Got the best rate in town for a refinance, good customer service, friendly and knowledgeable…read more Sometimes long delays on emails but that's expected when things are as busy. Would highly recommend!!

John Redding with The Mortgage Company was fantastic to work with. Throughout the entire process he…read morekept in contact with me and made sure to leave no stone unturned when it came down to the loan process. I would recommend him on a regular basis. He knows his stuff!! Thanks so much!!!

I worked with Emily at PrimeLending for about a year and a half, and in the beginning, everything…read moreseemed to be going well. She came recommended by a friend, communicated clearly, and appeared knowledgeable. For a long time, I genuinely believed she was someone I could trust. Unfortunately, everything unraveled during the final stages of my home purchase, and the experience quickly became chaotic, stressful, and deeply disappointing. One hour before my closing appointment, Emily suddenly told me that title had "messed up numbers" and that I needed an additional $5,000 at closing--after I had already scrambled to come up with roughly $8,100 she told me I needed just a week (or less) earlier, with my realtor present. I had gathered that money under enormous stress, only to be told at the last minute that I somehow needed even more. When I called for clarity, she repeated only that "someone messed up the numbers," without explaining how such a major discrepancy happened or why I was being notified moments before closing. She also admitted she didn't know what to do. What followed was hours of phone calls between Emily, the broker, the transfer coordinator, my parents, my realtor, and me--yet no one could clearly explain the error on PrimeLending's or the broker's side. I had triple-checked details, asked thorough questions for months, and provided everything requested of me, yet I was suddenly expected to produce $5,000 because of mistakes I didn't make. The lack of ownership was the most disappointing part. No one accepted responsibility, and I never received an apology. Instead, the burden was placed entirely on me. Emily's only "solution" was offering to try to get me a $500 Visa gift card after closing--if I somehow found the extra $5,000 and drained my bank account to zero. That did nothing to fix the crisis or address the mistakes that derailed my closing. Communication with the broker PrimeLending used through FNBA was chaotic and unprofessional, contributing directly to the breakdown. After realizing I needed to switch lenders, Emily told me my appraisal transfer would be handled without issue--but the broker suddenly began disputing whether I had even paid for it, despite my receipt, bank statement, and the full appraisal packet. To make matters even worse, in the midst of all this chaos, I received an "updated" disclosure from PrimeLending--after the failed closing--that didn't list my name at all. Instead, it listed my abusive ex-husband's name, which I never provided and never applied with. I still hope nothing was ever sent to him. It was sloppy, careless, and completely unacceptable. Up until about three weeks before closing, everything with Emily had seemed fine. But once things became complicated, transparency disappeared, communication dropped significantly, and accountability was nonexistent. She later admitted to making assumptions and blamed the broker and someone named Jesse for missing a note she said she wrote. Beyond that, I heard nothing. No one from PrimeLending has contacted me since the day everything fell apart. She also admitted at the end that this was the first profit-and-loss loan she had ever handled--something that was never disclosed to me until the damage was already done. Ultimately, I had to switch lenders entirely. My new lender lowered my interest rate by nearly 2% and reduced my mortgage payment by about $200 per month. That alone confirmed that I could not rely on the information PrimeLending and their broker provided. Mistakes happen--but the refusal to take responsibility, the lack of transparency, and the unprofessional handling of critical financial information made an already difficult process far more overwhelming than it ever should have been.

From the owner: Specialties PrimeLending is a national mortgage lender that…read moreprovides a wide array of loan products, including fixed- and adjustable-rate mortgages, FHA and VA loans, jumbo loans, refinancing options, renovation loans and relocation programs. We offer a variety of home loan programs for a range of credit scores and with various down payment options. Since 1986, we've helped over 500,000 homeowners buy a new home, fix up a current home or refinance. If you are in the market for a home loan, we can help you make the right decisions and have a rewarding experience along the way. For us, it really is Home Loans Made Simple®. Equal Housing Lender. History PrimeLending is a national residential mortgage lender with nearly 300 locations across the U.S. and the ability to originate loans in 50 states. Offering hundreds of home loan programs to cater to a variety of needs, PrimeLending is dedicated to making the home loan process simple, clear and timely.

Marina was very helpful in our search as first time homebuyer's. She was always available to…read moreaccommodate our schedules for showings and very quick to respond to any of our questions. Make The Move With Marina!

From the owner: With over 70 homes sold, I have a lot of experience in the industry. I am a personable individual…read morethat doesn’t know a stranger. I work hard so you can enjoy the home buying/selling process. I specialize in first time home buyers, yet have had my fair share of listings and repeat home buyers. I pride myself on not being the pushy realtor, yet still get the job done when it comes to negotiations. I’m a one stop shop when it comes to all things home! I have referrals for plumbers, electricians, painters, and anything else you may need! I also offer luxury listings signage, great marketing, staging services, as well as renovation contracts. I also have a background in interior design and professional organization. My father is a general contractor so I grew up going to job sites and learning about all things home. My mom is a mortgage lender supervisor and she gives me a lot of really good insight about what the daily market conditions are and when the best rates are going to hit. I love having the inside scoop for myself & my clients. I became a realtor for multiple reasons; I love helping others. Buying a home is one of the biggest purchases you will ever make, and I want to be there to help and guide you through it. I have a true passion for architecture & design. Going into homes big, small, new, or old - I will always find a silver lining. My last reason is that I simply love people. I'm an extrovert and enjoy getting to know each and every one of my clients.

Jerry was not merely a mortgage lender, he was a friend and treated us like family. This was our…read more1st home. During our search, we wanted a person that had a heart of a teacher to explain this daunting journey. From the very first call, Jerry established his thorough knowledge, wisdom, and willingness to be our 24/7 man-on-the-inside. He always was available to explain in great detail, if needed, everything we asked. He took great care to make sure we understood exactly what we were doing and made sure we were confident and informed in our decisions. His very thorough knowledge shined every day. He knew the ins and outs, made suggestions that even our realtor didn't even suggest or explain. He had some excellent strategies in his repertoire that made us really feel like he knew what he was doing and genuinely enjoyed helping his clients. Simply the best period.

I did not think I would qualify for a loan but I was surprisingly wrong. I qualified for 90k and…read morehave now had my beautiful home for 4 years. The staff are awesome to work with and I had never been through the buying process before. They guided me through it all. I then thought that my loan would get sold to some third party but happily I'm still with them and things are great. Never say never......