Omg Dr. Erin & her staff are the best. I have a two year old son. He has been seeing Dr. Erin since…read morehe has had teeth. The office is clean and beautiful. Recently, the office throw a Pamper Party for the parents. We had our nails done, hair styled, mimosa's, & a beautiful spread of food ! I truly appreciate being valued by our dentist !!

Always above and beyond, my daughters are 4 and 9 and they love going the staff and Dr.E are…read moreamazing!

I am writing to share a concern regarding my recent visit in the past two weeks with youth smiles…read moreon 09.19.25 - for my 8 year old son. While I appreciate the easy of scheduling and initial check-in progress. encountered a situation that I believe warrants reflection and training, if applicable. Upon being called for his appointment, I was informed by staff when time for my child to go back for visit at location - that parents are not permitted to accompany children back due to HIPAA. As a healthcare professional with training in ethics and administration, nursing - I respectfully questions this policy to understand and asked for further elaboration. which I was only told that staff member was there for 5 months and it has been this way - asking for other office staff to validate and not providing a reason that I could understand. HIPAA protects patient privacy but does not prohibit parental presence for minors - I just want to make sure my rights and my Childs rights were not violated. Or any parents rights that are advised this without further reasoning to support During the visit my child ran away from staff member, three times before I went back there to assist with getting him - to step in and to de-escalate. As a veteran - I have also worked in psych and feel that with information and even some kids are comfortable with parents- this situation could have been prevented I appreciate other staff stepping in that were understanding and supportive during the process. I shared this with other offices as my child has abscess unsure if this also contributed to behavior and while speaking to other locations - when asking if I could go back with my child -not during treatment but for cleaning and consultation - they were concerned and I shared Youth smiles advised due to HIPAA I could not -when my child only had X-rays, no cleaning as staff wanted him to follow-up with treatment and they helped me complete school forms, I am concerned has changed for HIPAA. My concern is not just about the incident but the broader implications for inclusion, accessibility, emotional safety. If there is formal policy, should be clearly communicated to families, ideally in writing or on your website -that is not mentioned. If exceptions are made for children with disabilities , staff should be trained to ask about accommodations with compassion not judgement. I hope this feedback can be used as a training opportunity to ensure that all children-regardless of diagnosis or background- are treated with dignity and that parents are supported in advocating for their care.

Very kid friendly that's why I brought my kids here my son had to get work done today and let's…read morejust say never again the doctor that did my sons work was great it was the rude ass anesthesia workers for me and the fat ass anesthesia tech guy was a joke very rude rushed us out of there my son took longer than normal to wake up and he was very frustrated he said my son had to say his name and they rushed him out before he could don't take your kids here unless you wanna to feel rushed

Love it here! My daughter is 3 and we just had our second visit to this dentist office. The girls…read morethat clean the kids teeth are amazing and so patient/creative with the kids while they are counting and cleaning their teeth. We saw Dr Aaron last time and Dr Julie this time. Loved them both! The decor is perfect for kids as my daughter was excited to be there as soon as she saw Cinderella on the wall. They also give prizes and stickers- what kid doesn't love that? I found out they won't be accepting our dental insurance come February but I think we are going to switch plans just to keep going here! The only thing that is a pain is the parking. We found a spot in the lot this time but if you don't you can find a spot on the bordering streets.

Had a horrible visit for Dental Cleaning. She practically called me a liar saying I lied to her…read moreabout my previous visit. I recently moved from Jersey City to Pittsburgh and she kept complaining how bad my old dentist might have been. The process was painful and rushed and she was in a hurry I send me off. Did not give breaks to spit and was just horrible. At one point I moved a little because of the pain and she got irritated saying not to do that. Well then Atleast have the courtesy to check if it's hurting me or stop in between and allow me to rinse. She found multiple additional cavities much like other people have pointed out in the reviews but I never want to see this dentist again. I'd consult another dentist before going in for additional procedures.

I wish I would of read these experiences 2 crown fails later. I went to her for 2 crowns on my…read morefront teeth and the experience was awful from beginning to end. Was fitted for my permanent crowns and it took at least a month for them to come back. Called the office no answer even went on my lunch break and only her Incompetent nurse was there explaining she had to leave early because of a family emergency. I'm definitely contacting the better business bureau and my insurance company about her BECAUSE HER LICENSE NEEDS REVOKED..!! It's been at least 1 year and both crowns had came off already and no I'm not going back for her to fix them.

Beautiful decorating, welcoming, and lots of seating. Front desk staff focused on our comfort and…read moretastefully asked for payment in recovery. The dentist shared his plan to obtain the xrays that weren't possible with a fussy toddler. He updated us with all the work completed under sedation. A follow up appointment was already scheduled. The anesthesiogist went above and beyond to describe his plan for an amnesia event. No pain and no memory of being poked and prodded. Two of the three adults accompanying the toddler provide direct patient care. After the procedure, he described possible bruising from cardiac monitor pads, nasal cannula, and IV site. By proactively identifying and explaining comforted the third adult. What to expect for a toddler waking up from anesthesia in the next 12 hours helped set us up for success. The gaming room with vintage games (Pacman) were a hit with the adults. What caught my attention was a large number of plugs in the waiting room. Each of the plugs had covers protecting little ones from injury. After arriving home with our "dizzy" toddler, the office called to check in to make sure everything was going as expected. Highly recommend this location for pediatric sedation dentistry.

Both of my boys have been going to DFK in Monroeville for years. They have been so kind, caring…read moreand patient with both of them. From routine cleanings, fillings and even extractions my boys have always been at ease with the dentist and staff. If you have a child that is hesitant about the dentist, I would highly recommend this practice for yours and your child's peace of mind.

Extremely kind, helpful and patient staff. Their COVID-19 protocols are organized, efficient and…read moremade my son and I feel safe.

DFK was excellent! They have a very welcoming office for children, staff have a great attitude! The…read morestaff ensure to address the kids and give them the attention to keep them happy and explain things so their not scared! My son is excited to go and were very happy with the care they provide!

My kids have seen Maggie Gurtner since they've had teeth! She has taken good care of all our dental…read moreneeds and I am happy to report neither of them have ever had a cavity! Her office staff is professional and she is always positive and professional. We would never go see another dentist and we love Dr. Maggie! Make sure you go there for all of your kids dental needs.

Dr. Joseph is a fantastic clinician and great referral basis. Reply connects with the children and…read moreputs parents at ease

Best option for getting all dental work done in one visit! The anesthesia team was very good with…read moremy child. Dr. Joseph is the best. I'm forever grateful

Dr. Campfield is excellent and friendly! Without hesitation, I totally recommend her and her staff!read more

TLDR; Make sure you get a receipt if you make any payments at the office and pay with a card so you…read morehave a paper trail. Went in for a simple checkup and cleaning in 2019. Paid my full balance on my way out. A couple months later, a debt collector agency calls me asking for payment for that visit. I dispute with the agency and give transaction info showing I paid. I call the dentist office too to let them know about the collection attempt and give them the same info so we're all on the same page. It's 2021 now. I learned that the debt collection was still on and they were calling my family. I documented everything and requested everything in writing. Disputed the collection again, gave them redacted bank statement as proof of payment and error. They rejected my dispute (mmmhm). I called Premier Family Dentistry and left a voicemail summarizing this issue and identifying their mistake. I get a call back and am asked to email the redacted bank statement. Just got confirmation from Medical Bureau of Pittsburgh that my balance is now paid in full (on behalf of Premier Family Dentistry). How do you put someone through all of this and then not apologize? Or even acknowledge the mistake? Free tip for the office: Consider, "Sorry about our mistake and the inconvenience it caused you." And here's some review accounting for everyone: (- 1 star): turning to a collections agency rather than calling your patient about a billing error (- 1 star): not following up when I called the office in 2019 and alerted you to the error (- 1 star): not owning up to your mistake with an apology or acknowledgement (+ 1 star): correcting the mistake in 2021 (+ 1 star): fine dental work, thumbs up

Great Doctor and staff! Highly recommend. Everyone is very personable and there is a very…read morepositive atmosphere. Dr. Gleason took me in for dental emergency right away and was excellent in his care and is a very caring person. If you are looking for a great dentist, this is the place to go!

I was referred by a current patient for dental service. I called and was told that it's been over…read morea year since he has taken any new patients. I asked if I should call be monthly to see if he's accepting new patients, she said she had no idea what to do and that she didn't know if or when he might start up again. I asked if he would suggest other dentist in the area and she said no. I was really excited to see this doctor, but the kinda of 'offish' response I received made me kinda sad, because the reviews are/were awesome about the staff and doctor, so this surprised me. Oh well, I'll keep looking