we arrived there 30 mins early before the by close down, and yet they turned us back saying that we…read moreneed to schedule, how long it takes to open just checking account, that was just unprofessional and all they want is to leave, chase bank has to do something about it, loosing customers this quick is not ideal for them since all we do is lending then money with our direct deposits, shame

The people who work here are great - very helpful and polite. And the bank is spotlessly clean…read more It's a pleasure to visit.

I really like this bank! I took a commercial loan and opened an account. Helen was amazing- fast…read moreresponses, processing and good rates. Great small bank. This is what we need more of! Small family owned businesses, that's what gives you great service.

I had been using Ambler Savings for as long as I can remember and never had any issues with them…read moreuntil around 2019. My card and account were constantly being frozen and I had to call to have it unfrozen. When I did call in I was given very poor customer service and going to the building felt like I was being sent to the principal's office. Everyone that worked there was unpleasant, condescending, and rude in both their speech and demeanor. It wasn't always like this and because of how bad my experience has been lately, I went to the main building today and closed out my accounts.

I tried calling 2 different branches to verify wire instructions. Called one branch was put on hold…read morefor 5 minutes then sent to voicemail. Called another branch in the same area and was told that they would not verify the wire instructions. I work for a Bank, trying to wire our clients large payment to this bank and was told that they would not give any account information out. Asked to speak with a branch manager and was told very rudely that she had just spoken to her branch manager. So, you want our bank to wire a considerable amount of money for a payment and won't verify the wire instructions. With all the wire frauds and fraud out in this world, your bank should not allow wires if you don't even have a wire room you can send us to, to verify emailed instructions. If you need to send funds, I wouldn't do it to or from this bank! I would not recommend as they are not willing to verify wire instructions that you received by email; you would think that you would want to protect our mutual clients' funds with all the fraud in this world. I needed to verify that the emailed instructions we received are valid.

I have been banking with Firstrust since I was 16. I never needed their help until I wanted to to…read moredo renovations on my home and take out a line of credit. I shopped multiple banks and this bank gave me the best rate and the process was so simple! Every time I go into to the bank they ask how the process is going and are always so nice! Megan is great and so easy to work with! They are loyal to their customers and I will never leave for that reason!

This credit union is thorough & efficient solving money transfers…read more This is why I purchased a four year CD many months ago. Albeit, the rates and terms are better now.

Went to the grand opening of this bank today. They did a nice job with the balloons, giveaway game…read moreand had donuts, coffee and pretzels. But there wasn't any mustard for the pretzels. There was a good sized crowd in the bank for this opening. But I was surprised they weren't offering a signup bonus for new customers. The layout of the bank is very functional. And the service reps were very friendly. There is also an ATM outside that is always accessible.

Really good. Nice facility, usually no line. Barthi is a teller who has been at this branch for…read moreyears and is so personable, always remembering and asking about family members by name. (No clue how she remembers all of them.) She makes every transaction pleasant and easy. Barthi may you never retire! 5 stars also because the Univest app is excellent. The app is lean and snappy, a rarity these days, and unlike any other banking app I've used. I have never seen a loading screen.

Customer service is usually friendly, and most locations in Bucks County, Pa. are convenient…read more I think $8 a month for a "free" checking account is a bit much but not excessive for a smaller bank. Their fees for cashiers checks seem to vary by location, which I find quite odd. Better than the mega banks, Univest is a decent option for those looking for a community bank. That said, I was a customer of this bank for years in the late 1990s before coming back to them again around 2012 or so. I liked the bank better in the 90s. Service was more person. It felt like a true "neighborhood" bank. I guess having acquired a few other small banks over the years that culture was bound to change.

So sad this bank used to have their act together. I needed paperwork on my loan and was told to…read morewait 60 days. Then nothing. Day after day of calling and "it's coming" nothing happened. Finally after copying the ceo and his admin it magically was fixed in one day. Very pathetic performance.

Best service and products around. Small town banking feel with all of the technology and products…read moreof the big banks and much better rates! Everything you could need for personal and business banking make Customers Bank the best bank on the Mine Line.

The Pipersville location offers excellent customer service along with a super friendly atmosphere…read more The staff works hard to ensure the happiness of customers. I highly recommend doing your banking here is the quality of your banking experience is important to you. The CD rates are not the best, but they aren't the worst either. All in all, this bank deserves recognition as a customer-centric establishment.