Took our 3 month old mini schnauzer in for her first groom and we were so impressed with her new…read morehairdo! She smells fabulous too! She was very well taken care of. We will be using them again!

We took our dog their for over a year with no complaints. Then they raised their prices which lots…read moreof places have but then they started adding 4.00 to the price if you use your credit or debit card. They should have added a dollar to the price increase. Visa does not add $4.00 to their use of the credit card machine, it is 2.00 max. But what ever you do do NOT complain to them or you will be banned from the list. I complained and tried to make an appt. and they said I would be on the waiting list, they are NOT that busy. LOL I called back after 2 weeks and they told me I was still on the waiting list. They can't blow smoke up my pants. Nobody in Dothan has a 3 week waiting list. You just can't voice your opinion to them.

Very caring and knowledgeable They take such great care of…read moreany situation. Very efficient staff

We've been using this Clinic for years. They are 10 minutes away from us, which is so convenient…read more This Veterinary Clinic is top notch. Dr. Hawkins is very knowledgeable, personable, and very kind to his patients (dogs, cats, etc.), and their owners. It is comforting knowing you are putting your animals care in the trust of these wonderful people!

This isn't a post to BASH - Bed and Biscuit but to warn people of a place to NOT take your pets…read more We have boarded with before with another company (Bobbi's Barks and Bubbles) and have had AMAZING experiences! We will forever be boarding with them! BUT I waited till the last minute to find someone to board our dogs while we went out of town for Thanksgiving. I had called several places and was told "we don't have anymore room" or "we don't have room for them all" or even "we don't have room for your large dog (Jason 100+ lbs)" I finally found (bed and biscuit) they said they have room to accommodate all of our dogs. Wednesday I dropped them off and I initially felt uneasy but our other boarding service has set a VERY high standard. The office was very cluttered and smelt AWFUL. I have worked in a vets office that boarded and was also the pound before and understand it is hard to keep it smelling like roses, but it shouldn't smell that bad! I brought my dogs in one by one smallest to largest. When I got to Romeo I let them know that he will jump out of something very easily. And them once I brought in Jason I told them how big he is that he can quickly get out of something also. They assured me that they will be in an area "just for them and very secure." I asked to see where they will be staying "they said well... there is a mess back there, it isn't set up to show owners" and all sorts of excuses. I said I want to see where they are staying or they won't be staying. They showed me the small MAYBE 4'x4' and 5' high area my four dogs were smushed into... I said they won't work, romeo and jason will jump out. They said they can move them into another area for all four of them to be together and have there on ROOM! I finally leave still feeling uneasy and I should have trusted my gut feeling and never left my babies there. We picked them up earlier than expected Friday around 12. Jason came out first and I saw the wounds on his head and immediately said "what happen to his head" the owners husband got defensive and said "oh he came in like that". Rob and I both said NO, he did not and then he argued with us and I finally said just give me my other dogs and we will go from there. Jason jumped up on me and he was COVERED in his own poop and pee! It was on me now also. I said "what is this!?! Has he been in his poop and pee the whole time!?!?" The owners husband walked off to get my other dogs. He brought out the remainder of my dogs ALL covered in poop and pee. These are dogs who stay in kennels while we are at work during the week and NEVER use the bathroom in their kennels. So we are beyond mad! The owner finally shows up and sees how mad we are and starts to get defensive also. She says they were taken care of and that jason was in a kennel but it was plenty large enough for him. CLEARLY it wasn't! He has a sore rubbed on the top of his head that is crusted and has green matter coming out of it. He has scratches on his back from his back rubbing the top of the kennel. And is moving very slow. I finally tell them owner to give me a refund NOW and she will sign a paper to agree to cover my vet bills. She signed and agreed. Jason laid on our bed and barley moved all night. We took Jason to the vet and he was checked out and was given some medicine. He is much better today! The owner just met me and gave me the cash for the vet bill and has held up to her end of the deal. This post is to make everyone aware off checking closely on where you take your animals and trust your gut feeling

Love...love...love this place!!! We have 4 dogs that go regularly for grooming and they always do a…read moregreat job.

We brought our French Bulldog, Riley in to be bathed and have his nails trimmed. They were great…read morewith him. This will be our new go-to groomers.

I took my German Shepherd to get a nail trim. She is a rescue, and I have had her about 3 years…read more They trimmed and filed them. It took them about 5 to 10 min. i was impressed. I will be taking her back there.

Honey Lisenby loves going and they always professional and sweet…read more we highly recommend Pawfection for grooming. Regina and Bill Lisenby

rude and very unprofessional. was traveling through dothan and called to see if our two small dogs…read more(both are shih tzu mix - one bichon and one maltese) could be bathed and trimmed, i explained that the youngest had been ill last year with spinal meningitis and was on medication and could not take rabies shot. had letter from vet explaining this situation and could bring proof of rabies shot for the older dog and letter from vet. was told that would be fine and a 9:00am appointment for nov 24 was set. we showed up at 8:50am and two young ladies came out to meet my wife at the car and removed our girls harnesses and placed their leases on them and wisked them inside. there were people doing this for all dogs in parking lot and we were not asked anything about the dogs. just figured they had told people about our youngest dog and things were okay. my wife and i proceeded to go to a restaurant for breakfast. about 20 minutes into our ordering and waiting for our meal, my wife received a call from the groomer stating they could not work on our dogs because she overheard a conversation where my wife had said we were regular customers. she lied, that conversation never happened. also stated we did not bring letters from home vet. another lie. my wife called her on both lies and the groomer became very rude and told us to come and get our dogs that since it was past 9:00am even if we had letters they could would not groom our girls. very childish, lying and down right rude from those that are supposed to be professionals. i would not let them wash our take care of a pet rock let alone our precious girls.

Was there 2x today needing a hose for an Portable AC. When I asked for Kristals help she started…read morehelping me right away. She was able to help me the most. Kudos to her!!