AVOID !!! - SPOILED MEAT on PIZZA !!!
Disgusting place and no wonder with Management that clearly don't care for customers!
I had a meat pizza that was not fresh! The meat was definitely spoiled, I could smell it when I opened the box at home. It was a late night order, they had closed at 10PM by the time I'd gotten home.
I had to throw the entire pizza away ! My fiancee only ate half of hers due to not enjoying it... the Chicken bites looked as if they'd been fried hours before and reheated!
Completely and utterly disgusting !!!
To top it off, I called the management TWICE at the store. Firstly on the 18th July (The day after) and spoke to a Deputy Manager called Nicky who went into straight "defence mode" about it not being possible for the meat to have gone off as it has a "shelf life of 2-3 days" - If the management don't understand the basic principles of keeping meat fresh, no wonder it was off!
I told her the meat was spoiled, she wasn't having any of it. Said she would call me back that day or get another manager the day after... Guess what!? No call back!
I called today (Sat 20th July) spoke to another "Manager" called Sarah. - Same thing, straight into defence mode "It's IMPOSSIBLE for the meat to be off"! How darling!? It's not impossible, meat goes off.. especially as you and Nicky seem to think that it can't!?
We're paying a premium price, we expect edible food!
I've logged a complaint with your customer service and I will be contacting Dudley Council's enviromental health.
I also have a legal right to protest outside of your premises, whether I exercise that right depends on whether your companies resolution! read more