I was in the market for a new vehicle as my current Nissan lease was up in January. I did my…read moreresearch and gave Mazda a try since Car and Driver rated it so favorably. I started at a different dealership and wasn't happy with the salesman. I decided to drive the 45 minutes here from Gloucester Township. I knew what I wanted so I came prepared. My salesman name was Alan. Alan was the perfect mix of knowledge, assertive but not aggressiveness and personality. I read the previous reviews, sure, the Finance manager was nice , she had great reviews but I didn't buy my car here because of her highlighting skills and protection plan knowledge. I bought my car here because of Allen. He related to me and he treated me like a person, not just a sale. More importantly, I related to him and he made me feel comfortable that he knew what he was talking about and that he wanted me to get the best deal I could. The car buying process isn't my favorite but I love my new Carbon edition Turbo CX-5. I was inclined to write a review specifically about Allen because of the way I felt dealing with him. His partner Doug helped him at times when he was busy, and Doug is a nice guy, but I made my purchase at Chapman because of my initial experience dealing with the salesman. The building itself it beautiful, clean, friendly and filled with stock and it made the car buying process a lot easier than the previous 4 dealerships I went to last week. The sales manager, Mike was a nice friendly person also and everyone there made me feel good about this dealership. If you are looking for a new vehicle, first off, go with a Mazda! The price for what you get is top notch! And the people there made the experience better. And for the record, I don't know any of them or had ever been there before but I went with them even though I had a slightly better deal to a place that was closer to my home because they were better at what they do than the other dealership down the pike.

I was looking at a CX50 Hybrid. Salesman was an OK guy. Things went down hill when they took my car…read morekeys for an appraisal of my car. It took over 45 minutes the Salesman went out to the shop to see what was what. he then drove my car back, parked it and went back into the other building, taking my keys with him. I waited areounf for almost 20 minute then when looking for him bu then I knew I was being played the waiting game and I sure felt that I was going to get low balled. I was PO'd by this time. Salesman came out an apologized but I told him the has shot himself in the foot. He almost had the sale, but the waiting angered me. Later that night, just before 8pm, someone called and wanted to apologize. I do not take to being played or ignored. I do not care how busy you are, you do NOT let the customer stew over his time with nothing being said to them. I told them that I would not buy a car with the Chapman name on it. He then had the audacity to ask if I would sell my car to them. WTF? No. I will by a Mazda, but not from Chapman. BTW, I do not negotiate from the MSRP price, period

Purchased a new 2018 Jeep Grand Cherokee SRT from Harry ... amazing service and awesome deal.. I…read morewould not go anywhere else! He also offers the best trade values around, been dealing with him for years.

makes deals super easy. once you go through Harry you will not want to ever step foot into a…read moredealership again. offers great money for trades. the financing options he has are great - several different banks to see who offers the best rate. personally i would only buy new cars from him and you MUST stay on him to pay off your loans. he is extremely slow to pay them off.

The problem I had was that the vehicle I purchased came with the balance of the factory warranty,…read morewhich by itself is a good thing. What is not good, was when Auto Lenders furnished this info to after market extended warranty companies who began calling as soon as the factory warranty expired. These annoying calls have occurred on average once a day and still persist almost two years after the sale. Auto Lenders denies supplying my contact info despite a sales person informing me that they received my info from Auto Lenders.

My family and I have now bought 3 different cars from Autolenders spanning 10 years. We've worked…read morewith several different people there and every time it has been a positive experience. It's refreshing working with their team because they act more as consultants than pushy sales people trying to make a sale. This past time, Gavin was extremely helpful and responsive in finding me the right car. He offered thoughtful recommendations along the way to make sure I found the right fit. It's safe to say Autolenders has found lifetime customers from my family

My transmission went I brought it in and 48 hours later it was fixed and I was on my way. They do…read moregreat work,honest and they have integrity.

Went here to service my Subaru. The Subaru dealership tried to replace parts that didn't need to be…read morereplaced for $400. Guys here are honest and charged me the fair price for the service I actually needed to be performed. Fast, outstanding and friendly service. I would recommend it to a friend.

The peefect example of bait and switch car lots. They advertise the same cars at two different…read morelots. While one lot says its available the other says its sold. Once you get to either they claim you just missed it and show you another vehicle mkre expensive that they have a huge mark up on. I sold cars for a new car dealer and know the tricks. This place uses them all!

I just bought a 2001 Toyota Camry from here. I only had to put $300 and was able to walk out with…read morethe car. No matter where you buy a car from you should always check it out. Check for any lights that might be on, check fluids, check everything. This might not be your typical buy here pay here but they are there to try and get you in a car as easily as possible. They don't try to lure you in with fake prices on the windshield. If it says $300 down then it's $300 down and out the door. I'm honestly in love with my Camry and I am very happy with my experience.

Poor management and do not stand by their word they say they are going to do something and they…read moredon't bought a car and had empty tank

Terrible place....the owners sold us a lemon and the mechanic broke our car and blamed it on…read moreus.....they are nightmare people to deal with....extremely unethical....currently involved in a lawsuit with them... Do not buy a car here...fair warning, go somewhere else, you'll thank me.. Take a look at all the bad reviews...there is about 6 or 7 on here and they all state the same issues....greedy owners, horrible customer service, inept mechanics, horrible, faulty broken down cars, just disgusting, disingenuous people....stay away, there are plenty of other places

I'm writing from the viewpoint of a seller. I recently decided to buy a new car, but didn't want…read moreto give away my car to a dealer. After several recommendations, I decided to visit Toddy's to see what they would offer. The owner, who I soon found out was a car expert, told me that he wouldn't give me a price until he took my Prius out for an exhaustive drinking test to see if there were any problems. About 45 minutes later, he returned and told me he was impressed, offered me a good price ,and we agreed to the sale. In brief, he is someone I can highly recommend to anyone looking to buy a used car. He is definitely someone you can trust

I had been looking for a car for a couple weeks when a friend recommended this shop. First off the…read moreowner was not like the pushy sales people I had been dealing with, he was polite and informitive and funny as anything. I test drove a couple cars and asked about the warranty as well as the buy here pay here plan. I was surprised to find no intrest in house financing and no hastle when I said I wanted to sleep on it. Long story short, I'm now the proud owner my car purchased from here. Thank you Philip, I can see why you were recommended to me and I will do the same.

My husband and I was referred to auto plaza, Holly is a nice person and our car is great but when…read moresomeone we referred started having issues with their car an tried to get it fixed and found out that auto plaza didn't pay the warranty. We later found out they did this to two other people and included us. We got a letter saying our warranty was never received or paid for. Now the business is closed and can't get any answers. My husband and I included our friends are looking into legal actions. If this has happened to anyone please contact me at daryltina2014@gmail.com.

My boyfriend and I was referred to auto plaza, Holly is a nice person and our car is great but when…read morewe started having issues with our car an tried to get it fixed and we found out that auto plaza didn't pay the warranty. We later found out they did this to two other people and included us. We got a letter saying our warranty was never received or paid for. Now the business is closed and can't get any answers. My boyfriend and I included our friends are looking into legal actions. If this has happened to anyone else please look into legal services and contact me at stacylynnharris96@gmail.com