I came in to buy work boots which I was prepared to spend a lot of money for, I asked multiple…read morepeople for help and they all wanted to talk to each other instead of be useful. I would love to know how many sales this place misses out on because of lazy employees.

From the owner: What started out as one store in 1978 has since become the largest western and work wear retailer…read morein the nation. We say that our customers feed America, build America, and protect America. With an uncompromising desire to support the local communities we serve, we proudly offer the broadest selection of cowboy boots, work boots, western wear, workwear, western-inspired fashion, and outdoor gear. It is an honor to support the varying lifestyles of the people who make our country so great. Our vision is simple: to offer everyone a piece of the American spirit--one handshake at a time.

Good selection of clothing and HUGE boot inventory. There are hats and accessories but doesn't…read moreappear to offer fitting or shaping. One employee covering the whole store and she was not helpful or professional. It's the Marshall's/TJ Maxx of western wear. Go to Cavender's for better hats and customer service.

I love this store, lived in Arizona and used to go to the Gilbert store. So glad to have one 3…read moremiles from my work in St. Louis!! Angel is a great sales manager very helpful!! If you haven't gone yet better get on it.

It has been some time since I stopped in and saw Holly (the owner) and bought new boots. I needed…read moresafety toe boots for chainsaw work. Crowe boot and shoe had several choices and Holly made me feel comfortable while finding the right one for me. I tried a few and then Holly suggested a couple I was not considering. I have learned to listen to the experts when in doubt. Holly actually listened to my wants and needs and picked a perfect fit boot at a lower price than I was looking at. I ended up with a wonderful boot that has outperformed my expectations. Even in the cold Illinois winter I was comfortable and safe. These Irish Setter safety toe boots are a little heavy (nearly all safety toe boots are) but not so heavy that I can not wait to get them off. My back does not ache at the end of the day of cutting wood. Bottom line... expert advice that listens to your needs and finds the right fit fir you. Your needs and wants was of greater concern than selling you a higher priced item. Holly wanted me to be comfortable with my purchase and it really showed. Buy a quality item and it will take care of you. Now, quality boots comes with a higher price tag but that quality means long use, less pain, and less boots to buy in the long run. Thank you Holly, I love the boots and Kathleen said why did I buy slip ons??? I told her Holly made me buy them. LOL she thinks they make me look like a farmer... She is kind of right (she is a woman) I am a man and am rarely right. That is why I am right because a very nice woman said to buy them and all married men know that women are always right...

Great folks! Customer service is outstanding, prices are very good. Plenty of choices. I've been…read morecoming here for three years and but all my work boots here!

Just stopped by Julie's adorable store a couple of weeks ago and picked up a beautiful blouse from…read moreSpain. I loved the many different European designs as well as Julie's own clothing designs and up-cycled boots. If you are a bit bohemian at heart, and need to let the free-spirit in you run free, you need to shop at the Look Factory.

From the owner: Bohemian clothing, natural fibers, European ladies…read more clothing, European clothing, resortwear, beachwear, festival fashion, bohemian fashion, ladies dresses, handmade clothing, handmade dresses, bohemian dresses, boho fashion, boho clothing, western attire, boots, sandals, bags, jewelry, cowboy boots, cowboy hats

My daughter and I needed shoes. And this is one of the only shoe stores (that I know of) in…read moreSpringfield. I enjoy the environment when you walk in and walk around window shopping for shoes. Some of the staff are very helpful and attentive. One gentleman hosted a 10 minute sale in the store and he was the most helpful out of all the employees I spoke to the day we went shopping here. The price of shoes is more than reasonable and so far the quality is good. The only two issues I had were: 1. The bathroom (women's) doesn't have a changing table for little ones. We ended up going next door to Target. 2. Some of the staff were not as attentive as they could have been. During our visit, there were at least 10-20 people in the store and two of the employees at the checkout stands were just chitchatting as a woman was standing in front of them waiting for them to finish their conversation before trying to ask for help. If you've worked in retail then you know how to pause a convo, help customers first, then continue that conversation when able. This isn't a major issue but during a rush, it's more noticeable. This store does carry some shoes in wide sizes. Most may need to be ordered though. Other than those things, this store is helpful. Kindness: 4 out of 5 Getting help: 4 out of 5 Cleanliness: 6 out of 5 Finding what you're looking for: 4 out of 5

I popping in here hoping to get a set of pink wedges to go with a dress for a wedding…read more.. There were rows and rows of shoes. Helpful staff. Alas no pink shoes - i was in the wrong season, but i did get some amazing shiny red strappy wedges for a mere $5. So my color pallette for the event changed, but i had some great shoes that wouldn't fall into the grass at the event! Lots of shoes and options. Definitely pop in and get yourself some shoes.

Great service here, and their boot selection is massive- definitely the best I've seen in…read moreSpringfield. I'm not a big livestock guy, but they've got a ton of specialty items if you're into that. And of course, cowboy hats upon cowboy hats. Today's trip wasn't about me, though- had to get my wife a pair of jeans and some Brighton jewelry for Christmas (racking up the points). Nice folks, definitely worth a visit when you're in town.

It's pretty nice store, decent prices, and I absolutely love the smell of leather that hits you as…read moreyou open the door. I got a bolo tie for a great price

Excellent service. The employees are so nice. Nice selection of shoes and incredibly happy with my…read morepurchase.

Great personalized attention!! Really knew how to fit shoes for my mothers feet with toe amputation…read moreon one foot. They were patient, understanding and offered great options for shoes that she liked and didn't hurt her stump. Definitely recommend!!

I truly love the layout of this place! It's easy to navigate and the displays are always eye…read morecatching! I always find treasures at Tammi's Treasures! Great values and friendly staff keep me coming back over and over again! Tammi's is always my first stop on my I55 antique tour.

Beautiful clean organized antique store we love shopping here every month. I have bought some…read morelovely vintage glassware and an adorable end table very reasonably priced.