice…read moreconversation. She did an excellent job with my pedicure. The salon was clean and bright. I will definitely come back when I'm in the area.

Kim does as fantastic job! Usually runs on time! Gentle with my arthritic hands. Highly recommendread more

Very few places know how to take care of problematic cuticles on toes. Kim is amazing! I recommend…read moreher highly. Also...I don't know what magic they do but my toe nail color does not budge for weeks. Other places it will chip within a week. Quiet location and plus side is it's close to Janina's bakery for a treat afterwards!!

I went to this place for the first time and it was a horrible experience. First to start they were…read morenot very friend and second My nails have never looked worse. they rushed my nails and did a horrible job. I got my nails done on friday the 12th and one of them already fully came off today which is monday the 15th. Not even been a full week. I will not be coming back here.

Amazing experience! Ladies were all wonderful and kind. Nails are perfect. Ended up almost falling…read moreasleep during my appointment it was so nice! Will be going back

Staff: friendly & accommodations…read more Very easy to set up appointments on-line. They call you to double check appointment. Also, get reminder text of the appt. Many colors to choose. I feel so ready for spring now! Loving the chair message . Nails look so pretty.

I wanted to love this place so bad, been there twice and both times not very great experiences,The…read morefirst time wasn't horrible but I felt I wasn't being listened to and they just didn't care on what i actually wanted and was so FAST . second time was the worst was faster then the first time and cut me twice and hardly even cared. I feel if you aren't a regular customer. they just want you in and out .

I love this place!! I tell all my coworker and friends about this hidden gem! Emily is my nail…read moretech! She always knows what I like...even though she asks me and I can never decide. I trust her, when you trust your nail technician...that is always a good thing. Thank you ladies.

A++ Lady Chi Chi…read moresat down and immediately knew what color I wanted when I told her Christmas red. I walked in without an appointment and sat right down to get started. I had a great little conversation when she was doing my manicure. The man doing nails next to our station was so kind and warm it was very refreshing. She offered to do nail art which I was actually looking to have done! She did a beautiful Christmas Holly design and I'm going back for 4 more designs in the next two months that we came up with for the holiday months! Definitely recommended!! Thanks Lady Chi Chi and Modern Nails!

I had gone there for several years. It was bought out. There is no professionalism in this…read moreestablishment since it was bought out. The past three times I have gone there I didn't see an adult supervisor. It was all young people on their phones no professional attire. My last appointment the girl said I was done. She didn't want to do the lotion and warm towel. Will not go back

Bad very bad im sorry but this was my second time going their the lady did a very sloppy job I ask…read morefor something very simple and she just did a ho job I had my nails for like 3 days and they 2 already broke and she didn't do them to my cuticle so it looks like my nails have grown out for like 2 weeks

Still great service with a few changes…read more Sophia is still not back. Left due to covid shut down in March 2020, possibility to return summer 2021. Strictly by appt only with shorter hours, times change depending on how busy they are. Come alone. No one not receiving services should be coming in. Prices went up (a $5 increase alone for a manicure). Inquire when you book so there isn't awkwardness at check out. Only 2 employees currently with the plan to hire more after covid. Girl at #2 I feel doesn't give a decent manicure and I won't go to her again. My friend however schedules pedis with her and is always happy with her service. Sophia is my favorite however in her absence Tina provides my services. Still prefer Sophia but no complaints about Tina (at station #1). You won't learn their names unless you ask. Overall the experience is tranquil and relaxing. According to Tina some supplies have been hard to acquire. Better to know to pick a back up than not.