I'm not sure the reviews on the company are true. I reached out on a Friday and a man answered and…read moreseemed too busy to talk. He said he'd call me back at 10am on Monday and never called. I called again a week later, left a voicemail, and didn't hear back. It has been 3 days and unfortunately this type of service doesn't work when you are trying to make an offer.. another review said they were difficult during closing.. so I'm choosing to believe that as well.

Nick and his coworkers were great to work with. All were courteous, knowledgeable, provided quick…read moreresponses, and professional. This is the second time I have refinanced with Nick and will continue to do so in the future. I appreciate his honestly and professionalism.

Stock Yards Bank and Trust has been a friendly experience. Their interest rates on savings are low,…read morebut their vetting of applications is high. I had a few bad experiences with new employees, but that passed over quickly. On very few occasions we have had to take action to meet the possibility of fraud, but it's always gone smoothly and timely as we changed our accounts. Their service is person to person, not robotic baloney. Just think about that if you see something you know needs fixing and the runaround we get from most financial institutions.

Worst bank ever! No customer "Service" to speak of. Unprofessional and ineffective personal. Do…read moreyourself a favor and bank anywhere else!

Joe is an excellent and professional lending agent. He did much more than was necessary, to make…read moresure I had the best experience of my life, while purchasing my home. He paid attention to every detail, and answered every question I had. I now consider Joseph more than just my lending agent, I now consider him my friend! Awesome professional and diligent! I HIGHLY recommend Joe for anyone, looking to purchase a home.

From the owner: Integrity, direct results, and outstanding customer service: these are the 3 main characteristics…read morethat define my teams commitment to your family's financial well-being. By offering hundreds of customized program options and industry LOW mortgage RATES, the Miller Loan Team ensure all of your family's home loan needs are being met. Contact me TODAY and experience the difference!

Best lender in Louisville! I can't say enough great things…read moreabout my experience with Home Loan Xpress. From start to finish, the process was smooth, transparent, and far less stressful than I imagined. My loan officer took the time to explain everything clearly, answered all of my (many) questions, and made sure I felt confident at every step. They worked quickly and efficiently to get me pre-approved, kept me updated throughout the underwriting process, and even helped me find a better interest rate than I expected. Communication was excellent, and I never felt like I was just another file on someone's desk. If you're looking for a team that genuinely cares about getting you into the right home loan--and making sure you understand the whole process--I highly recommend Home Loan Xpress.

From the owner: We specialize in credit score improvement techniques and homeownership guidanceread more

I used Transcend for an auto loan. Shauna Woodruff was my agent. She was very quick, responsive,…read morereliable & helpful. So happy with my 4Runner. Thanks, Shauna! - Michelle H

Wish I could give them a zero star review. Absolute worse bank I have ever dealt with. These people…read moreare crooks and will steal your money from you. I recently had fraudulent transactions on my account and immediately reported it. Covering my transactions fifthird left the fraudulent charge pending on my account for server Al days causing me to receive a total of $296 in overdraft fees. Fifthird only reversed $74 of this fees in the provisional credit. I again immediately called the dispute team and reported that this was not correct. They then did a "courtesy reversal" in the amount of $111 and told me that I would receive the remaining $111 once the dispute was finalized. They LIED. The case finalized Feb. 4th and I was told that all overdraft fees had been reversed and that the remaining $111 would not be refunded. This is the way that you lose business. Keeping you customers in the dark and lying to them over and over again. I knew something wasn't right when the charge was never removed and overdraft after overdraft hit the account. I immediately stopped using the account all together to wait out the claim and see the outcome of it all. So glad I went with my gut instinct or they probably would have gotten me for much more.

We are Stock Yards Bank & Trust customers but had never visited their downtown location located on…read more5th Street. Wow is all I can say. The building's architecture blew my mind! It is a wonderful Art Deco structure with more marble and wrought iron than I have seen in one place in a long time. The building is multi-floored and features an amazing interior multi-floored atrium with water features and tables for relaxing. Back to banking, Stock Yards Bank & Trust offers all of the banking services you might need. They have checking, saving and investment options for all.

From the owner: In 1904, Stock Yards Bank & Trust started as a small bank in Louisville, working with businesses…read morethat supported the livestock industry. Today, we help individuals, families, and businesses with a complete line of financial services with our unique focus on personal banking. It's not new--in fact, we call it "banking, the way it used to be."