This place sucks. Over priced items. Bud tenders with a lack of knowledge: most of the staff also was just hanging out and chit chatting. Probably one of my least enjoyed visits to a dispensary: Customer service could use a boost in training and more knowledgeable and passionate staff wouldn't hurt. Lots of cool stuff but not worth the price or hype read more

Just a great fun place to come visit. I'm not much of a cannabis person but received a wealth of knowledge by coming here. The staff really knows their stuff! I did not buy anything but did very much enjoy talking to the bud tender and also casually browsing their inventory. They have some great art work and the decorations was just stunning. Would highly recommend any cannabis enthusiast to come check out this huge place! read more

My boyfriend and I drove by on accident and decided to stop by. Very glad we did because this dispo is very cool. The interior looks awesome and we were overwhelmed with the customer service. Brandon was our cashier and took the time to walk us around, give us time to look around and answer any questions. I would definitely come back and recommend this to anyone else. read more

Planet 13 - Cannabis Dispensaries Near Me - Santa Ana, California

See all

Yesenia knows what's up!!!!! Thank you for being an amazing guide, I feel like my trip is going to be something else today! Definitely recommend this place for all your botanical needs. read more

Planet 13 - The cool bus! - Cannabis Dispensaries Near Me - Santa Ana, California

Bree is the best! Definitely go!!! Will return no doubt! Super helpful, super friendly! Awesome atmosphere!!! read more

Planet 13 - Good stuff! - Cannabis Dispensaries Near Me - Santa Ana, California

Toy was my cashier and she was amazing. Honestly, I genuinely recommend toy. She is superb and her customer service is amazing and is always looking out for the man. SHE WILL GET YOU RIGHT. I see a raise in her future...God bless her soul. read more

Planet 13 - Toy - Cannabis Dispensaries Near Me - Santa Ana, California

this shop sells old expired product and does nothing to correct their mistakes and have the worst customer service don't shop here they care more about their big screens and displays then the actual product inside them read more

This was my first time to a cannabis shop. Inside the door you have to show your ID and register which took awhile. We went inside and looked at many products is glass cases. Our name was called and our "budtender" came out to help us. I told him I wanted something with CBD for sleep. He showed us some. But there was so much info that I asked him to help my friends first. When I finally decided what I wanted- they were out of it. My second choice was out of stock too. I got really annoyed. I finally decided on my third choice which they had. read more

Visited Planet 13 Orange at end of October Saturday night around 7:30pm. The store was normal busy and had about 10-15 customers inside with 3-4 people in line. First time buyer will receive 35% off first order so take advantage of the deal. I tried the Next Green Wave brand because this is a Planet 13' own brand that it is very high quality indoor flower with affordable price. Planet 13 have vertically integration on harvesting it's own flowers to control quality and price is what differentiators from other dispensaries. I will stop by again whenever I go visit OC. read more

See all

service was trash. they sold me some brown weed that was a complete lie on the packaging. definitely never coming back to this trash hole

I like going here because it's fast and friendly. It's probably the best deal in OC. I also recommend the order online and pick up option on their website. read more

This place is amazing!!! Super clean and all of the staff are super helpful! They literally have everything from pens, to pre rolls, to cartridges, to gummies, to flower, to everything!!! Love this place read more

I have always been the one to wait in the car never really wanted to walk into dispensaries. Went into a few because my husband forgot his wallet but after walking into Planet 13 I guess u can say I'm not longer in that car haha I love getting off & the girls up front are so chill & always in a good mood. So now guess who gets excited to go in now ‍Yup I love it & THE GREEN WAVE is the best!! Thank You Planet 13 read more

See all

I love planet 13.. It actually hurts to leave this review. However whoever does the Flower Buying needs to quit it with the Brown Buds. Runway Island Moxie ( usually good ) These flowers are brown, moldy and the THC has degraded over time. I have been stuck with this all week and it feels like I'm drinking coffee. Not taking a bonghit. I realize some of these have been free or as a gift for purchasing and I still say.. Why is this trash even in your lineup?! A little quality control please. I haven't seen buds this bad since the black market days read more

Best place good customer service very friendly people. Alden was very helpful and polite. I recommend this place

Service was awesome from check in to check out! Inside aesthetics are amazing as well, great first time experience... Took advantage of the daily deal, not too pricy after the fact. Will return. read more

Planet 13 - Cannabis Dispensaries Near Me - Santa Ana, California

Today I went to planet 13 had a good experience Adrianna was my bud tender and was very helpful and knowledgeable, got some good flower too

Great service , friendly staff , amazing product . What else could I say I love planet 13 !!

I've consumed marijuana for a little over 10 years now. So I might be biased. Planet 13 is one of the worst dispensaries I have ever been to, and I've bought weed in the Traps of San Bernardino before. Sure it has a nice showroom. However, the customer service you receive is terrible. Security officers clearly have issues with interacting with the public. Most are hostile/unfriendly. I dropped off a friend to pick up from here, and their security officer stood by my car watching me the entire time. I'm not exactly a fan of being profiled. Especially at a dispensary. It's the irony for me. The second time I went here I actually went inside. The wait time is quite ridiculous. If there's less than 5 customers why am I waiting 30 mins? The budtender was majorly friendly to my white colleague and pretty condescending when it came to speaking with me. Noted, I will not be back. That's why I go to New Generation it's less than 5 mins from here, supports the local community, and supports Black Lives! read more

This place has the best deals around, has so much to choose from in its huge building and has a super friendly staff

Bad vibes every time ive walked in. Front desk guys look super miserable I feel bad for them. They made me and my little brother feel like checking us in was an inconvenience even though we were the only customers in there lol. Never going back and nobody should come here. There's a lot of dispensaries in the area that are better than this one even if they are smaller. read more

Adriana was the most amazing budtender! She was very knowledgeable and gave me very many options. As someone who is new to weed I needed someone like her to help me out! I'm literally only buying from here from now on. If you have the absolute pleasure of having Adriana as your budtender please let her know she's doing an amazing job!!!! Other than that, great appearance in the store, lots of good sales on items and good products! Very happy with my purchase and experience! read more

Owner must have spent over $million for this place. It's a very beautiful store with many different products options. I was very excited to be there and willing to spend about $400-$600. I signed in at reception and inside the show room. I couldn't get a hold of a sales representative for 15-20 minutes. I decided to leave because, I had to go to work. It's a very beautiful store with very poor management and customer service. read more

Naja is the man!!! So knowledgeable and very friendly. He made my Planet 13 experience memorable. For sure going back and asking for him. read more

Planet 13 - Vapes - Cannabis Dispensaries Near Me - Santa Ana, California

I was having a rough day yesterday went into Planet 13 and accidentally got the wrong thing. I realized later on and was worried they weren't going to help me. Gilbert ended up helping me and made the switch with ease. He was so kind and helpful it made me forget I was having a bad day. Best experience and best customer service!! read more

Top notch fire and great staff .not to often you find a stop and ryan and Micheal are the best

We wanted to see the infamous Cheech and Chong van so we drove here to check it out. The entrance is pretty big. They have the van there and this cool area where you can take pics and there's like a whole bunch of neon moving lights on the floor. Not sure what it's called but it's pretty neat. Good Instagram pics! Lol The place is pretty big. Not as overwhelming as Mad Men but there's a lot. Got some stuff and some things my hub's wanted were out. Overall it was cool but not going this far to get supplies. We just wanted to check it out so we didn't mind the drive. read more

Ugh, to say I like this place is such a understatement. I genuinely love this place, and will drive however far I have to to come here! Tonight I got my purebeauties pre-rolls & a couple other things. I always get freebies here when I splurge as well, they always seem to have promos and good deals. They also have very good cbd variety here, way more than the usual dispensary. Customer service is always top notch here, I genuinely feel like communicating with the employees is seamless + easy. They are all very knowledgeable! Don't be afraid to ask questions, they know it all+more! read more

Ryan was incredible!!! Great customer service. Love how they walk the floor with you and help explain the different strains and selections. Love this place! read more

Great customer service from gentleman Ryan, top quality buds. With shelves stocked to the top. Any questioned asked were answered. read more

Planet 13 - Cannabis Dispensaries Near Me - Santa Ana, California

My first visit to a dispensary and my first foray into edibles. The staff member who assisted me was extremely helpful and knew exactly what I should get. Everyone super friendly and they have literally everything. Check it out, it's worth a trip down from LA! read more

I was searching for a specific brand of CBD which brought me to Planet 13. The dispensary is impressive in size and was professional in nature. The lobby was adorable with a colorful VW bus to be used as a photo prop and there was a huge ocean interactive scene on the west wall. After checking in, you are given a ticket for entry. I felt very safe as there is security at the turnstiles. Once inside, it was clean and the logistics of products were beautifully displayed. I am very naive in the world of cannabis and the man who helped us was not only knowledgeable but patient. He explained that they did not carry the type we needed but offered comparable options which I appreciated. The shop offers weekly specials, which seemed like a good deal and who knew that they offered everything from cannabis to oils to gummies to drinks to candy etc etc. I have only been to a couple of dispensaries before but this one is top notch and worthy of repeat business. Rated: A++++ read more

Very nice place. Great employees. Total tourist trap. Take a look at their menu prices and compare them to ANY other dispensary in OC. The prices are about 75% more. Not quite double, but still pretty significant. I normally get a $18-$20 tin of gummies. The same gummies are $33 at planet 13! Like I said, cool place to visit and very friendly employees. Just ridiculous prices. read more

Pretty cool, aquarium vibes while shopping for the goods. The interior is very clean and aesthetically pleasing. And we got p good service.

This place is amazing, such a great vibe so professional and the best clinic I've been to in Cali! You definitely have to come check this place out it won't disappoint! Ryan is the best come check this place out :) read more

Planet 13 always has such a wide variety of products to choose from. From edibles to flower to vapes, my boyfriend has always appreciated the weed here. I don't smoke myself and not trying to hate on the stoners. But I have appreciated the selection in edibles so that's what I've done the most. The worker that has helped me the most ever since I've been coming here is Ryan. The value of his personality is always so helpful to me. When I hear different things about being a stoner, he always seems to know what he's doing. I even bought a shirt the last time I was here so when I come on the 13th of every month I can get a discount. It's been really nice to come into this store as well because I have been building up loyalty points. And with these loyalty points, it's been saving me money as well on all of the purchases. So I recommend coming to this place to get your weed product because it even lasts quite a while too. The value of the product is such a strong dose as well so it helps us get more for our money. Oh yeah the last thing I want to say is that the area of the location is nice as well. The ball in the front with the water is really nice especially when the sun hits it. The bright red coloring of the ball and colors of the plants here making the place look really good. I have also noticed that their parking lot is always clean when I come as well. read more

See all

Came here to visit this establishment and take a look around. As big as this place is and the fact they probably have great buying power, this dispensary had terrible prices. Especially if buying in bulk. They did have cheap quality lower TCH grade marijuana for sale, but nothing we'd ever smoke. We will continue to go around the corner to our favorite dispensary whenever we need marijuana. This place has all the bells and whistles with the lights camera and action vibe, but who really pays for that? I know who does... the consumer. read more

Wow So I go to new generation off harbor and its Friday nite......line out the door I'm like wtf....no way I'll go try this new planet 13 if there's a line fuck it I'll go in the am. Show up and no line, no wait and hardly any people I'm like "cool". They introduce me to "Chica" with the sharp nails @ window 21.....the girl was too busy looking at her own tattoos to want to help me. I'm not kidding that self absorbed. Next window 22 had to help me and I knew I was in trouble when " I have forgotten more about weed then this lovely young lady knows" and she cant even really find me an Indica flower.....this is a superstore ya right my ass. The bait a switch came at the register when the pricing was almost 25% higher then quoted on the floor.....you guys are sniffing glue if you think this is a viable business model....its not. YOU ARE 30-40% OVERMARKET IN A COMPETITIVE MARKET ya dummies. best of luck "walmart weed" now I know why exactly why NEW GENERATION had line out the door. p.s. threw all my overzealous blue packaging in your paring lot....u suck and u hate the environment. read more

Adriana was amazing she recommended the dime cart and I'm glad she did she was friendly and very helpful.

They have everything! I had a hard time finding the brand I prefer. The plus brand, and they had every new vegan option available. New customers get 30% off! Great selection read more