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    Polish & Glo

    4.6 (92 reviews)
    Closed 10:00 am - 7:00 pm

    By appointment only

    Services - Polish & Glo

    Makeovers

    Makeup application

    Makeup consultation

    1 More Service

    Makeup lessons

    Polish & Glo Photos

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    Recommended Reviews - Polish & Glo

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    Reviews With Photos

    Lea M.

    Getting a lash lift was something I've been interested in for quite sometime now. I've done false lashes, glue on, and gossimers but as much as they look beautiful I'm never too thrilled with the maintenance and my work has a strict policy against them. So I took to yelp and had Polish & Glo sleeping in my bookmarks for a few months. When I was ready to schedule an appointment, I was able to go onto their website and make an appointment for the same day. I was hesitant that the appointment wasn't going to get approved because it was for about six hours later but I received an email confirmation within the hour. The location is in a large activity building on the third floor. There is no public parking in its private parking lot so your only option is street parking however there's plenty of spaces available and it's on a busy road so make sure to remove all belongings and lock your doors. You'll head to the elevator located on the inside of the complex and will need to use the push box to gain access to the building. The suite is cute. Small but the interior is both inviting and relaxing. It was a pleasure meeting Natalie. She was very professional and pleasant. My appointment lasted about an hour and it was so relaxing that I'm pretty sure I was snoring. But the results, they were wonderful! I have very short lashes but the lift was well worth it! I also picked up the lash conditioner and will pick up the serum later this week. I definitely recommend if your interested.

    Lash lift and brow wax

    Had a great experience at Polish & Glo doing a lash lift and brow wax. Natalie was very pleasant and professional, and I was very satisfied with the quality of the service provided. Definitely recommend, especially because Natalie's puppy, Belle, is the sweetest and most adorable puppy ever!

    Me (on the left) with Natalie (on right) at get studio after my facial and my lash lift and tint! I've never felt or looked better!
    Vero S.

    Natalie is the sweetest and most competent to get you looking gorgeous! I've done lash lift and tints with her and my eyelashes never looked better. Before I went to her, I went to less expensive places that gave me really bad allergic reactions in my eyes. I've never had a bad experience with her or a bad reaction again since seeing her. Her products are the highest quality. Also I got an amazing facial with her and people kept saying I did my makeup so well after that when I didn't have makeup on!! Natalie is amazing and I highly recommend. Her services are well worth the prices.

    Bad scheduling. Reschedule too many times.

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    2 years ago

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    4 years ago

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    2 years ago

    Very professional. Even though I was late to the appointment the staff was very nice to me and did a amazing job.

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    4 years ago

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    5 years ago

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    4 years ago

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    3 years ago

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    7 years ago

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    4 years ago

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    4 years ago

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    8 years ago

    Natalie did a great job on my lashes! Gave me exactly what I was looking for and didn't clump my real lashes, like a lot of other places do

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    7 years ago

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    6 years ago

    Natalie is a skilled professional. Every time I feel like a brand new person with a touch of class and glow. Highly recommend

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    Page 2 of 3

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    Review Highlights - Polish & Glo

    Natalie was very pleasant and professional, and I was very satisfied with the quality of the service provided.

    Mentioned in 74 reviews

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    4.9(73 reviews)
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    I had an excellent experience at Bar Aesthetics for permanent brow services. In March 2026, I came…read morein feeling unsure about the process and the shape I wanted, and Chakay immediately put me at ease by walking me through each step, answering my questions, and explaining what to expect. I really appreciated how thoughtfully she evaluated my facial structure and shaped my brows in a way that looked natural and flattering. I also recently had my follow-up appointment and had a different vision for how I wanted my eyebrows shaped--Chakay listened, shared her professional perspective, and we met in the middle. I'm not one to argue with the expert since she clearly has the experience and knowledge, but I truly appreciated her willingness to listen and collaborate. Overall, my experience at Bar Aesthetics has been excellent, and I recommend them to anyone looking for a professional, timely, and caring experience.

    I want to be fair and detailed in this review, because my experience changed dramatically between…read moremy first and second appointments with Chakay Smith, owner and artist of The Aesthetic Bar. During my first appointment, Chakay Smith was warm, professional, and communicative. The mapping and shape of my eyebrows were done well, and I was included throughout the process. I was shown the design, asked for my input, and felt comfortable and heard. However, once the procedure was complete and I saw the final result, I was immediately alarmed by the color choice, which did not match what I requested or the reference photos we discussed. When I expressed concern, I was reassured that it could be corrected after the six-week healing period and was told, "It's better to correct something that's too light than too dark." While my trust was shaken at that moment, I gave the benefit of the doubt that the correction would be handled willingly. Later, I was informed that a $100 correction fee would apply. I explained that this was not a change of preference, but a color error. I was told customer satisfaction was the goal, and the fee was reluctantly waived. From the moment I arrived for the second appointment, Chakay Smith's demeanor was noticeably different. There was no warm greeting as before. Instead of being taken to the treatment room, I was instructed to remain in the front lobby while numbing cream was applied and told to wait 15 minutes. I waited closer to 30 minutes, while she disappeared into the back. When I was finally taken to the room, communication was minimal. There was no conversation, no check-ins, no mirror offered, and no engagement -- a stark contrast to the first appointment. She left the room multiple times during the procedure, and the overall atmosphere felt tense and unwelcoming. I felt as though my presence was unwanted. When the correction was finished, I was relieved and satisfied with the final color. Wanting to end on a positive note, I asked if I could hug her, and she agreed. Immediately afterward, she sternly pointed at me and the table and stated that any future corrections would require payment for her time, with no exceptions. That moment confirmed what I had felt throughout the entire second appointment -- a complete shift in demeanor from warm and professional to cold and punitive. This review is not about perfection or even the final result, which I am satisfied with. It is about how a client is treated when an issue arises, especially in a service where trust, comfort, and professionalism are critical. The contrast between the two appointments was significant and unsettling. I waited before posting publicly to allow the opportunity for this to be handled privately. I hope future clients receive not only skilled work, but also consistent professionalism and respectful treatment when corrections are needed.

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    Tru Beauty Bar

    Tru Beauty Bar

    5.0(23 reviews)
    2.5 miNorth Oakland

    I've been going to Jessica since around August 2020 and I'm so glad that I found her. I feel like…read moremy lashes and whatever she used lasts longer than anywhere I've been. It's easy to make an appointment online, through IG, or her website. Usually there's a $20 deposit when you make the appointment and instructions are easy. The chair we sit on is also super comfortable that you realize you're all done before you even know it. I wear glasses and she's very accommodating and makes good recommendations as to style and keeps a copy of your profile for future reference. I get the classic look which takes about 2 hours for initial full set for $100. Would highly recommend! Parking is really easy off of San Pablo and services are really clean and within a house and room, masks are worn at all times and there's good ventilation.

    Jessica is truly an incredible artist and professional. She does eyelash extensions, permanent…read moremakeup for eyebrows and eyebrow waxing. I have been going to her for eyelash extensions and eyebrow waxing since January 2021. I love her work and her space. The place is located residentially and parking is easy to find up front. I have been wearing a mask and am fully vaccinated. I make sure to take my shoes off, wash my hands and make sure I arrive with a clean no make-up face. I always get compliments on my lashes even on the street from strangers since I hardly wear make-up these days. They help me feel put together during my work from home zoom calls with my camera on. It looks like I put enough effort to look groomed and professional. When going out, I don't even need to spend an extra 10 minutes doing my eye makeup especially being able to skip eyeliner, mascara, false lashes and glue -- it saves me time everyday. My lashes' retention looks natural and full even after a couple of weeks. I do try to go to her between 2 and 2.5 weeks because my lashes grow fast. Jessica's prices are very competitive and completely fair especially in the Bay Area. My most recent fill after 4 weeks of being out of town was $165 because I requested a curlier and longer lash. My other fills were $95 for wispy volume and were paid via Apple Pay as Jessica prefers that payment method over Venmo. Note that she is a small business owner so give her ample time if you need to reschedule or cancel. I needed to cancel last minute since I lost my wallet and the cancellation fee was the service amount I would have paid which is completely valid since that was part of the signed agreement. I found her on Yelp and hope that people find her more so that she can make this her full time gig since she's working a corporate job too. I never feel rushed and she makes sure there is plenty of time between her clients. She is so sweet, so therapeutic and gentle. She always plays gentle music and I fall asleep every time. She is super humble and fun to talk to but I eventually fall asleep because I'm so relaxed. She's never pinched my eye and I hardly feel the tape she uses as it doesn't pull or tug on my skin. She is the BEST!!! She does give you a new lash comb and snacks or beverages after your appointment. She really does go above and beyond to make her clients happy. Don't know where else to go for my lashes in the Bay. Honestly, she's probably my biggest beauty secret in my beauty maintenance routine. Book your appointment you won't regret it! :)

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    Polish & Glo - makeupartists - Updated June 2026

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