Counter people are rude - - they do not let you watch the cash register to determine if you are…read morereceiving the right amount for your returned cans and containers. When you ask them to slow down, they tell you to take your items somewhere else. This is inexcusable and the manager did not care

-Former employee…read more They say they are open until 5:00 (winter hours) but if you arrive between 4:30 and 5:00 you are too late and will be turned away If you're there at 4:00 you'll immediately notice the 'closing' mentality of employees as everything around you is being swept and shuttered, despite an hour of business hours left to go This bottle depot was once a community hub in the 90s and 2000s, thanks to efforts of the previous owners Ken and Susan. Since their departure, it is no longer a relevant and necessary service. Everything they offer can be found elsewhere in this region

New Ownership is awesome! It's so great to have helpful young guys running this Kelowna…read moreinstitution. It's a great place to find rare treasures... you never know what kind of amazing items you find there for resale. Definitely a positive experience!

This was a most unpleasant experience. When I arrived, the woman in the office asked if it was 500…read morepounds. Not having a scale I said I didn't know. I did know it was at least 300 to 400 lbs but hadn't weighed it while loading. She said she would recycle it. Without telling me, that meant I was donating it to her. After unloading, I was told to have a nice day. When I questioned why I wasn't getting paid for my metal, I was then told they only accept minimums of 500 lbs. I objected, so she gave me a receipt and $15 with no idea of how much it actually weighed. I would recommend ABC Recycling and would advise to stay clear of this place.

Underwhelming service on multiple occasions. Unfortunately they have the monopoly in my area and…read morenot too many other bin companies exist.... We have a roofing company and despite clearly marking and verbally communicating where we would like the bin (so a wheelbarrow will dump directly into it). The bin ends up upwards of 15ft away the the edge of the roof forcing us to build ramps or use a shovel which takes hours longer. Also on multiple occasions I get charged hundreds of dollars more for construction and demolition rates vs regular refuse. They claim it is because the wood and metal is not separated and tangled together. Obviously if I can save $700 I will spend 10 minutes and separate things on the top. This has happened so often that I started taking pictures to dispute the fees with no such luck. I wish I had other options so regrettably I will still be a loyal customer. I just wish they cared for the customer more than profits

From the owner: Elephant Premium Bins Are The #1 Waste Removal Company offering compartmentalized roll off garbage…read morebins delivered direct to you site. Ask how this can save you on landfill costs. We are committed to provide the best service anywhere. Our knowledgeable staff have the experience to help get you exactly what you need. The most amazing customer support around. Our service area covers the interior of British Columbia. That's a lot of ground to cover. We have several trucks that can get your bin to you quick and easy...just the way it should be. When life gives you garbage...GET A BIN.