I selected Chase Security based on the Yelp reviews and was not disappointed. Greg came on time,…read morewas very pleasant, and he definitely knew what he was doing. He used to be an installer for ADT and has installed thousands of home systems before. He now works for himself and has a small business. My mother-in-law moved to a care home and nobody knew her master code at her home. Her system was not used for a year. Greg came and professionally reset the system with a few tricks he knew (as the old Honeywell system happened to be from ADT Protectron). He did not try to pressure sell me on a monthly monitoring program, although he did offer that service as well. At my request, he replaced the old monitoring panel with an alpha numeric panel which is now much easier to determine what is going on compared to the old numeric code panel. He also installed a second horn which was ingeniously concealed. Intruders trying to smash the first horn would be confused as to why the horn is still going off and would continue trying to smash the first horn. He could have unnecessarily replaced the motion sensors but he said they were fine. Since the smoke detector and CO detector needed replacement because they were too old, Greg gave me the options and said it would be cheaper to buy them stand alone from Costco rather than replacing them in the alarm system. He disconnected them from the alarm system at my request. I did not bother to comparison shop for services as Greg was fair with his prices. People need to make a decent profit living in the Lower Mainland. I didn't want the hassle of a person making you feel guilty about not buying monitoring. He gave me all the price options and allowed me to make the decisions without any pressure at all. He doesn't have a fancy truck or van but came in his car. I highly recommend Greg. He's a good guy.

Greg was the ultimate professional installer and is true to his stated expertise. My alarm system…read moreneeded some TLC and while others were were only interested in selling me unwanted monitoring services or no service at all, Greg appreciated what I was looking for and delivered. I'd recommend Greg over ANY other alarm company in the lower mainland!

No customer experience. Tech support cannot tell the difference between Telus Security and Telus…read moreCustom Home Security. It shows in my account. They send the wrong people to my house and the tech says, no I cannot work on this. So I need to start all over again. First wait was 3 days before someone could arrive. Now an auto msg says Jan 21st, 8 days from now. This is a security issue/failure and they want me to wait 3 days and another 8 days. Really? ADT had much better Customer Experience and Customer Retention. Telus calls my recent switch an upgrade. Funny. $3000 later.

Was happy with ADT. When Telus took over, all customer service went down the drain. They will not…read moreservice equipment that was not theirs to begin with. And to upgrade, of course, big rate hike. their customer service stinks. End of story. Avoid at all costs.

Awesome shop filled with some really cool spy gear! My warehouse hired them for security and they…read morewere all really great :)

From the owner: CPA is a licensed investigation firm headquartered in Vancouver, BC. Since CPA was first…read moreconceptualized in 1989, our team of professional investigators offers discreet private investigative, security, security assessment/consulting, research and surveillance services. We guarantee results.. CPA Investigators are your only choice. Our highly qualified professional investigators possess integrity, professionalism, discretion and innovation with an unsurpassed drive to provide the highest quality investigative, security and surveillance services to meet all our clients' needs at competitive prices. Our slogan... May the best prepared win...

I had great service from this company. Management cares and the guards are reliable. Any issues are…read moretaken care of immediately. Rates are reasonable. All of the guards we dealt with were articulate and polite and came across as professional. Some of my requests were pretty last minute but they were still filled quickly. I'd recommend this company to anyone looking for security officers or service technology services.

Alan is a great guy. He came out to our business and helped fix our digital key pad for our safe…read more It was a wire issue. Tried a couple other locksmiths to come out and fix this on a Sunday and they either didnt get back to me or did not work on Sundays. I was really happy with how quick he did the job. It was also great to actually get a person (Alan) on the phone and not have to leave a voice mail because it is the weekend. Thanks Alan! We will for sure use your services when needed again.

Tried contacting Mr. Locksmith 4 weeks ago to replace a mailbox lock…read more No response in a week, tried again. Another week went by, was told in an email to use the chat feature on the website. Again, tried to set up a time to get the lock fixed, nobody called. One last try, was told that it was escalated, no response in a few days. Decided to call a different locksmith, they answered the call, booked a time and date within 5 minutes. Mr. Locksmith's customer service is terrible, I would never recommend them.

I required security at our Halloween Market fundraiser to help check covid vaccine passports at the…read moreentrance. Unity One Security offered to do our security at no cost because they like to support local charities. Allen and his team arrived early, were friendly to our guests, and were well prepared for the job and were prepared to enforce the PHO as requested. I appreciated Allen's communication with me leading up to the event. We look forward to working with Unity One in the future.

unity one is unparalleled in the exceptional, personal security service that they offer compared to…read moreall of the other security companies that we have used. our fathers empty home had a severe threat and our security needs were constantly changing. we had direct contact with the owner, allen, who went above and beyond to accommodate all of our security requirements, quickly and efficiently. we will never go back to being treated as a number and waiting around hoping for a response from another security company. our family was going through a very difficult situation and we can't say enough for how much they helped us out and provided phenomenal security service. they are truly a leader in their industry and we won't be using anyone else.