This is the local branch for me and I have always received good service from everyone I have dealt…read morewith there. It is conveniently located in the Kroeger shopping center at the intersection of Rt. 501 and Carolina Forest Blvd. We have been using Wells Fargo banks for many years and have been happy with their banking services.

I've been trying to get my brokerage statements and online access for over a year. I've been to the…read morebranches, called executive office and they are horrible to deal with. I still can't get online and they refuse to show me my brokerage statements. I called the fdic and WF isn't responding to them either.

A local bank that takes care of its customers, but which also has national connectivity. When all…read moreis said and done, if you have a need you can go to a local branch of the Conway National Bank, and the staff (who live in the same town!) will help you in person. Try that with an online bank!

I have been with Conway national bank for probably 10 years. my account was recently hacked so I…read morefiled a fraudulent claim it took 7 hrs before I could get my card cancelled I then waited the 7-10 days for my new card. I got my card it had my name on it so I activated my new card. so I started using it. I have 3 accounts 2 minors accounts well my son called me and told me someone was spending all the money in his account so I told him to call and file a claim so he did. the lady he talked to hung up on him and never cancelse the card. I then went to the bank and stron voiced my concern and told them that thee fraud department sucked well come to find out they sent me my new card with my name on it linked to his account so unknowing to us I was the person spending his money. wich we didn't know at the time. they would not reverse the charges to his account. even though it is there fault. hi talked to the manager and she said that she was the complaint department so that's not going anywhere. they claim to be family bank they are not. I have closed all my accounts with them. I will never bank wit them again. they can't fix anything or issue a debit card correctly. so I know don't have a checking account because I couldn't trust Conway national bank with my monet any longer. I would choose another bank if I was any of you. I noticed that they had 3 stars before I even left this review. smh. big corporations never seem to be held accountable so please spread the word that Conway national does not care about you or your money again I was a customer for 10 years. never again.

Angie at South State on Grissom Park Way is truly a Rock Star…read more She is always so very helpful and goes out of her way to take care of customers truly and asset to her bank make her a VP

I walked into the Grissom Parkway location with a $50,000 check to deposit and open up an account…read more With about the same amount to be deposited in a couple of months. The very heavyset woman who "helped" me was apathetic. She discouraged me from opening up the account, saying it would be seven days before the cashier's check would clear. I found out from another bank that that was not true. I was disappointed as I had had a good experience with them with my parents in the past. Does management know employees are turning down $100,000 deposits? I think she was just lazy. I would never go back there again. I went down to the street to PNC, where they were happy to help me.

Super helpful staff! No wait, very efficient managers. I came in to make a deposit and didn't even…read morehave my account number, and was in and out in about ten minutes.

My wife and I recently opened both a business account and she opened a personal account. Our first…read morefree day we are closing both. We are small business owners and just getting started we are even using their card swipe. Long story short they are very quick to charge an overdraft fee there is no pending or pay by the next business day it is just taken out and penalty done at same time. We have called numerous banks and ALL of them have a next business day policy. If you just starting a business and have to move money around this is One bank I would stay away from as they impose that penalty the second it goes under even a dollar

I just wanted to take a moment to say welcomed all the employees at FCB North Myrtle Branch make me…read morefeel each and every time I walk in the door. Even if they are not working the teller line I'm in, they make a point of speaking and asking how I have been. From opening accounts to getting loans, this team has put forth every effort to help me through the process. I can also say that while I was in the branch decorating their Christmas tree, I got to witness first hand how rude and hateful some customers can be to them when they have to follow the guidelines set for them on cashing checks etc. The team went above and beyond to try and resolve issues so the customer would be happy, despite how ugly they had been treated in public. I went home that evening and told my family, "I don't know how those ladies & gentlemen do what they do on a daily basis". So, us (the general public) needs to always keep in mind the rules and procedures are their to safe guard us and our money, and it is their job to implement them. Thank you for FCB North Myrtle Beach branch for you kindness and hardwork!!!

Exceptional service. Teller called me to let me know I was about to bounce a check and allowed me…read moreto come in to make a deposit before processing so check wouldn't bounce. That is pretty amazing customer service. Keep up the good work.

EXCEPTIONALLY Poor Tellers…read more Long waits for tellers, drive thru, and customer support. Making do with change orders because the branch has insufficient funds in appropriate denominations. What's that funny smell all about. I fear it is not the "new branch" smell. If you are stuck with this as your closest branch, you have my deepest sympathies.

I've banked with them for several years no problems even when they changed their name been well…read moresatisfied I've had checking savings and have had one loan with them great bank to deal with

Trisha was very helpful and prompt. I have experienced excellent service at this First National…read moreBank.

I hate to give this entire bank a 1 star rating because all of the employees there are polite and…read moreprovide excellent customer service...but it's always the one rotten apple who spoils the barrel and in this case it is the assist mgr, Trisha Bell. My wife and I recently had to change our account details due to suspected fraud. I was having some difficulty understanding the transition process (I don't do this every day...thank goodness). Ms Bell was assisting with the process but right from the beginning we found her to be curt, rude and condescending. Today I asked a question that I had asked several times before (I am a super busy person with my business and some things just don't sink in right away) and her tone when she answered was totally condescending. In a nice but very direct way I said "Tricia...please don't talk to me like I am one of your children". With that she answered...(you will NOT believe this) ...."if you were you would have understood this weeks ago". I was utterly shocked. I could not believe my ears. I asked to talk to the manager, her boss, Julie, and she was wonderful and totally apologetic. But no one can touch Trisha as she is protected.... In any business I have run over the years I would have dismissed an employee on the spot if I knew this exchange went down, but in Trisha's case I don't think they can even give her a letter of reprimand. I won't be taking my business elsewhere as I see this as an isolated incident with one horribly rude and arrogant employee...but the bank gets one star for not telling her to pack her bags and move on, protected or not. Where is Elon when I need him most! .