My partner and I just moved to PA. We only had one key to the house and while to trying to rush to work we ended up leaving the key in the house. So to avoid damaging a house we just recently brought we contacted Pocono locksmith. We met with Christopher who was extremely knowledgeable. We simply called to gain access to our property and ended replacing locks on all of our doors. The fact that he was able and willing to do more then we originally asked of him when we called was a relief. We also asked about other services that we needed to feel secure in our home and he did a complete walkthrough of the house to thoroughly explain how he could assist. He stated he would reach out to us by the end of the day but had already begin putting our quote together within a couple of hours after leaving. We were extremely pleased with this company and how courteous he was. He made the key right on the spot and offer to make copies if needed. He was pleasant and funny. He turned what started to feel like a nightmare into a good restart for the day. I would definitely recommend and look forward to working with him again. read more

Chris was quick to schedule an appointment and arrived on time. I bought my house 4 years ago and was not given a key to my front door. As the lock is very old, I wanted to be able to keep it. Chris informed me that although the lock is no longer produced (he took a picture for his archives) he should be able to switch out the lockset cylinder. He was also able to successfully rekey it to match my backdoor smart key. He then drilled a larger hole in the door jam so the door and lock would open/unlock and close/lock more easily. While he was changing out the lock, I was reading others reviews and noticed that he had rekeyed a car door lock. I mentioned that I was not given a code when I purchased my used car 3 years ago (noticing a pattern here) and he was able to rekey it as well without coming out on a second service call. I am especially appreciative that he took the time to walk me through how to use the new front door lock and the new code for my car lock. Overall, he was very pleasant and accommodating, and performed top-notch work. read more

I live in Mexico but I have a home in Bushkill. I had friends who asked to use the house over the weekend - and we said sure. They got to the house and the automatic lock battery was dead and the key that we kept in reserve for emergencies did not work. Our friends had four kids with them - two of them under the age of 3. It was the end of January and it was cold. I called Pocono Locksmith in a panic. They were there in 30 minutes (as they told me they would be but I didn't believe that was even possible as we live up in the top of Saw Creek and it practically takes 20 minutes to get there from 209. They replaced the battery on the electronic lock and made two hard keys on site just in case the lock died. WOW! They were amazing and saved me much agony. I cannot recommend Pocono Locksmith highly enough!!! read more

Late to the appointment; however, provided a reasonable explanation, as well as took corrective action by discounting the work by $30.00 from original quote. I mention this because it tells me they value their customers...their time and business. Excellent customer service strategy! Friendly, professional, and quality work. Completed the job in less than 15 minutes. Extremely pleased with the overall service...and the work. Outstanding! As a marketing executive, I also was very impressed with the marketing materials Chris provided, which gives one an insight to professionalism of the business. I highly recommend Pocono Locksmith, and will refer them to my friends and family. Crap, I need an extra car key...well, at least I know who to call. read more

What a relief! We have been struggling with an old door lock for years. Long ago, another locksmith had told us it couldn't be fixed and it was expensive and difficult to replace in the door we have. (We like this old door!) Finally, we needed to address the monster and called a few locksmiths. The only one who returned my call was Chris at Pocono Locksmiths. He came, he saw and he fixed!!! He said there was no reason why he couldn't just replace some pins and the lock would work fine. AND IT DOES!!! Looks like I have a new favorite locksmith! read more

I was very happy with Chris. He was very helpful. I left my Mercedes benz key on the trunk. He came on time and had very good attitude. I called other companies they all told me that they can't do it. When I called they came right away. I even told him to brake the lock he didn't want to do that. Chris said I am going to try get that would be the last hope to brake the lock. I was very happy with his respond. Thank you pocono lock Smith and Chris. Rexhina. read more

Great service!! I called them to install a electronic deadbolt door lock. The technician Robert arrived ahead of schedule and was extremely professional and courteous. Robert was thorough and did a fantastic job installing my door lock. Its nice to do business with a company that treats its customers with respect. And oh by the way, their prices are excellent! Pocono locksmith will be my locksmith of choice from now on. Keep up the great work! read more

I called Pocono Locksmith to change the door locks on a new home that I purchased. Christopher arrived on time, informed us as to what he would be doing, re-keyed the doors, and provided us with the number of keys we asked for. Christopher was polite, professional, and extremely knowledgeable in what he does. If I have any further Locksmith need I will only use Pocono Locksmith. I highly recommend them to anyone and everyone. read more

Chris set the appointment first call. Irving, the tech, showed up and was professional, explained the issue and made recommendations for self service to maintain good operation. Work was accomplished quickly. Cleaned up afterwards. No issues and locks work like new. Extra keys provided. Price was a good deal. All systems are a "Go Houston" in 24 hours. Highly recommend Irving and company. Five stars *****. Highly recommend. read more

My elderly mom had a car with a dead battery and couldn't unlock the doors. Chris came right away to help her. Not only was he prompt and knowledgeable; he was also kind, respectful, and extremely generous with his time and service. Thank you, thank you, thank you! Blessings to you and your family. You reinforce humanity in times that we really need it! I will highly recommend you to anyone that needs your service. read more

I Called Pocono Locksmith at 7am and by 7:40am a guy was at my house. Christopher was very professional, polite and prepared - Listened to what my needs were - knew what he had to do and took care of business. Before I knew it I was in my house and my door had a new lock. Some of the best service I have received being here in the Pocono's along with very reasonable prices Thanks read more

Chris is such a great guy. He committed to fixing a broken lock in my house and showed up in a blizzard to get it done. Saturday night too. Said it took him over an hour to drive out, but that he had committed to getting it done and didn't want to disappoint. So professional. So courteous. After driving out in the blizzard, he was even careful not to wear wet boots in the house. read more

I happened upon Pocono Locksmith by accident and couldn't have been happier with the service. Chris answered promptly and arrived at our home exactly when he said he would. He gave us an idea of the cost before he arrived to rekey our doors, and it was a fair and accurate number. I would recommend this company without reservation. Thanks so much, Chris, for a great job! read more

We had a great experience with Pocono Locksmith. Chris arrived at our school very quickly and was able to get us into our utility closet within minutes. He was kind, professional, and very honest throughout the entire process. It's clear he knows his work and cares about his customers. I would highly recommend Chris for any locksmith job! read more

Chris helped me out in a huge bind this week! Hiking on the AT, somehow my keys fell out of my pack. I live in Boston, which is where my spare keys also live... Chris took my call around 5pm, was on-site in less than an hour, and had me rolling out of there by 6:30 (before dark)! These guys are legit, and I can't thank them enough! read more

i called talked to chris told him my problem. he gave me a quote. he had to order the key i need. he had my car running the next day. he drove an hr to my location . he is very polite & very reasonable prices. stuck with the quote he gave me over the phone . he made such an great impression ,that im leaving my 1st review ever read more

yelp Pocono Locksmiths Awesome isn't even good enough! Chris is very knowledgible and polite, He went OVER & ABOVE to help me from being locked out. They advertise call back in 20 mins and he did, said he would call on his way, he did. In a heartbeat I would definitely recommend..Pocono Locksmiths..(Thank you)! read more

Exceptional service! Chris was wonderful! Got locked out late at night. He came with his apprentice, Matthew, and replaced the old lock and provided new keys. They were super helpful and courteous--and saved the day or night I should say! Will definitely use again if I need a locksmith--Highly recommend! read more

Locked my keys in the car like a dummy. Called Pocono Locksmith and they arrived within 15 minutes. Christopher Ruiz took one look at the vehicle and had my door open in less than five minutes. He was fast, courteous and a friendly guy. I have zero complaints. Well worth the fee. Highly recommend!!!! read more