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    Pombox Flooring Experts

    5.0 (1 review)
    Closed 8:00 am - 5:00 pm
    Updated 3 months ago

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    Services - Pombox Flooring Experts

    Floor refinishing

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    3 months ago

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    My countertop and vintage farm sink were refinished October 2, 2025. The countertop finish flaked…read moreand had small unfinished areas. My sink had divets in the finish - some were exposing the cast iron finish of the sink. I called Jordan and he had the same technician come out to "repair" the areas (October 28). The repaired areas had sticky round halos that never went away. I called again and he said it needed to be buffed, sent out the same technician. Technician disagreed, complained that his manager should have better communication, refinished it again leaving square halos. He sent another technician who said it the clear coat needed to be taken down and done over (November 11). After 36 hours of sitting, I used a melamine mixing bowl on the counter and it scratched the surface. The surface was scuffing from rubber feet on the bowl, spoon rest - I was very careful with the surface. I have only used microfiber cloths to clean both countertop and sink and have a rubber protection mat in the sink since the first day I was able to use it. By this time, the area around my sink drain began to flake. I called Jordan and he said he had no idea what the issue was. I mentioned that the latest surface felt softer than the previous version which may have had halos but it didn't scratch. He came to the house (December 15) and said I need to have a commercial coating put on - he doesn't know what happened. Also, the sink is an "easy" fix and will be addressed. I called to ask when the repairs could be done and was told "sometime in January" but I haven't heard from them with a date and time. I've called and have still not heard back. So far - not worth the value - a lot of money for poor customer service and a rusting sink. I regret my decision.

    Rose Restoration - Examples of outdoor patio/walkway, everything you see in the photos we can restore, these are jobs we have done

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    I took a chance. I was pressed for time and impressed with Scott, who came out to give me an…read moreestimate, so signed on to have Rose Restoration repair our kitchen countertops without speaking to other contractors. Wow! Not only did the technician do a gorgeous job repairing our marble but he cleaned and polished it so it looks better than new. The technician was also very thoughtful, such as taking off his shoes before he entered the house. I can't recommend Rose Restoration highly enough.

    ZERO Stars. If you…read morehave ​N​EVER called, engaged, ​h​ired, requested services,​ signed a work-order or contract and still want to be ABUSED, HARASSED and EXTORTED by a company - Rose Restoration should be your first stop! I hired a commercial general contractor (GC) and my fixed-bid contract was ONLY with the GC. The GC has freedom to hire any person to work on the project. Rose Restoration was subcontracted by my GC's vendor. Rose Restoration is claiming that the vendor that contracted them did not pay them even though we have paid 100% of what was owed to the vendor. They are claiming that there were change-orders that are pending. I asked them to present me the approved change-orders in Aug 2025 which they still haven't done. We do not pay any more than the contract states except if we receive a change order. The change order has to be approved before any work stated on the change order is performed. No change order was ever presented to us - I had not even heard of Rose Restoration till months after the project was delivered. After the project was delivered, we paid 100% of what was owed to the GC as that is our only legal touch-point. Rose Restoration has been haranguing me - who they have never met or engaged - instead of taking it up with the vendor who contracted them. Even though I did not know them and had no legal obligation to them, I tried to help them out by facilitating this issue with the GC and the vendor. If the basis ​for the dispute has been the change orders, why can't they present it even after 6 months? Just leads me to believe that this is just an attempt to EXTORT. Avoid this business like the plague - if this is how they treat people with whom they do not have a work-order or contract, I can only imagine how they treat their direct customers.

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    From the owner: Classic Home Advisors is a premier full home remodeler Frederick, MD, specializing in transforming…read moreliving spaces into something homeowners can cherish for years. Whether you're looking to convert your basement or attic into an attractive and functional new area of your home, or you're dreaming of a custom-designed deck that becomes the envy of your neighborhood, our experienced team has the skills and vision to bring your ideas to life. Our commitment to excellence extends from the initial design stage to the final touches of construction, ensuring each project reflects our high standards and your style. In Frederick, MD, we are recognized for our meticulous attention to detail and dedication to customer satisfaction. With Classic Home Advisors managing your project, rest assured that you'll receive professional guidance every step as we work diligently to make your home remodeling dreams a reality.

    Pombox Flooring Experts - flooring - Updated September 2026

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