I've lived in Camarillo Heights for 45 years and I'm offering a different review of our Camarillo Heights Pleasant Valley Mutual Water Company, PVMWC, than the less than flattering review left by Jacob. His review was written in a time shortly after the Mountain Fire when our groundwater wells were being treated and monitored, due to toxic debris seeping into our well water supplies. PVMWC was in the process of bringing them back to safe drinking water levels. After the fire was extinguished, driving through the Heights was a heart deepening experience. I was deeply touched by each sign I saw for those looking for missing pets, stands replete with water bottles, neighbors had donated for anyone whose water was shutoff, and especially moved by the large red, hand-carved wooden hearts and words "Thank You to our First Responders". Our community recognized the courageous efforts of our Fire and Police Departments, however, it was also the unsung heroes from the Pleasant Valley Mutual Water Company who were in my thoughts and prayers. These dedicated individuals left their own families, in peril, to ensure that our community had the resources needed to weather this unprecedented fire storm. They worked, around the clock. Our Pleasant Valley Mutual Water Company, has remained dedicated to returning and ensuring our water quality remains safe. As a customer, I remain, grateful for their transparency of keeping our community aware of our water quality, especially after the Mountain Fire. PVMWC has demonstrated, through well-documented updates on social media and direct communications, complete transparency. They keep the Camarillo Heights customers informed in their efforts, while ensuring our water remains safe and educating us on how we can also contribute to safeguarding, our most precious resource, our water, "in the best of times and in the worst of times". Pam G read more

Hey, are you a fan of Sprite? What about 7 Up? Perhaps Sierra Mist was your thing, but I guess they changed it to Starry? Hipster route, you loved Mountain Dew Ice! Maybe you're old school and Bubble Up just can't be beat. Well you're in luck, because some form of fizzy clear lemon lime soda comes out of the faucet if you are in the PVMWC district. Only problem is, while it is extremely fizzy, it doesn't taste quite like lemon lime. In fact, it tastes like a dirty pool. But again, it still fizzes, so perhaps you like the clean, crisp taste of sparkling water? Well sorry to say, but forget about the word "clean." This water is anything but. At least with beverage options, you know they're cheap, right? Well yet again, lower your expectations. I live alone in a house with no washer for my clothes, no dishwasher, and due to the rancidness of the water, I only drink bottled water, something I would much rather not do. So, what does a daily shower cost me? Over $50 a month if you can believe that. You see, the real scam is that they have two separate maintenance-like fees. Best part is, the city of Camarillo allowed for this, in order to make the water of a good quality, only problem is, it still isn't. Long after they started with the extra fees. So I use $5 a month at absolute most in water (my bill even verifies this), but get charged over $50. I thought it was a mistake on their part, so I had to call customer support, which leads me to my next point... ... Does anyone even work in customer support? They have never once, not a single time returned my calls. They have only ever contacted me once, when their system failed to save my autopay, and only telling me after my bill was due. Since that was the only time I got in contact with a human being, I asked the kind lady why the bill was so much higher than the already-too-high price, and she explained that the city allowed them to pass on their misuse of funds onto the consumer in order to afford clean water. I then asked, "Well is the water at least drinkable yet?" And no joke, her response was, "It should be now!" Even they accidentally acknowledged how bad their water was. Worst part is, it never improved, I wonder where all that money is going, because it sure ain't into filters. Their office even has water coolers, must be because they don't trust their own product. To top this all off, while that incident was years ago without so much as an improvement, they did recently try out a new soda option. Out my faucet came some root beer last month. Oh boy, a new flavor from the comfort of my own home. What's that? That isn't root beet? But it was brown? Oh that's not caramel coloring? That's rust? Oh my, I better call the people in charge. Would you guess they didn't answer their phones on two separate occasions, hours apart? Well I had to call the emergency number instead, then after many rings, I finally got a hold of someone. I explained my situation, and she said she'd have her technicians contact me with how they are going to fix this... Only thing is, they never did. They are fraud-artists and should be investigated. Only thing is, Camarillo is also at fault and no matter who I call in the city, they never seem to know who is in charge of the utilities in the city. This company is a scam and if I had the option I would not in a million years be their customer. Too bad they have what is essentially a monopoly on a service I need in order to live. Imagine that! read more