Came here for a birthday celebration with around 15 people - we approached several other places first to see if they can accommodate our large party, but Ponthir House Inn was the only location that was happy to take us.
~ Atmosphere:
There's a nice atmosphere in this pub. It's basic, but kept clean with a lovely little outside area with benches that would've been great if the weather was a bit more in our favour.
~ Customer Service:
The primary reason for my 4 star review - the customer service was great. I understand that it would probably be stressful to accommodate for 15 people, but the waitresses did a fantastic job. We had to send in our order to the kitchen before the event, but when we arrived the food all came out timely so they obviously prepared! Even with such a huge task, none of our orders were missing or late - everything came out timely. We even decided to order dessert on the spot and coffees. I can't rate the organisation and efficiency of this place enough!
~ Food:
The food was tasty at fair prices. I had the Lamb Shank which came with steamed veggies, bubble and squeak, and gravy on the side. The shank was beautifully cooked and gravy very flavourful and rich. If you order a dessert, you also receive a free coffee.
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Decent prices, good food, and very accommodating customer service. Can't ask for more when planning a birthday dinner! read more