I Ordered a meal for 2 from pizza max coolmine.
When I called I was asked to hold the line, I held the line for over 90 seconds with no apology for the delay afterwards.
The person who spoke to me on the phone was extremely rude and spoke to me in a degrading manner.
When explaining what I wanted in the meal she asked how many dips I would like as 2 dips come with the order I asked for "in total can I have 3 garlic and 1 BBQ dip " she then corrected me and said the meal only comes with 2 dips in a very rude manner.
I then asked can I add the 2 extra please and she then shut me down and said no you can order it at the end what 2 dips would you like with the meal.
After getting past that part I asked could I have my meal well done as that is the way I would prefer my meal to be cooked she sighed then laughed and said sure.
After around 30 minutes my food arrived I checked to see if the food was cooked to standard to find the pizza with the 2 garlic dips on the side (which is fine) but the 2 extra dips I had order squashed into the centre of the pizza with the plastic bottoms wedged inside my pizza. Not only is this disgusting but not knowing who had touched those plastic bottoms previously is a real safety concern for cross contamination and made the pizza inedible.
I 100% will not be ordering from this restaurant again as they are mean,rude extremely unprofessional and over priced for the low grade food. I do not recommend anyone to order from here EVER read more