Needed a plumber on short notice and the gentleman who came out could not have been more help in diagnosing and advising next steps. I did not get work done by them yet since I need to fix a related issue first but I will definitely call them back. read more

Jon and Kyle just left my house from instilling a new toilet in my powder room. This company way exceeds expectations for service and value . They were super responsive, came the next day to diagnose the problem and then offered me several solutions. I ended up just buying a whole new toilet (mine was very leaky and 25 years old) and the ordered it and came back two days later to fully install it. These people could not be better! Seriously. read more

Plumb Professionals - They caulked and everything! - Plumbing Near Me

Very diligent the plumber really cared in doing a perfect job and was meticulous as I have never seen one before in order to solve a problem in a timely manner. Very courteous and on time read more

I had a toilet pipe leak that was in the drywall between two floors. With the current pandemic situation, I had trepidation about having plumbers come by for quotes so my husband and I did a lot of investigation and sent detailed emails with photos to various plumbers to ask for quotes. After speaking to several plumbing companies/plumbers, Leo and Plumbing Professionals were the only ones who read my email, understood the problem and addressed my concerns. Michael came out to take a look and he ended up doing the repairs along with Kyle. Overall, I'm very happy with the entire experience. Communication was also prompt, up to date and clear. I knew what was being done, when and how much it would cost every step of the way. The estimate was reasonable and they actually ended up completing the repair for less than what they quoted us. During the day of the repair, Micheal and Kyle were very kind, efficient and courteous, making sure to not make too much noise as my husband and I are both working from home during this pandemic. They both had masks and gloves on the whole time. They also made sure to keep the work areas tidy (as tidy as one can possibly be when dealing with toilet pipes). Considering the complexity of the repair (we had a crack in the cast iron drain pipe that was pretty hard to access and had to be cut out to be replaced), they did a great job in less time than both my husband and I expected. We're very happy to have gone with Plumb Professionals and Michael for this repair. read more

The only reason I selected a 1 bcz there wasn't an option for 0. I called Plumb based on yelp ratings. The service manager that came out was very nice and had good reviews. No doubt he had some knowledge when he came to give an estimate and good customer service but after the second visit the water heater tripped again, he told me to get an electrician after spending money with the company to get elements changed and thermostats not upper and lower changed. Called around for electricians and no one would come bcz they said the circuit breaker is not tripping it's a plumber issue if only in water heater. Called Plumb back same tech came back out and changed top thermostat out and said if that doesn't work you may need another water heater. In my mind as a professional i know to get 3 opinions or bids on major purchase recommendations. Fed up and looking for results and answers I reached out to my Nextdoor neighbor community. I found a plumber that offered to help me and had trusted reviews as well. The tech from the second company came at 845 am and tested everything. Finding out that the bottom thermostat never shut off. So he ran a couple of cycles and did all wire checks and still no cut off. Water heating up fast and very hot which first company was alerted to. I sat this time and watched everything. He changed out bottom thermostat since I told him Plumb already changed out the top one twice. He put heat to the one he removed and it never went off. The heat to the new one he came with shut off. He still waited patiently another hour to make sure the breaker on the water heater didn't trip and that the thermostat shut off or told the element to stop heating however that works. Long behold it's been over 24 hours and no trips. Yes it took him 6 hours to test test patiently test and find answers and wait to make sure. That is what you call service. I contacted Plumb and they said sorry you are not satisfied. Not satisfied, you gave me a faulty part and then was going to try to sell me a water heater for 2600. - what I paid already. This is not good service. And I called to let them know I was going to rate them a 1 on yelp and was giving them a heads up. The receptionist said oh I will have the owner contact you. No contact from the owner and it is over 24 hrs later. I now know where all my business will go and I will not recommend this company AT ALL. They want to get in and out to get to the next job and you can be left with a huge expense. read more

Plumb Professionals - Proof another company came to do real plumbing and clean up after someone else - Plumbing Near Me

AWESOME ! ! ! It's like having a friend in the Plumbing business... I had a leak in my living room ceiling from the bathroom above. I called Plumb Professionals and made an appointment with Michael. He arrived at the time he said he would. I showed him the damage and he went up stairs to check the bathroom. He IMMEDIATELY found the problem. It turns out it was a simple caulking issue in my shower. Needless to say I was very relieved. I asked him how much I owed him. He said there was no charge since they give a free estimate. Once again I was stunned. I offered to pay him SOMETHING for his time. He refused, but I insisted. If you need a plumber, THESE are the guys to call... read more

Plumb Professionals were great to work with. I had a plumber come to replace a toilet and the whole process was great. From scheduling to the repair, Plumb Professionals were completely honest, professional and did a great job. Gary, our plumber, was friendly and professional. I would use them again and recommend to friends. read more

We had a great experience with Plumb Professionals. Jonathan was on time and extremely helpful. He quickly figured out the problem (a leaky pipe) and set about fixing it for a fair price. read more

Leo was very responsive and gave me the price for a water pressure tank. And got it installed in 4 days after Thanksgiving holiday. He also ordered the specific brand I asked for. Jonathan came by and installed the tank. He was very polite and kept the work place very clean and did a very good job. Couple days later I caught the PVC connection leaking in the basement which was unacceptable. If I was not home or on vacation or did not check, basement would have been flooded. For this type of jobs, I would recommend them to place a water leak sensor at least for a week, then go pick it up or ask customers to ship it back to them OR they can even sell the sensor to the customer (they are $10 on Amazon or a little higher if it is wifi). Some ppl would love to have piece of mind. Anyways Leo and Jonathan were again very responsive and Jonathan came by in an hour to fix the leak. Overall it was a great experience (except the leak but accidents happen ). This is my 3rd plumbing company that I changed in 3 years, and hopefully will be the last, so I will definitely call them first for my future plumbing jobs. read more

Company snaked exterior drain at the bottom of the stairs. Drain was clogged allowing water in to the basement door. Property serviced is a rental and they called to speak with me once there to answer any questions and confirm the cost. The sent a text when the tech was on his way and I could pay online. It was a convenient and easy process. read more

Needed a quick turn for small leak and called Plumb Professionals based on all the stellar reviews. I was assigned a maintenance window between 9 and 10 AM. The technician, John, called me 15 minutes prior to arrival and showed up on time at 9 AM. He was courteous, thorough, and as opposed to providing a quote and having to come back to perform the work was able to address the issue on the spot. There was no pressure for upsell on work that wasn't required and he was highly professional. Will be using this company moving forward and highly recommend. read more

Fixing and replacing our leaky shower faucet as well as installing a new set in the kitchen couldn't have been easier! From replying immediately to our request on Yelp to setting up the appointment so that it fit our schedule to working through a tricky issue to finishing the job, Plumb Professionals had it all covered. I am thankful for Michael's friendly nature, work ethic, and persistence to get the job done and done well. He even went out of his way twice to pick up extra parts to make the fixtures work with our old 90s set-up. I will definitely call on him again for future plumbing needs! read more

The technician that came to my house was incredibly honest and instead of steering me to an expensive repair, chose the inexpensive solution. I can't say how much I appreciate this. I'll use Plumb exclusively for my future pluming needs. read more

We have had great experiences with Plumb Professionals. They replaced our water heater and were able to do it very quickly and the price was very competitive. I would highly recommend. read more

We like to support local businesses and chose Plumb Professionals based on their excellent ratings. Gary showed up on time, was very personable and professional, and the work was performed efficiently at a reasonable cost. We recommend this company and will definitely use them again. read more

A very quick turn around on quote, initial visit to diagnose the shower head issue and order the replacement cartridges. Michael West is fabulous with his service, communication.....and even with my dog, he asked for treats to introduce himself. Little things like that. Very competitive prices, and they have a fabulous automatic text/email procedure so you know what's going on every step of the way, distance from your house, invoice, etc.... owner responds within minutes, highly recommend them! read more

Excellent service. Extremely responsive. The tech show up on time and explain all my concerns. Will definitely use in the future for my plumbing needs. read more

Excellent, honest and affordable local plumbers. Loved that they showed up with a mask. They have come on calls and then told us we really didn't need them. Referred us to other great technicians for Heating and Cooling. Can't say enough about how good they are and they warranty their work. read more

Everything was great. Called to find and fix a leak within the wall/ceiling. Tech was on time and was able to find and fix it quickly.

Quick, efficient, very friendly, did a great job, and very well-priced! I honestly can't think of even one negative thing to say. Whenever I need plumbing work, I'm going straight back to these guys. read more

These guys were great! Very happy with their work as well as reasonable prices. I highly recommend them for any plumbing job.

Came on time, and the job turned out to be tougher than planned. Changed out condo unit water shutoff valves to make them more accessible and also swapped out 2 toilets. The toilet flanges were broken and needed to be replaced. The plumber did it with no additional cost for an extra trip to Home Depot and the time to replace them. Very professional, pleasant, and dependable. read more

Tony from Plumb Professionals came today and did a great job in only 15 minutes! The final charge was very very reasonable and was probably half as less then a bigger more commercial company. I highly recommend this business for all your plumbing needs. read more

My rating is just for the speedy response that Plumb Professionals provide. I requested a quote via Yelp and literally got a response within a few minutes. The quote provided by Leonard was also very competitive. I didn't go with Plumb Professionals, but I certainly will for my next service. I went with another competitor because they price matched for my business, but it wasn't the trust and comfort I felt with Plumb Professionals. Next time I will go with my gut and choose Plumb Professionals. read more

Once again, a job very well done by Plumb Professionals. I rarely write reviews, but this company - and service manager Michael West in particular - has responded promptly, reliably and professionally over the past year+ to a variety of plumbing issues, from toilets to sinks to water heater. I respect them as honest brokers, always clear in outlining work that is essential now vs. work that may save further trouble down the road, and leaving it up to me to decide - no hard sell. They stand by their work, are a pleasure to deal with and I highly recommend them! read more

Quick response and top notch service. Michael West, Service Manager that came out was on time, courteous, and thoroughly explained everything upfront. Will definitely use them again and recommend to others. read more

I was referred to Plumb Professionals by a number of people particularly through the Western Prince William Charter Facebook Group. I needed to have the faucets for my washing machine replaced, and they took great care of me. I'm very happy with the craftsmanship and was satisfied with the pricing. My only complaint is that it was easier to reach them through Facebook than over the phone, but they were get at communicating over all so I won't be deducting any marks for that. I couldn't recommend them enough! read more

Requested quote via Yelp and received reasonable pricing next day, then booked an appointment same week. Awesome customer service and would highly recommend. I worked with Mike to have some minor PVC repair and everything was done in less than an hour. These are my go to guys for future work! read more

Nice company to work with. I love how responsive they are and well organized. Prices are reasonable. We have worked with Plumb Pro about 3-4 times now with very good results for bathroom, shower and laundry. They arrive on time and do good professional work. Our water heater broke before the holidays and they were able to accommodate us and replace it within 24-48 hours. Thanks for the hot showers! read more

Plumb Professionals are fantastic! They are indeed highly professional: courteous, efficient, honest, and knowledgeable. They know their stuff, they do a great job, and their prices are very fair. No oversell, no ripoff, no incompetence...you don't have to worry when you hire Plumb Professionals. It's hard to find a quality, trustworthy plumber...I'm so happy I found Plumb Professionals - they are now my go-to plumber! I've used them twice and will definitely use them in the future. They also did a kitchen faucet install for my parents, who were very pleased. Highly recommend! read more

Used Yelp to contact and make an appointment with these guys. They were very responsive and quick. Kept their appointment and gave us beneficial information at the appointment. Honest too. Since our new home was still under warranty, they advised us not to have them perform the work since it would void our warranty. read more

Charles came to fix a few issues we had, and was on time, courteous, and swift/efficient with his work. We are in a better position now than we were before the issues even started. Plumb Professionals leverages technology for communication, billing, etc. which makes things very easy. Very highly recommend. read more

Excellent service. very happy overall. Mike was great to schedule with. Louis did a great job. Professional and fair pricing.

I hired them multiple times for minor toilet rebuilds, broken toilet handle etc. I am completely satisfied by their service and the fixes are perfect. read more

Have used them a couple times for a garbage disposal replacement and hot water replacement after the old one died/leaked. I don't know if they're the cheapest, but they were communicative, fast, and did a good job. Would use again. read more

Leo has worked with me on several occasions for plumbing. We bought our house last summer. The townhome was 14 years old with virtually no updates to plumbing system. We ended up replacing 3 toilets, repairing two sink leaks, replacing pressure reducing valve, and replacing the water heater over the the past 6 months. We also had a mbr main tub leak that needed a few faucet. All service was good and looks great. I don't have a comparison of costs but I believe it is within what would be expected for the work. The water heater did give me a mild heart attack! :-) He knew money was a concern and worked to ensure I didn't spend on items I didn't need to replace or repair. For me, what breaks this company out from others is the customer service. Leo knows customer service and does it well. He was flexible with our schedule and accommodating to our needs. I appreciated that. We had small leaks that he even took care of and didn't charge or incurred the charge with the other installs. He didn't have to do that yet still did. When work was completed, he made sure to contact us to ensure we were happy with the service. In a lot of cases, this small gesture gets lost with other companies. Would I repeat?! The answer is YES. In fact, I did twice. Nobody likes dropping $$ on plumbing. It doesn't make your house prettier but it solves a lot of issues. Leo made my home safer and more reliable. Use him, you won't regret it! I think we have a sound house with a good water system. The updates were needed and gives me peace of mind I will not be returning to a home with a lake downstairs or a puddle in a bathroom! Thanks Leo! read more

I replaced my sump pump. Charles was prompt to arrive and did a wonderful job efficiently . They even clean out the pit with debris that accumulated over time. read more

Plumb Professionals is a great company every step of the way from polite initial phone conversation to notification of when the technician was on the way. So prompt, and price is absolutely reasonable! Leaky sink in bathroom is all fixed and back in business, went over all the causes and possible solutions beforehand. I am sure everyone is good but we asked for Michael and he is top notch in my book, exactly as Hilarie J described! There is a reason for the excellent reviews for this company. Call them! read more

Our new garbage disposal was leaking. The owner Leo responded to our request on yelp for a quote within the hour so he scheduled a plumber same day with LenThe Plumber. They sent a photo of plumber Carara so that we could recognize who was knocking. Good move! Mr. Carara was very polite and very competent. He fixed the problem immediately which was a missing gasket. read more

Contacted them via Yelp around midnight on a Friday evening for a sump pump that was starting to fail (but was still working, so not an emergency, yet). They responded in under an hour and by early afternoon Saturday I had a new sump pump installed. Jeff was extremely professional and skilled. He recognized that not only was my unit starting to fail, but that it was also really undersized. He cleaned the sump of some mud buildup from 16 years of operation without maintenance and then installed a larger and much quieter unit along with a check valve, which my pipe run lacked. He also ensured the area was clean before he left. Two big thumbs up. read more