The room was nice and the rooms and bathrooms were updated. The room includes an electric…read morefireplace. I was impressed by the check in clerk. He was by himself but the handled phone calls and an inebriated patron all with tact and diplomacy. This clerk was amazing. His calm and his people skills are second to none. He deserves lots of kudos

BEYOND DISCOURTEOUS AND DISTASTEFUL…read more The "customer service" was HORRID and FAR BELOW STANDARD. They would NOT accept a MasterCard or a Visa CREDIT card, though they assured us over the phone that it was fine to use a Visa debit card payment. We even moved the reservation to another day(the following day), using our Visa DEBIT card, and the Copper River Inn staff member who spoke with us over the phone confirmed the reservation AND the authorization of the Visa DEBIT card. However, when we actually arrived at the Inn, we were denied our reservation and ANY accommodations. The front desk employee was completely condescending and unwilling to accommodate. She claimed that they only accept credit cards, but weirdly enough they didn't accept Visa or MasterCard credit cards? On their website booking, it says nothing of only authorizing credit cards, and actually approves both MasterCard and Visa! The manager and the front desk clerk claimed the opposite. We even offered to pay cash and tried each credit and debit card we possessed. Once we requested to speak with the manager who, upon arrival attempted to strike a LOW blow by opting to criminalize my father who is FIRST NATIONS, by accusing him of swearing at her when no such thing happened. It was when the rest of my family--my grandmother, mother, and sister-- left with our luggage, that the manager built up enough "courage" to try and make this false accusation. The manager, who worked the night shift on Friday, Nov. 11th, 2022, also refused to give out her full name and demanded to know my father's name which he gave out immediately. He then requested her information, as well as that of the front desk clerk. Both vehemently refused, although the manager gave out her first name after some time of going back and forth. Truly unbecoming.

KENNEDY'S CITY CAB & TRANSPORT LLC 200 9th Street, Int'l Falls, MN…read more Wow!!! Randy is such a great guy! After I stupidly forgot my passport and fortunately was able to cross into Canada with just a photo of my passport, I had it shipped to a hotel in International Falls. I called Randy to see how much it would cost me for him to go to the hotel and pick it up and bring it into Canada... an hour and a half away. He responded that he was heading up my direction in the next day or two and would bring it to me. He would NOT accept ANY payment for his efforts!! I highly recommend this company and will definitely travel with him next time I'm up there! If you ever read this.... THANK YOU SO MUCH, Randy!!

They seem to be nice and always prompt, the people who work there are friendly.... …read more......... .....

I am going to be straightforward about this, lol…read more.. I have never flown into or out of this Falls International Airport. But, it just happened that I completed my activities in the Rainy Lake section of Voyageurs National Park and after grabbing some lunch in town, I figured...why not come check out this cool, little regional airport!? INL (abbreviation code) is located 14 miles west of Rainy Lake, one of the primary areas of activity for Voyageurs. And I will say...for those adventurers/tourists who don't drive to Voyageurs (which would be a mistake, imo)...here in International Falls, Minnesota, it is the gateway to this remote NP located on the borderline with Canada. When I stopped by around noontime in the middle of June, the airport was empty. There were no passengers or gate agents at the ticket counters. So...it gave me a chance to just walk around and check things out. I'm a fan of flying/traveling and being at regional airports like this one...I find looking at different aircrafts and watching planes leave their gates headed for the runways to be fun. Unfortunately for this day, there wasn't one plane...anywhere. Oh well, I didn't stay for long...but at least I got to explore around INL, which fulfilled my curiosity. Btw, for parking...it was free, whether for short term, long term, or hourly. Finally, just viewing International Falls' Airport website, Skywest...(which is a Delta Airlines affiliate) has a daily flight departing to and from MSP (Minneapolis St. Paul) which from there, you can connect to all over the USA.

Arrived to pick up a passenger. The plane was delayed in Minneapolis. The staff at Falls…read moreInternational were great. They provided water and snacks and provided updates. They were all very helpful and positive. It made the wait very positive. Great job

SAFE AND RELIABLE TAXI COMPANY IN INTERNATIONAL FALLS / FORT FRANCIS…read more We were referred to TK Taxi from someone in town while needing a ride from the International Falls Airport to Enterprise car rental in Fort Francis. They arranged prompt friendly pick up and seamless border crossing on the way to and from the airport. They were accommodating, very prompt with pick up and communication. Only the way back they even helped us pack and ship the fish we caught on our trip back to the US. I would highly recommend this privately run Taxi Company for use in and around the International Falls / Fort Francis areas. Very friendly drivers, safe, and reliable. Everything you want in a professional Taxi Company. HIGHLY RECOMMEND!!!

Give this place a pass if you can... zero awareness of Customer Service…read moreVery poor Customer Service. It was a long time Customer and I mean for years, and I called them needing their service and they told me I have to wait till the next day. Are you kidding me? Say no more, you're never gonna see me again! They had a change in ownership and it is obvious and pathetic. Pennywise, pound foolish. Their prices are exorbitant Find another way for your own sake

Earlier today I had to misfortune of finding one of their cabs in my front yard. Just a trail leads…read moredown to it. No road. Great big checker board sign that says go right and this weapon proceeded down a goat trail into my yard. Backed around and took off. If they can't find an address and drive into front yards make sure to get another cab company. Amateur hour with these clowns

AVOID, AVOID, AVOID!!! Booked on VRBO in December for a July vacation. Pictures looked nice, cozy…read moreand simple, no problem. When we pulled up we noticed it looked like a run-down motel. Oh well, we just need a place to stay. My wife and I had just spent 4 days on Isle Royale National Park and couldn't wait for a nice shower and peaceful night. The pictures ARE NOT from this property, totally FALSE ADVERTISING!!! We will be letting VRBO know too. When we went to enter the door code we noticed the door was open, not latched shut. It was a pain to try and lock when leaving. Went to take a shower, NO TOWELS...there was 1 wash cloth, 1 hand towel and 1 floor towel, no body towels. There was also no bar soap, no body wash...just some shampoo attached to the shower wall, no conditioner. We ended up going to Dollar General down the street to grab towels, soap, matching shampoo and conditioner. Room was small, no big deal. One nightstand had a Keurig Coffee station that took up all the space, no 2nd lamp like in the pictures (see above about pictures). Okay, no big deal...make do, right? We showered and settled in for the night. Turned on the TV to a pink screen...did some troubleshooting and unplugged it to reset the TV and get it to work...so we thought. Every channel said, "Channel not available, call for information". We looked up the booking to see if there was a trick to getting it to work, the booking said to call the cable company, we did. Cable Company said they had been disconnected since June 24th, 2026...3 weeks before we checked in. WTF??? No email stating there was no cable any longer no discount, nothing. I DO NOT RECOMMEND THIS PLACE!!! We ended up grabbing a room for the 2 nights at another hotel and will be asking for a refund from the host. If they won't, we will pursue through VRBO.

Not as advertised. Pictures online are not of the room you get. They appear A.I. generated, as…read moreone of the pics show a fake deer through the front screen door. If they just presented honest pictures a d descriptions, I wouldn't be so disappointed in this business.

We booked with Zups resort for a family vacation. Due to Covid our vacation was cancelled because…read moreof the Canadian border closure. We have a deposit with Zups but they refuse to communicate with us about rebooking. Apparently they are ignoring all their previous clients and keeping their deposits which is against the contract we signed with them. They claim to be a family run resort. Unfortunately they don't care about other families. Very sad and disappointing. Oh well. I'll never recommend Zups to anyone

If you're looking for an old school fishing adventure into the wilderness but with top notch…read morecustomer service and care, look no further. Zup's is all the nostalgia of summer camp combined with world class fishing and grown up dining. They are a family owned and operated business who will make you feel like you've known them your whole life.

I can't say enough positive things about this place. Yes, it's older, but completely renovated…read more large rooms - LOTS of flat surfaces for storing things on. The place is immaculate and they changed linens, emptied baskets each day as well as restocking all the notions. We travel a lot to visit National Parks and typically stay in 2 star hotels as we don't spend much time in our room.Terry at the front desk was very helpful. The location is only 15 minutes away from the Rainy Lake Visitor Center of Voyageurs National Park (why else would you come to International Falls (unless you love to fish).

This is an older Mom and Pop motel that is clean and well located. The owner was very courteous and…read morehelpful in directing us to excellent eating establishments. Our room was small but it had recently been redone and was adequate for the one night stay we did. Great value for a one or two night stay in International Falls.