1. PODS Moving & Storage

1. PODS Moving & Storage

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Dayton, OH

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PODS Moving & Storage

1.0 (2 reviews)
Closed 8:00 am - 12:00 AM (Next day)

Services - PODS Moving & Storage

In-state moving

International moving

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3 years ago

They forgot to send our second pod. We had to wait two weeks for it. The drivers were great but the office personnel not so much.

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3 years ago

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Predatory Pricing - Renters Beware. How does @PublicStorage…read morejustify a $75/month rate hike after only 4 months of on-time auto-pay with zero explanation? Definitely feels predatory. PublicStorage.com entices customers with a "first-month discount," only to impose an outrageous rate hike shortly thereafter -- without any justification. I am a current customer, and after just four on-time payments (which are auto-drafted from my bank, making late payments impossible), they imposed a shocking $75 increase to my monthly rate. With no option for a long-term contract and no rate lock, they subject responsible customers to unfair price gouging. This isn't good customer service-it's an exploitative, predatory practice, and I am documenting this to display a pattern of consumer complaints. I will be writing a Google & Apple Map review, and sharing this information via X (Twitter) / Facebook / Instagram. As well as writing letters to Better Business Bureau, Ohio Attorney General (Consumer Protection Division), Federal Trade Commission, and our local State Representative, Tom Young.

They bait you in and keep raising your rate. We started off in March of 2025 at $118. In July of…read more2025 they raised it to $141. September of 2025 they raised it yet again, this time to $165. I just received a notice in the mail that on March 1st of this year, 2026 they are raising it again, this time to $212. Not happening. I am taking my stuff out of there before March. What a bunch of crooks.

CAR-GO S. Dixie

CAR-GO S. Dixie

2.8
(4 reviews)

I've been using Car-Go for the last 3 years. I have two children attending UD and we store their…read morebelongings for the summer because we live out of state. Jennifer provides exceptional customer service. She always responds promptly by email or phone. She notifies me when she is getting low on units to assure that I get one. The units are clean and well lit, with gated access.

I have been a customer for over five years and currently rent two storage units. Until this year, I…read morehad no major complaints, but my experience since April has been incredibly frustrating. In April, I was unable to open one of my storage unit doors. An employee came out immediately, confirmed the door was stuck, and told me they would contact a door company and that the repair would take "a few weeks." It is now July 23, and I still cannot access my unit. Since April, I have contacted both the local facility and the corporate office multiple times. I have requested updates, asked for a refund or credit for the unusable unit, and have repeatedly been told that someone else has to handle it. I was referred to the Ohio representative several times, but my calls were not returned. When I finally spoke with her, she said she would look into it after returning to the office, but she didn't even take my account information. When I spoke with the local facility again, I felt like I was getting the runaround. I had to explain the situation all over again, received conflicting information, and was once again told it would be "a few more weeks." I was even asked to provide a copy of my key, which I declined because I want to be present if anyone accesses my unit. The most frustrating part is that I use this unit to store inventory for my resale business. I have been paying rent on time every month for over five years, yet I have been unable to access my own belongings for nearly four months. I also cannot move to another unit because I can't get into this one to remove my inventory. At this point, I'm simply asking for someone with the authority to resolve this to contact me, repair or replace the door immediately, and issue an appropriate credit or refund for the months I've been paying for a unit I cannot use. I have tried to resolve this privately for months. I'm posting this review in hopes that someone in management will finally take ownership of the situation and make it right.

PODS Moving & Storage - selfstorage - Updated July 2026

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