There are obvious cues that this store doesn't care about their male customers…read more First, the door is always locked, forcing all customers to walk through the Women's side. The last visit, there was a folding table right in the way of everything. The clothes are still good. But the store is not well run anymore.

When we visit the Hamptons...we especially enjoy East Hampton...why? Because there is the BEST J…read more Crew store in the country that we patronize every time we're in town. The store is unbelievably well stocked and displayed but most importantly it is extremely well run. The attention to detail and the superior customer service and focus makes you WANT to support such an AMAZING brick and mortar store. Sure we could always shop on line but the personal assistance and wealth of knowledge about all J. Crew merchandise gives us confidence our purchases are PERFECT! Special thanks to Amanda who manages an incredible kids department. She is amazingly customer focused friendly personable and professional and very kind. She always is and has been SO helpful in directing us to the exact right clothing and accessories for our grandkids! Her expertise brings constant joy for us as we see our grandson and granddaughter enjoying their clothes. Finally we'd be remiss if we didn't mention Kerry, East Hamptons store location store manager and her entire staff. You can tell when a store is extremely well managed and associates are customer service driven. It's a credit to Kerry and we truly appreciate her and Amanda's cordial relationship that makes us and we're sure others want to return as often as possible! Thanks again!

Fabulous store with amazing selection of clothes. My husband had a blast finding a lot of exclusive…read morepieces. Thank you guys for a great service!

Edward Archer is an upscale menswear store - shirts, ties, jackets, slacks, etc. I have one shirt…read morethat I got there, and boy is it nice. They sell real nice stuff. If I could afford any of it, I'd go back again and again.

Picked out 2 items and they agreed to hold at the counter for a few hours. They also agreed to a…read more10% discount. Return 2.5 hrs later to find not only that they had sold one of the items but that they had reneged on the discount for the remaining item. Horrible way to do business.

Local Knit has a very cool concept- creating their own designs for local Montauk businesses. Their…read moreshirts are comfy and have a cool vintage look unique to each of them. It's cool to have unique shirts that not only remind you of Montauk and its mainstays, but it's always nice to rep small business! Definitely worth a stop in!

This is a really cute clothing store and has a boutique feel. All of the employees who helped us…read morewere very friendly and helpful. They currently have a nice selection of summer clothes. They sell their own brand and stock other brands too. My husband and I ended up buying a few things from here and were really happy with our purchase. One thing that's nice about this shop is that it's not as crazy overpriced as some of the other stores in the Hamptons.

Bad. The store was dirty. Awful sales person. The girl Jessica was on her phone the whole time I…read morewas in the store. She ignored me when I walked in. I needed help with a sweatshirt that I noticed was damaged when I got home. She was so rude and gave me an attitude when I asked for customer service. I will never shop here again because of the way she treated me.

Closed 45 minutes earlier than posted on the door last weekend before Christmas and despite no…read moremention of it on the posted holiday hours. Clerk hid then refused entrance when asked to shop for 10 minutes. Atrocious.

Love the Southampton store! Very relaxed vibe, beautiful and fun selection of clothing, from sweats…read moreto sweaters to shirts to dresses...also great choices across different price points. Can't say enough about Wanda, Stephanie and all of the women who work there. They are so super helpful and knowledgeable, and are a subtle presence if you just want to roam the store. Highly recommend!

The east Hampton store is wonderful but NEVER GO TO THE AMAGANSETT LOCATION!!!!!!! They were rude…read moreand didn't even look up even though we spent money there. THE OWNER IS AWFUL AND SO ARE THE OTHER TWO GIRLS WHO WORK THERE. It was a terrible experience all around. I will NEVER shop at the Amaganestt location again. (There is no Yelp page for that store which is why I'm writing here) save yourself the trouble and don't go there. ******the stars are for the east Hampton location The AMAGANSETT location gets zero

First of all, I am a Donna Karan fan and have been wearing her clothes since the 1990s. I love…read morethis store and it's unique designs!!!! I have purchased a few outfits every season. Looking forward to 2026.

Ok, I really didn't want to do this...however, as I was leaving the store I had the sinking feeling…read moreit was inevitable. I was in Sag Harbor. Adjacent to the restaurant, 'Tutto Il Giorno' (which is another story,) there was a cool, hip looking clothing store....'Urban Zen'. This place was ANYTHING but Zen. Donna Karan is the designer/owner. As expected, Urban Zen had very interesting, unusual and overpriced clothing. But ok, I'm a North Shore of Long Island kinda gal...I get it. I'm prepared for the 'tude'. I tried on a dress which I loved. My husband said, 'I think you need an XS.' This was a small. So I asked Joana, the statuesque, fashionable grey/silver haired, middle aged sales person (I'm 68 years old, btw) for an XS. She didn't acknowledge me until it looked like I was not going to buy this $895.00 dress and $295.00 shawl. She then said 'the other store 'in So-Ho' might have it. I'll check.' She went into the back and pretended to call the NYC store. She came out and said 'they have it.' I said, 'Ok, I'll buy it now and pick it up next wk. Please ask them to hold it.' By this time she had 2 other customers looking at some exorbitantly expensive jewelry. Joana's interest in me and my purchase was waning. Nevertheless, I liked the dress and gave her my credit card. She couldn't produce a paper receipt, but ok, after all, it is 2024, so I said an email is fine. When the receipt did not show up on my phone, she said, 'don't worry, it will', and proceeded to assist the other customers. Now, I think I have earned the right to 'worry'. I just paid $1295.00 and have no proof.. I asked her to text it. She said she would. She looked at me as if I were a psychiatric patient because I was waiting for the receipt. I said, 'I'll wait. Please do it now.' She recited my phone # (incorrectly). I repeated it. She reluctantly texted it. Looking at the hip, cool website I discovered the NYC store (in the West Village...NOT So-Ho) had limited hours and no phone number. So, I went to get the dress today. Surprise, Surprise. No XS!!!! Emily, the NYC salesperson, said she just looked and saw there was an email from 3 days ago. Nothing about holding the XS. Joana really did NOT call to inquire about the XS? I wasn't surprised.. Emily diligently tried to find something else for me. By this time, 'the thrill was gone'. I just wanted a refund. This was not a problem for Emily. Somehow, she understood that when things are purchased and/or returned a receipt is customary. No more Urban Zen for me!!

Who knew?! A sustainable, eco-friendly British clothing brand store with trendy quality clothing…read morefor active men, women & kids hidden in Greenport, NY. Little did I know they have an online presence too! Every time I visit Greenport, I make sure to stop in. I always seem to find something I can't resist. Not surprising, their prices are a bit higha but the quality of their products is worth it especially when they have a sale going on. And their sales people are friendly and helpful, which makes it an enjoyable shopping experience. You can follow them on Instagram @fatface_greenport to stay up to date on sales events and special promotions.

Salesperson more interested in sitting in front of his laptop than helping me. Had to prod him to…read morecheck for my sizes in back. Sizes run on the slim side. I guess the Brits must think we are all thin or like to wear tight clothes. Pants run 2 sizes smaller. I'm a 38 got shorts and can't even get close to closing them. Yes I'm sure I'm a 38 all my other fitting pants are a 38. Stuff was on sale, at sale price the stuff was ok pricing otherwise a bit expensive for not very interesting clothes. I'm not fussy, I wear Levi's RL and Izod so I'm not cheap on clothing but this stuff was unimpressive. Maybe I wouldn't be so disappointed if the service was a little better.