Constant employee turnover, the tellers act as if there doing you a favor when you go in. I've been…read morewith this bank since its start hopping it will improve.

Unfortunately, there is no way to post without selecting a star rating. I would not even give them…read more1 star if so. Corporate needs to take a look at how they run this bank. Horrible service. Majority of the time only 1 teller in place with as many as 6 or 7 customers in line until a desk person frees themselves to come help out. Twice now I've spent over 35 minutes in line. There won't be a third time. I'll go out of my way to drive to Delran or Willingboro. Sounds crazy I know but I can bank at either of those locations and be back to Cinnaminson where i live in less time than I'd spend standing in line at the Cinnaminson branch.

My home branch. I actually like going to this one. There are two ATMs--one drive-up and one inside…read morethe bank, and both are open 24/7. It's also really conveniently located off of the jug handle for the shopping center and has its own designated parking lot, with a clockwise flow around the bank for traffic (drive-up amenities are in the back, along with more parking). The floor space is ample and there is a comfortable waiting lounge and four or five offices for BoA representatives if you want to talk about a loan or something. The tellers are friendly and efficient and I have never had a problem with customer service at this branch. This branch (as with most BoA locations) has good walk-in hours, too, and is open until 6PM on weeknights and until 1PM on Saturdays.

This is now First Bank from Hamilton NJ and management has changed enormously from the old Delanco…read moreSavings and Loan. Look for this bank to be taken over by a large bank. We have gotten nowhere with our requests for an SBA loan. No help whatsoever. Our main contact in Cinnaminson has tried over and over to get our company some of the trillions of Biden Bucks which are floating around. Our man in Cinnaminson can pay $590 a month FROM HIS SOCIAL SECURITY ACCOUNT to pay for a $100,000 30 year 3.75% SBA loan. Why is this bank not helping us?I told him to start to move his money out to another bank.

Super friendly staff !!! I went to open an account and fix an old account and they offered me a…read morebottle of water, allowed me to use the restroom. The banker named Jonas was super friendly with a positive attitude. Made me feel good about myself with the way he was trying to go out of his way to make sure I was good.

Was just charged $8 to cash a check from my insurance company. I was told this fee applies since…read moreI'm not an account holder. Proceeds to ask me if I want to open an account instead. Seems like this branch is desperate to get new customers. I'll stick with Wells Fargo. Thanks.

Would not Recommend this Wells Fargo location for account opening or Commercial/Business accounts…read more They are not knowledgeable & provide you with false info. Don't waste your time putting in an appointment online because you'll receive a confirmation that'll be sent to you and Josefina (banker) but somehow she will not get the confirmation email and when you call to confirm the appointment there was never an appointment set up on her side. Supposedly if someone is on the phone making the appointment with them it will override your online appointment & completely erase it... Next, she told me that To open a business account the certificate of formation has to have the business address where it's operating from, which in the state of NJ that is not correct (you can use a registered agent if you don't want your address publicized). She refused to let me use my office address which I have a lease agreement & business license for, because the address isn't on the formation. I called 2 other Wells Fargo locations and they told me the info she gave was incorrect & all WF locations are able to open the account as long as I have documentation that contains proof of address. I also didn't have this issue with BOA & so if you don't want to have to change your formation paperwork then go to a different WF location or another bank.

During the COVID19 lockdown 3 lanes were available for drive thru. I was #2 in lane one. Two cars…read morewere in lane 2 and lane 3. So six cars in three lanes waiting for 9am. I waited 14 minutes for the gal in front of me to do 4 transactions. Four times the tube was used. This is a disgrace. Meanwhile the other lines are buzzing by. My time is money. But I have no recourse other than a 1 star Yelp review. Don't you hate when that happens? Don't you feel like rioting and cursing and defacing the building? But being civilized we just take it. How to correct this mismanaged problem? No more than 2 times pumping the tube through. After that you must go around to either the back of the line or bank personnel come out to your car like a McDonalds. Another way to correct this chronic problem that affects all businesses with customer lines is to create ONE LINE ONLY and as one of the three tellers becomes available you proceed. A true FIRST COME FIRST SERVED SYSTEM! But nothing ever changes in this god forsaken country and if it does it's usually bad.

I've had a great experience with American Heritage Federal Credit Union. If you're looking for a…read moreplace where your money can actually grow, even while you sleep, this is it. Their accounts and savings options make it easy to build momentum with your finances and watch your balance steadily increase. One thing I really appreciate is that they offer a free coin counter. That might sound small, but it's a huge perk. Instead of going to Coinstar and losing a chunk of your money just to use the machine, you can bring your coins in and deposit the full amount directly into your account or cash out so long as you have an account to begin with. The staff has always been helpful and professional, and the overall banking experience feels straightforward and customer-focused. Between the savings opportunities and convenient perks like the coin counter, it's a great place to keep your money working for you.

Worst financial institution I have ever dealt with. I had an auto loan through them and paid off…read moremy loan within 2 years. The account is still open with a credit balance. I have tried to get my money back several times and keep getting the run around. I filled out a letter with my intention to close the account and sign the letter. I received a letter back from them saying that I had to fill out a form. I filled out the form and received a letter back saying that they didn't get it in time and had to close the case out. They still have my money , but I am not giving up.

Pinnacle fed Credit Union bank merge with Garden State fed credit Union bank…read more The transition between banks is a disaster I place calls. I try to talk to somebody and I haven't received any response. I was placed in a Q with 120 people ahead of me and I'm still waiting for an answer. I have my homeowners insurance and car insurance due, and I don't even know if the checks were cash in my automatic payment because the routing number might be different from Pinnacle Bank When things settle down , I am really considering going to another bank after 36 years of service with Pinnacle Bank My main problem is I have all direct deposit and all bills paid on Automatic Payments Nick Rulli

My complaint is not directed at GSFCU but the company that they have hired for fraud. I have never…read morehad my account locked, ever by any company because Artificial Intelligence or someone who does not understand what transactions I have on my account. They have a company that is outsourced and there is a language barrier with the reps that I spoke to and they put the freeze on my account over Labor Day weekend and two other times after that because of a charge for $3.99 for a company that I have been doing business for over 30 years. I was out of town when my account was frozen, so you can imagine how frustrated I was when I was attempting to use my card at Dunkin Donuts for $9.00 and it was denied. I was unable to call the credit union, or the company that had been hired to monitor GSFCU accounts. When I finally reached the company, after the holiday then actually questioned me about my charges even though I told them that they were authorized by me! He refused, then he started going through my account and questioned me about charges that were none of his business. I felt that a total stranger from who knows where had the ability to go through my account and pick and choose what he felt was fraud. I no longer deal with GSFU due to this invasion of privacy!

Tellers are friendly. Only bank that doesn't charge you for cashing in change. They don't unload…read moretheir atm cash deposit enough so sometimes you can't deposit cash. It's 50/50.

My Anchor payment has been postponed because Columbia Bank in Maple Shade couldn't confirm my…read moreaccount for direct deposit. So now a check will have to be issued and I'll need to wait at least 90 days. Columbia stinks looking for new bank.