Sigh... John really wanted to put me in Polycarbonate lenses. I have a strong prescription, (he should have noticed), so I informed him I needed high-index lenses. He wrote up the paperwork for high-index. Never once asked about 1.67 vs 1.74 and the chromatic issues caused with my astigmatism. No, he just charged me extra for "high index" lenses, then ordered me some polycarbonate bottlecaps. This really is fraud, but I'm too busy to deal with it. My old glasses are still fine and the prescription didn't change. read more

Love this place! I called in with no advanced notice asking if I could be seen, and they accommodated me. Awesome. I got a very thorough eye exam. Everything was carefully and clearly explained to me. The prices were very reasonable. They took my insurance (EyeMed). They have a lovely interior. It is extremely clean, modern, and comfortable. I liked the receptionist and the doctor I interacted with. Both were friendly and professional. I ordered some colored contacts and they got them for me in a day. They estimated up to a week to get them in, then beat that estimate by a lot. Nice. Their bathroom is very clean, well-kept, and smelled nice. That's always a good thing! Much appreciated. All-around very professional and friendly people here. I would definitely recommend them for all things related to eye exams, glasses, and contacts. read more

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I was able to quickly schedule an appointment with Dr. Odish. The appointment was prompt and I felt like the full exam was thorough. ***As a side note I had previously gone to a different optometrist but felt too rushed and didn't get the correct prescription and was not happy about that experience. The staff at Pomerado Scripps Optometry was even helpful in finding the perfect frame for me. John asked what type of frame I like (plastic or metal) and when I showed him a picture of a frame I previously had and loved, he said "oh I know". Pulled a few options for me. It completely beat my previous experience of going in circles trying on a bunch of frames and feeling confused. I'm excited for my glasses to come in!!! read more

UPDATE: There seems to be a lack of communication between the Receptionist and the doctor. From what Understand the doctor is great and takes care of you but dealing with Evelyn was a big headache! I do not know how this place is rated so highly. I sent my husband here to get his contacts prescription renewed and he came out with his old contacts and said they were going to order a sample as they didn't have any in stock. Almost a week later, we picked up a 3 month supply of contacts but no sample. I called and asked where his sample was and I was told it was going to take another 15 days to receive a sample! I don't understand how or why a optometrist would go ahead and have him order a 3 month supply of a new contact prescription without having him to try it on. I will update as I get any new information. Extremely disappointed here. I was hoping to bring my family here as he said they seemed to do a good job checking his eyes.. read more

I could launch into a long winded review that tries to ascribe credit to the few things that were right about my experience, but that would be an exercise in futility. Ok. Sorry. I want to be fair. Odish did give me an eye exam that, only because I myself am not an optometrist, have to believe was done accurately and by the book and was, very much and precisely so, the eye exam I had anticipated. Otherwise...... This place is a sales room: from the front of house where Odish's husband will try to scam you into a gratuitously costly pair of frames, to the exam room where Odish herself will try to tack on unneeded extras like eye drops and special lenses. They're pushy and manipulative and all they're looking out for is the quickest and easiest way to squeeze the most money they can out of you. Unethical and unprofessional charlatans. Avoid at all costs. read more

I just came back from my eye exam. This place is great. Covid safe and very clean. The doctor is in full protective gear and she is very knowledgeable and efficient. I would recommend them to anyone. Very good service and pleasant staff. read more

I'm always sceptical of changes and changing to a new optometrist was challenging for me...so I sent my husband first! He liked his experience here so much that he scheduled my appointment while he was there! With him accepting the risk of a night on the couch, I went to my appointment. Love my new optometrist! Not only were they thorough with the exam, I received so much care and attention when it came to selecting frames. The advice and recommendations were amazing. And they are a family business! I cant wait...which I agree is wierd....for my next appointment with Pomarado Scripps Eye Care! read more

Came to Pomerado Scripps Optometry and they were able to help me right then with courtesy. I was in and out quickly and the problem with my glasses solved. I do recommend this Optometrist for your eye needs and they even sell sunglasses. Thank you! German Trujillo read more

I typically like to support small, local businesses and was thrilled to find a well-regarded optometrist very near my home when I moved here a few years ago, but this establishment is terrible. I went in to get my eyes checked in mid-December 2019 and paid a few hundred dollars for an annual supply of contacts. Their prices are high, but again I think it's important to support local businesses. They promised that the contacts would arrive in a few days and that they would call me when they were available for pickup. They didn't call for a few weeks, but I figured that they must have been busy with the holidays and perhaps there were some shipping delays so I waited until late January to drop by their office to see if my contacts had arrived. They told me that they had forgotten to order them and that they would order them immediately and call me in a few days to pick them up. A few weeks later, I dropped by again and they again told me that they had forgotten to order the contacts. This time, they promised to order them immediately and call me that day to give me an estimated arrival date. They did not call, so I dropped by a week later and was again told that they had not ordered my contacts and again promised to call me later in the day with an estimated arrival date. They never did call, the pandemic lockdowns had started and they would not answer their phones. I consulted my company's HR team and they suggested that I file a claim for insurance fraud since insurance had paid for the contacts and they were not delivered. They told me to start a paper trail and email the optometrist notifying them that I would pursue a case of insurance fraud, so I did and they finally sent me contacts a week later. It took just under 4 months to receive my contacts after 4 visits to their office and numerous unanswered phone calls. Due to the pandemic, I decided to forego some things this year, including an eye exam, understanding that most businesses are operating at limited capacity and there are many people out there who need their eyes checked more than I do. I ordered contacts online this year for the first time and referred them to this business to verify my prescription, but they rejected it and said that I needed to get another eye exam. Is this really how they're treating people in a pandemic? Instead of helping people isolate at home and approving a prescription that's barely a year old, they're going to hassle me about coming into their office? It was near the end of the year, I didn't have time to schedule an appointment with them, and since they rejected the prescription, my order for contacts was cancelled and my benefits expired. Now I'll have to pay a few hundred dollars out of pocket for my contacts because this business decided to reject my prescription because they couldn't squeeze a few bucks out of me for an exam in the middle of a pandemic. read more

The great place for teens. Dr. Amaal Odish came recommended from a few moms in my neighborhood. She is very kind, compassionate and patient with teens who have trouble getting in contact lenses. My daughter came in traumatized from another office that pressured her to get in the contact lenses in 30 minutes. Dr. Amaal gave her extra time and so much encouragement - she finally got them in. Dr. Amaal Odish has a spacious office. Staff was knowledgeable with insurance. You can check out on www.pomeradoeyecare.com. Frame selection is not the best and the wait for glasses can be 3-4 weeks. They have closed a few times unannounced, I would always call first. read more

Pomerado Scripps Optometry & Eye Care - Dr. Amaal Odish with my daughter - Eyewear & Opticians Near Me - Poway, California

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I have been to Pomerado Scripps Optometry for a few years now and have always found it to be an exceptional experience. From Dr. Odish's thorough eye exams to the assistance provided with selecting from a wide variety frames. I've always felt I was in good hands and never felt rushed. Highly recommend a visit, and you'll see the difference. read more

I had my eyes checked here as well as my 3 year olds and had a very positive experience! Dr. Odish was very kind, personable, & knowledgeable. She was great with my son and patient with him when he got a little squirmy as 3 year olds do. I had to order some new reading glasses for myself and liked that they had a large variety to choose from of all price ranges. The office is very clean and organized and the rest of the staff seemed very friendly as well. Would definitely recommend this office to anyone! read more

Pomerado Scripps Optometry & Eye Care - Eyewear & Opticians Near Me - Poway, California

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Best optometrist. Very thorough, takes her time, excellent bedside manners and amazing selection of frames; highly recommended

Dr. Odish treated me and my pregnant wife over the summer and we had a great experience. Her and the rest of the staff at her office (her family) are very professional but at the same time able to ensure you feel safe and comfortable. John is very knowledgeable about the options and best ways to use the insurance benefits. Thank you for being honest and taking care of us :) read more

After not having had an eye exam for a few years, I needed to get new glasses, so I found this business through my insurance, called and got an appointment for the next day. It was super easy to book. The doctor was very thorough in her exam and explained everything which I really appreciated. Afterwards, they helped me pick out new frames and were very helpful during this process as well. I ended up getting two different frames and less than a week later I am already wearing the first pair of glasses. I will definitely be doing my yearly visits here and telling friends. read more

Very friendly staff, beautiful office space- highly recommend for all your optometry needs. Will be back!

Local, professional, customer service and outstanding bedside manners! When you walk in the door, look for John! He'll take care of you. Also checkout the inventory of their frames. read more

My name is Jin and i am using my husband's account to give Dr. Odish the review. I have been going to Dr. Odish a few years and each time we had a great experience. I came in last month and took my eye exam and john ordered my glasses. According to our plan i will come in the office picking them up once my glasses arrive. Then a few days after my eye exam, i made an emergency decision to move out of california. I told john my friend will pick it up and mail the glasses to me. When the glasses came, john actually went to post office himself and mailed it to my new house, along with a pretty case, wipes, my prescription in a nice little package. I think he is so nice mailing it by himself for a customer who already left. During this corona era, lots of people even are doing grocery shopping online and avoiding going to stores. He really could have asked my friend to pick it up and that could have saved him extra work and be less risky too. John's customer service is exceptional. I definitely would recommend Dr. Odish to anybody seeing a good eye doctor read more

Did our eye exam for the 4 of us and got 8 pairs of glasses. All good service. Doctor was very nice.

this place is absolutely terrible. my appointment went well no problems everyone was nice but ive been waiting on my glasses for over a month now and everytime I call them to check on the status of them they NEVER answer the phone I've called like 10 times and they probably only answered like 3 times out of the 10. totally not professional at all. read more

I've gotten all of my previous eyeglasses from LensCrafters or Costco. I will not be returning to either of those places. This prescription is far better than I have had before and the customer service was fantastic. Dr. Odish was very easy to work with and John was very helpful and knowledgeable helping find the right frame. There was a problem with my original sunglass frames when they came in and he got them replaced with no hassle. We also returned for both eyeglasses and sunglasses for my wife and we are both very happy. read more

Pomerado Scripps Optometry & Eye Care - All smiles with our new sunglasses - Eyewear & Opticians Near Me - Poway, California

Dr. Odish was very professional and friendly during my exam. John was very patient with helping me pick the perfect frame for my glasses. They're shop was very clean and neat and they have a large selection of frames. read more

I heard great things about this Optometrist from a coworker. My glasses needed a tune ups and they did the work free of charge, nice guy. Next time I need glasses I'll definitely start here vs lens crafters. Thanks for your help! read more

I cannot say enough about the excellent service both my mother and I have received from Dr. Odish and her staff. The care and patience shown to my 92 year-old mother, explaining in detail to her the results of her exam and the best choices for her particular needs, was not only touching but also something far beyond what I've seen in any of her other health appointments. I, too, experienced the same care during my exam and eyeglass fitting. The attention to detail, the professionalism, and the knowledge of Dr. Odish was incredible. I highly recommend Dr. Odish and her staff for your eye care needs. I am grateful to her -- and to John, the wonderful manager -- for everything. I am now a patient -- and fan -- for life! read more

My mom & I have been coming to this doctor for years! Her & her staff are truly so amazing! They will go above & beyond for you. Highly recommend read more

I found doctor Odish professional and accommodating but unfortunately i had many issues after ordering my glasses. there was one headache after another and one of my glasses after couple of weeks of use has to be replaced because one of the lenses keep pupping out and i am just too tired of dealing with this operation and am going to cut mylosses and go elsewhere to order another glasses, although I am out of insurance credit... I give 2 stars just because the doctor is adequate and I had no issues with her. I read more

I liked that this office was quick to schedule and get to get my glasses was very quickly. The eye doctor had good advice about supplements, etc. VSP insurance. read more

Just wanted to take a moment to thank everyone for going above and beyond to help me with my eyeglasses. I recently had cancer surgery and my eyeglasses I had had just picked up were too large and kept falling off. As soon as I was able I took them back and requested smaller frames. They took care of everything in just a week and I have my new, better fitting glasses. Special shout out to John, who cane in on his vacation to make sure this got handled right away! read more

Just passing through town and had bent my glasses frame. Stopped by and asked if I could get them repaired. They were friendly and helped me out. Also I was not charged for the repair. read more

POOR CUSTOMER SERVICE!!! I went in for an annual eye exam, and all they wanted to do was fit me for glasses. I don't need glasses!!! I see fine/better without them. They practically forced me to buy glasses. When I did pick out a pair, they didn't end up working, and they wouldn't give me a refund, nor let me exchange them for another pair. They didn't tell me this beforehand, either. When I went in to pick up my glasses, the man there had the worst customer service I'd ever seen. He waited a long time, then said he didn't have my glasses. Then he found them. He was very rude to me. When the glasses wouldn't work out, he said "Well why did you come in here in the first place?" He ridiculed me for going in for an annual eye exam. STAY AWAY FROM THIS PLACE!!! read more

Walked in to find new frames the Dr. was so helpful and sweet assisting me with finding new frames, I feel like I've found the best optometrist office In town. Highly recommend anyone to come here if your looking for new glasses. read more

Dr. Odish provided an excellent exam, however, the lenses recommended were premium and the cost was exorbitant. No other alternative was recommended. I recommend getting prescription and shopping around for lenses and frames. read more

Been going to dr.odish for 10 years amazing. Highly recommend. Always on time and affordable . Thank you

Hands down, the BEST optometrist I have ever seen. The whole family has seen Dr.Odish. She helped my husband get the best prescription he has ever had. My Appointment was thorough, but did not take forever. She also checked the health of my 4 year olds eye, he was so happy the entire time. My reading glasses are perfect for me, and I even got a pair of sunglasses that will actually protect my eyes. Great experience, will be coming back for years to come. read more

I was impressed with their customer service. I was going out of town and wanted my new glasses before I left. They put them on rush and did everything they could to get them to me before my trip. Everyone in the office was so nice and helpful! Great selection of frames. read more

Dr. Odish was amazing!! Very friendly, thorough, prompt and knows all about eyes and loves to support the local community!! And John was fantastic and very helpful ensuring I get the glasses that not only feel the best, look the best and will be best for my lifestyle and needs. I will be using them for all of my eye care needs. read more

My worst experience at an optometrist. They called to change the appointment from 11 am to 9 am and when i showed up at 9 am they were not there until 930 am with Starbucks in hand. The optometrist dilated my eyes and i asked if i would be okay to drive after, she asked "how far away do you live?" And when i told her around 5-10 minutes she said i would be fine. After my eyes were dilated, the receptionists insisted on me signing lots of paperwork which I was unable to after having my eyes dilated. I do not have vision insurance and tried to tell them that i was paying out of pocket but they still insisted on trying to find my health insurance. Once I got to my car with my new prescription (eyes dilated and all) the receptionist chased down my car saying he gave me the wrong persons prescription! I could not see to verify my name on the prescription and should not have been advised to drive home!!! Overall very unimpressed and unhappy with my experience here and definitely WILL NOT BE BACK!!! read more

I came in for a glasses and contact exam the other day. This place is amazing!!! Everything from the exam to trying on glasses was very comfortable. They sanitized everything between clients which was much appreciated. They had such amazing customer service and helped with making sure I got the right glasses for my face. There are a lot of options for eyewear (including nice ass sunglasses) and it can be overwhelming. They helped me go through as many glasses as I needed to be comfortable. This place is way better than those big name optometrists who leave you to your own to pick things out half blind and dilated. 13/10 recommend. read more

Dr oldish is a great listener and was able to diagnose my condition very quickly. She was thorough and explained why my condition occurred and what to do to help prevent the condition from recurring. She took the extra time to address all my concerns. She really cares about her patients and their "eye" health. I strongly recommend Pomerado Scripps optometry for all your eye care needs. read more

Beautiful and clean office with excellent patient care. Dr. Odish is an amazing doctor and will take her time making sure the patient gets everything they need. She is also very friendly and always has the latest trends in optical and sunglasses frames for reasonable and affordable prices! I would definitely recommend this office and doctor to my friends and family. read more