We took our golden retriever there 2 weeks ago. She had a stroke. 2 weeks later she is back to…read morenormal. We are very happy with the service/ help she got from the staff. Would recommend the practice for all pets. We really appreciate the receptionists who were helpful and caring. Everybody keep up the great work. 5 stars

Money grubbers!! If…read moreI could give this place minus stars I would. If you care about the life of your pet, please send them for emergency care elsewhere. The priority for this clinic lies in the bill not in the genuine care of your pet. In saying that, some of these 5 star reviews that I have read do not seem genuine. I only went to this clinic because it was a public holiday and there was no other closer clinic on Google maps. As it was an emergency, I had no time to choose the best emergency vet for my cat. I have now done my research and found a better emergency vet, I suggest you do the same. The following is only some of what I experienced. My cat was found paralysed one morning, rushed him to this emergency vet to get some treatment. The vet kept failing to provide important information. They didn't ask for a blood test, I got advice from my vet friend who lives interstate to ask for it. I had to contact her to ask the vet for questions and further direction because there was barely any explanation provided about the process and state of my cat. He was given 2 vials of anti-venom and remained at the practice. I went back to visit my cat, who was in intensive care that night, and left the premises with no requirement of a consult as I was just visiting to see him in person. The vet was so adamant on that additional $300 consult fee that they rang me later at midnight to "subtly" provide it over the phone and then proceeded to charge me that $300 consult fee. The next day, we needed to make a decision regarding the life of our cat, the vet left us in the consult room and didn't check in for hours and then tried to charge us for the period of time that we were sitting and waiting for her to return to finally end the consultation. Meanwhile she was attending to other patients in the background. The vet said we had options for the next step of the process and proceeded to push for the most expensive option, i.e. keeping the cat on oxygen for $3000 per 12hrs, with a recommendation of 3-5days. We were told we were being cruel and inhumane for not being able to afford the estimate they gave us and instead requesting to take our cat home to rest in a familiar environment. Obviously we know our cat best and know he would benefit from feeling safe and calm surrounded by familiar faces at home. When I mentioned I could not afford the fees, they pushed for euthanasia for an extra $230-500 as this was "doing him a favour and letting him die pain free" FYI my cat has pulled through and recovered at home. He has had no struggles with breathing despite being told that he was completely relying on the oxygen tank and going without would choke to death. After receiving our bill and questioning the additional random items in the receipt which were not consistent with the standard of service we received, we finally compromised and signed a form agreeing on the final set price. The receptionist charged us extra $100 and scoffed when we called her out on it and asked her to confirm our agreement with the vet. They ended up fixing it because we were adamant that we had signed an agreed amount. These guys were lacking so much empathy and were just recommending the pricier options every step of the way. The attitude and disrespect we received when we just didn't flat out agree on random items in the bill was atrocious. Instead of explaining the after-care instructions and showing me how to clear the cat's throat and bladder, I was given a set of vague instructions that were typed up with terrible spelling mistakes. When I asked for clarification on one of the instructions the vet let out a massive sigh and seemed annoyed that she was having to explain it further. I was sent home without any medication, eyedrops or fluid after care items to help support my cat's recovery at home. If the vets really did care about my pet they would have at the very least equipped me with the right materials to assist his recovery at home. My usual vet was open after the public holiday, I took my cat there and was provided better care instructions and materials. Total bill $7000 and I was there for a total of 1.5days.

Pets are like children. No...seriously…read more... As a young cat lady, dog lady, budgie lady and fish lady growing up I went through many a vet clinic with one or multiple pets. But like a good doctor, you end up finding a favourite and sticking with them. Unley Vet is such a place. As my childhood friends (and pseudo brothers and sisters to said only child) began to get a lot older and more decrepid, we would rely on the caring and loving nature of the local female vets at this clinic. They would always provide a range of care options and were so knowledgeable about everything that was going on with our (what felt like) 100 year old cats and dogs that we knew we could trust leaving them over night or staying there in their care. Fast forward 12 years on and there was no question where I would take my little baby (kitten) for his first vaccinations and care. The service is still just as friendly, they get excited by your pet's name, let alone their personality, and have even sent us additional "your first kitten" information since we went there. Prices are reasonable and advice is non-bias and brief but they always have time for you to answer more questions or are happy to send out more information. If only Dr Harry or the Bondi Vet worked here...

Pet Pampering! Not…read moremany businesses in the service industry are fee free for no service however my outstanding local vet is. However I guess if you're at the vet with your adorable pet you are most likely in need of some professional assistance! We have been frequenting Unley Vet for many years with an assortment of dogs and cats in their latter years and all the vets there have been absolutely invaluable and supportive in their care and advice. They truly love animals and treat yours as if they are the most gorgeous and beautiful in the world (which of course they are)! Our current cat was a foundling abandoned on their doorstep at 2 weeks old who they hand reared and named until we could take him home so Unley Veterinary Surgery holds a special place in our hearts however I can unbiasedly endorse their professional approach and care. And if you're looking for a general check-up for your special pooch or feline and they are in tip top shape there is no charge!! A bonus just to know they are A-ok!

On day of my dogs operation price quoted during consult jumped up by $200. Walked out and they…read morelost me as a customer. Went to Bird & Smith myVET and the total bill was less than half - very impressed with their honesty and service.

I have a boy cat , found by my daughter, hungry and wanting a home. So he needed desexing and some…read moreflea treatment etc. Took him here and they did a wonderful job at a reasonable price. Real genuine service and caring for this darling, sweet cat. So we add to the family of numerous cats, two dogs and two (boy) guinea pigs. All this will leave this vet practice with plenty of business for years to come.