Fantastic hotel. Enjoyed two weeks in August 2017. Can't fault the food or the staff.read more

I recently stayed at RIU Oliva and came away with mixed feelings. The experience started very well…read more After arriving from the airport, I was greeted by warm and welcoming staff and checked into my room within about 15 minutes. The room was very clean, and overall cleanliness throughout the hotel was excellent. However, the hotel itself feels dated. The furniture looks like something from the 1970s, the beds are extremely firm, the room phone did not work, and the Wi-Fi signal inside the room was almost nonexistent. I often had to sit on the balcony just to get a connection. The location is one of the hotel's strongest points. The beach is only minutes away, and the surrounding scenery is beautiful. The pools were also clean, although colder than expected. Corralejo is only a short taxi ride away, and for around €10, you can reach downtown, where you'll find plenty of restaurants, shops, and entertainment. As for the food, it was acceptable but not particularly memorable. There was always something to eat, but nothing stood out. One thing I found unusual was that condiments such as ketchup and mustard were placed in shared bowls. If you weren't among the first guests served, it wasn't the most appealing setup. Drinking water was only available in cups, and there were no complimentary water bottles in the rooms, although a nearby store made this less of an issue. The staff were inconsistent. Some employees were exceptionally kind and helpful, while others came across as rude and unpleasant. At one point, I was asked to leave the cafeteria during lunch because I had not been given a wristband, which was frustrating since that was not my mistake. Another downside was the operating hours. Most facilities, including the gym, did not open until 8:00 AM. As someone who likes to work out and have coffee early in the morning, this was disappointing and disrupted my routine. Overall, RIU Oliva offers an excellent location, outstanding cleanliness, and some very friendly staff. On the other hand, the aging facilities, unreliable Wi-Fi, inconsistent service, limited operating hours, and average food keep it from being a truly great experience. It's not a bad place to stay, but there is definitely room for improvement.

Why only 3 stars? Because for sure this building needs a renovation. Rooms and all other parts are…read morejust old also there is no pool with heated water for kids as it was mentioned in hotel information provided by Tui. It was one of the reasons why we choose this place. We wanted that our little one could have a fun but unfortunately the water was to cold for him. Anyway everything else was perfect. The stuff working in the hotel is extremely nice and helpful. We got help every single time we asked for. Also cleaning stuff very friendly. Not a bad food. Everyone can find something. Keanu changed every day so we could to try different things. Rooms are old but clean. Hotel has a to view form the balconies and one is sunny other not what can cause a little cold during night. The view of the dunes beautiful and definitely worth to stay in this hotel at least one time. The main problem is transportation. With a little kid you need or rent a car, or use taxi, bus to get to Corralejo. It's more for staying at the resort area. The was some activities like yoga or volleyball. I'm not a huge fan of all inclusive but in this place everything works good. Most of the guests are elder German, British and some Italian and Polish families. For parents with kids I recommend bungalow because it happened to us that German old woman was complaining about our baby crying in the main building. It was bit surprising because it's family hotel not adults only. But bungalows area looks more kids friendly also restaurant. As I said the view and location for people who doesn't want to go anywhere is amazing. Also beach is breathtaking. Quality is equally to the price. In November the hotel is going to be renovated as we were informed before leaving. The wifi is only in the lobby, restaurants and by the pool. No wifi in the rooms.