I am posting this review to document my experience interacting with the Vicksburg Police…read moreDepartment. Over the past year, I have attempted to obtain police reports, public records, and information related to documented incidents through formal public records requests and written correspondence. In multiple instances, I was told that no records were available or that records could not be provided, even when other documentation indicated that reports or documentation should exist. As a result, I was forced to file formal public records complaints and escalate the matter to state agencies in order to attempt to obtain records and responses. This review is not written out of anger, but to document the difficulty I experienced when trying to obtain basic public records and information through the proper legal channels. Access to public records and clear communication are important for public trust, and when those processes break down, it creates serious concerns for citizens trying to resolve issues properly. I hope the department will work toward improving transparency, records management, and communication with the public so that situations like this can be resolved through normal procedures. This review is being posted for public awareness and documentation of my experience.

First, I hope that more people will begin to post their reviews of the VPD here on Yelp. I've seen…read moreother comments on the VPD Facebook page. On May 16, 2019, my parents were heading westbound on I-20 in Vicksburg when they were hit and injured by a wrong-way driver. A few weeks later, my mother died from her severe injuries due to the collision. Based on my experiences with the VPD, its competence should be questioned in many areas. First, the ACCIDENT REPORT WAS WRONG, and it took many calls and emails to get it revised by October 2019. This was nearly 5 MONTHS after the incident. Next, a number of officers displayed LITTLE TO NO COMMUNICATION & PEOPLE SKILLS. They often didn't return phone calls or emails, and I was treated rudely by Chief Moore on the phone. He never offered any condolences but acted as if I were taking up his precious time. How can anyone like that be expected to lead and represent VPD in public? I guess that's why they don't return calls...because they wouldn't know the proper thing to say??!! Finally, the VPD REFUSED TO ISSUE A TRAFFIC CITATION to the wrong-way driver because they felt it wouldn't do any good. There is no question about who caused the incident since it was recorded on video--but because a grand jury decided it was all an accident, the police thought they were done. However, at ANY time, VPD could and should have issued a citation requiring the driver eventually to appear in municipal court. But no...THEY COULDN'T BE BOTHERED TO DO SOMETHING THIS BASIC. A PERSON (who probably should not have been driving) TOOK A LIFE AND DIDN'T EVEN GET SO MUCH AS A TRAFFIC TICKET?!! That's outrageous and pathetic! Whom does the VPD "serve and protect"? Only themselves. They should be ashamed, and I must ask WHY FUND THIS POLICE DEPARTMENT?

2007 my 1969 mustang was stolen from my driveway 1 block from a police station on state street. Car…read morewas found in florence Ms August 2022. Ex chief of police refused to do anything. He said it wasn't a crime but a civil matter. My name forged on an application for a title at the Ms. State tax commission & 3 people have owned it. Assistant chief hearn isn't ant better, he was the detective in charge of my case on 2007. He is so terrible at his job he did not report my car stolen to NCIC . 1 detective & 1 police captain wanted to help but chief said no. fire the whole department & hire all new policeman

My wife and I were having a meal in central Jackson. A police officer was waiting outside for…read moreseveral minutes to escort us back to our hotel. As UK tourists we were unaware of the potential dangers of walking back to the hotel at night and we were very grateful for our escort who shone his spotlight into all of the dark spaces before us to ensure we were safe. Many thanks for your care and service.

I was at Kroger one morning and a brand new ID4. A black truck parked right behind me when I parked…read morein a parking spot enabling me to back out. Cars are on the side of me and in front of me there was no way to leave. I locked the doors and called the nonemergency, police policeman in a car was around the backside of Kroger. They immediately drove over to my location and stopped right behind the black truck that had its engine off and enabled me to back out. The not Emergency Police woman on the phone talk to me while this was happening. The black truck turns its engine back on when it saw the police behind them and the police followed the truck outside the parking lot, I wanted to think the police woman that helped me and the policeman in their car. It was perfect timing! I really appreciate them thank you.

This is the nicest police department with the sweetest staff. I found a dog on the side of the…read moreinterstate. I could tell he probably had been dumped. He kept trying to look inside of cars as they whizzed by. I thought for sure someone was going to hit him before I could get him to jump inside my car, and he eventually did. I took him to the Madison, Mississippi shelter first; she quickly shooed me away. Next, I drove to the Ridgeland Madison Police Department. I tell you, they quickly open their arms for him. They played with him, letting him run around the lobby; the girl behind the desk became attached to him quickly. Oh, how this furbaby enjoyed the attention he was getting. I knew he was in good hands before I left. But boy, I wanted to take him home. They did call their local shelter and the guy came in minutes. He was quickly fallen in love with him, too. He was scanned, no chip. But I tell you, he was so loved at the police department that one of them will surely adopt him after the 8-day hold.