I booked an appointment with Rachel and she did not disappoint. As soon as I sat down in the chair…read moreshe asked thoughtful questions about what I was looking for. She was kind and helpful and extremely professional. I got a shampoo, cut, and dry and it was an astounding 35 dollars...I've been getting used to shelling out 45 or more for a haircut so that was mind blowing. The cut itself was thorough and high quality (she trimmed up my bob and added layering). Rachel was also extremely helpful when it came to answering my question about hair styling. She taught me how to apply dry shampoo and texturing spray properly, and even taught me how to curl my shorter hair!! I learned more in that one appointment than I have anywhere else. The whole experience was lovely. From the coffee and tea available in the waiting room, to the spa-like shampooing experience, I was immediately impressed and happy to have chosen Orbit!

I have really difficult hair and was recommended to try a Ouidad cut. Orbit was the only place I…read morecould find someone qualified to do that cut. The waiting room is comfy and elegant. All the staff is kind and helpful. Chelsea gives the best haircut I have ever experienced and I'm never going to anyone else.

Great! In Plattsburgh due to work and couldn't take my hair another day, so found MasterCuts on…read moreyelp and five stars later... Quick, inexpensive and i like my hair. Thanks!

Master Cuts is always convenient for me and they do a good job. I prefer to walk in rather than…read moremake an appointment. I'm always welcomed at Master Cuts and they always fit me in. I don't ask for a specific stylist. They all seem to listen to what I want and do a good job. It only takes 10 minutes to cut my hair. Most other places, I can walk in and ask for a haircut and there are three stylists doing nothing but they turn me away becasue they have appointments in the next 15 minutes. It's a bad business practice as well as bad customer service. If they are already in the shop, why don't they want the extra income??

I had a very disappointing experience and would strongly caution against booking this salon…read more I reached out on December 2nd to book a hair styling appointment for December 13th at 12:30 PM for a 3 PM wedding. Sarah handled the call and emphasized that I needed to "actually show up," as she would be coming in specifically for this appointment. While that comment felt odd, I agreed because I really needed reliable styling for a wedding. After the call, I sent a follow up text to confirm the appointment, which she confirmed. The day before the appointment, while already traveling to the area, I sent a courtesy text asking whether a wash was included. Only then did she respond with, "So glad you texted me," and informed me she could no longer do the appointment at 12:30 PM and instead asked to move it to 9 AM. That was not possible for me, as I already had another appointment at that time. This change was communicated less than 24 hours before the appointment, and only because I proactively reached out. After I explained that I could not move the time and that this was for a wedding, I received no response at all. By that point, all other salons and stylists in the area were fully booked, leaving me in an extremely stressful position. I understand that things come up, but for event services, especially weddings, clear communication, reliability, and follow through are essential. The lack of advance notice and complete lack of follow-up made this experience incredibly frustrating. I would not recommend booking if you need dependability.

I got married at Golden Arrow Resort and chose Sarah because they referred her. I live 4+ hours…read moreaway I was highly reliant on their referrals. Immediately there were red flags. When I needed questions answered she was barely responsive. I would have to text multiple times to get the simplest answer (e.g What time do you need to start? Can you recommend extensions? Standard questions. I'm still waiting to hear back about extensions, btw,) but I digress. In planning a wedding, you have to pick your battles, so I gave her a pass for being non responsive. I gave her a pass when she was 30 minutes late. I gave her a pass when she forgot tools she promised to bring. I even gave her a pass when she charged me $100 MORE to clip in a few extensions. (The irony being how many times I asked about extensions & how that would've been a great opportunity for her to say she would charge me an additional $100 on top of the already $125 to clip in a few extensions...Especially when my hair was down and took her less time than anyone else's hair,) yet, this gross lack of transparency is not even the reason for this review. THIS is why I would never ever recommend her. First, my hair looked NOTHING like the picture I showed her. Not even close. It was over sprayed, matted down, & the curl was coming out within MINUTES. When I got my dress on, looked in the mirror & saw how half of my hair was straight & half was curled, she had already left. She couldn't even wait until my dress was on. She had JUST finished. My bridesmaids & photographer were texting & calling her over & over to come back. She had to still be close. They called from their phones, from my phone. Didn't matter. She never responded. I'M STILL WAITING on that response. My Wedding was in September. It's December. I assumed I'd hear something. An excuse, an apology, an offer for a refund. Something. Anything. I've gotten nothing. The worst part is, since we all had to run around & try to find a way to fix my hair we were so late that pictures had to be bumped to cocktail hour which I had promised our whole party we wouldn't miss. On top of that, no one could fix what she did so my hair looks horrible in all my wedding photos. So, she botched my hair, caused me a ton of anxiety, & screwed up a timeline I had nailed down for a year, all because she didn't give a sh*t about me on my wedding day. So, here's me not giving a sh*t that this review will effect her business. Brides. Go somewhere else. Anywhere else. She's unresponsive, shady, lacks talent, and morals. And if Golden Arrow still has her on their referrals list, remind them of how poorly she treated me and my loved ones on my wedding day.

Super happy with the results! I got a balayage from Brianna and it lightened up my hair a lot but…read morestill looks natural and blends in well.

Great service, my blowout was perfect. Lovely people working. Cute products. Def recommend.read more

Amazing service!! Very patient and professional with getting out dreadlocks and plus very friendly…read morepeople!!! If your not sure if its possible to fix your fair definatly go to O'M

Always walk away with a great cut and color. Don is talented and patient in getting my short cuts…read morejust right -- he accommodates my requests while also gently making sure to give me a flattering and stylish haircut. The salon's atmosphere is comfortable, friendly, and relaxing.

I am from Orlando, FL and even in a big town with lots of stylists I was never able to go to a…read moresalon and get exactly what I wanted. I'm grateful I found Alysa! She has been kind and attentive and has been able to do exactly what I want with my hair. I couldn't be happier and will recommend her to anyone looking for the perfect hair!

This is such an excellent little salon with 6 very talented stylists. I moved away from the area 3…read moreyears ago, and have made a point to schedule my hair appointments at Hair Exclusive when I'm here visiting family. They offer every common service (highlights, color correction, men's cuts, various treatments, etc.) and they have really, really reasonable prices given the quality of their offerings. I was surprised to see they didn't have Yelp reviews yet, but if you check out their Facebook page you'll find a lot of photos demonstrating their work and a lot of happy customers! Definitely one of the best salons in Plattsburgh.

Prior to my stay at Smuggs I booked a 90 minute massage with Tara. I arrived a few minutes early…read moreand was checked in and asked to wait outside due to Covid rules. A few minutes later Tara greeted me and asked me to fill out a Covid questionnaire. From there, she escorted me to the massage room. She asked me some questions and then left me to get ready. When she returned she made sure that I was comfortable both on the table as well as cool enough. The next 90 minutes were sheer bliss. I absolutely loved my entire experience. I will definitely be back.

My wife has had amazing masseuse(s) and awesome massages, but Tara topped them all. She was…read moreskilled, kind, gentle, peaceful, used natural products, and made her fall asleep several times. The facial left her face glowing and feeling supple. Well worth the $120 for a 2 hour Swedish massage and facial. We may but schedule a session, the next time we visit here. She walked out a new woman. :-)

Friendly experienced staff. They offer a wide range of skills and now include a barberread more

I was skeptical on getting my hair done professionally every again because I had such a terrible…read moreexperience about a year and a half ago at a salon on Colorado. I finally decided to give it a try and decided to go here. I had an appointment with Jessica, and let me tell you.. she is AMAZING. She was attentive, and detailed. She rose above expectations, and I've never been happier leaving a salon. I will be coming back and referring friends here!