My dog and I love coming in to pick up her food. She is a picky eater and we've been through many…read moredifferent kinds of kibble. Even if what I'm looking for isn't currently in stock, the staff always tracks it down for me. James in particular is patient, and knowledgeable. He truly loves animals, and has always remembered my dog's name right from the very first time we came in. He always has special treats and samples for us every time we visit. I really like global pet foods as a chain as well, excellent customer service. I've never had a bad experience at any of their locations.

This is my favourite store to buy pet supplies. The staff are friendly and knowledgeable, and more…read moreoften than not (every time, if memory serves!) James gives me samples of foods and treats to try with my dogs. The dogs, of course, love going there! There is a wide array of healthy food there, grainfree, etc. and because the staff know so much about their products, you don't have to read every label in order to figure out which foods are grainfree. I highly recommend this store.

Dr. Brar and his team are compassionate, caring veterinary professionals. He is a kind, gentle…read moreman with our dogs and has always given the best advice when we have telephoned or visited his office. I highly recommend this veterinary clinic.

this veterinary is gouging on his food prices for the animals. I have recently needed to have…read morespecial food for my pet for the last two months and in that two months the price has gone up twice. They proceeded to tell me how they don't use the food very often so they're not allowed to order very much so that again tells me I'm the only one buying yet and yet they raised it twice. This vet is money hungry and needs to be regulated.

This Pet Valu is located in a shopping complex and has all kinds of pet related items available…read more It's stuck is not as wide in variety as the pet smart across the street. The people behind the counter know what's where in the store and are really helpful.

Amazing customer service both through their head office and the Newmarket location. Couldn't be…read morehappier. Thank you.

My Golden Doodle, Molly, goes in for grooming fearful and shaking, and walks out looking amazing…read moreAND calm and confident. I swear she is smiling :) I know I am. A special thanks to Adriana who has taken excellent care of Molly on many occasions now, including after one unexpected and very smelly mishap in a field -- for which we were especially grateful. I highly recommend her. Adriana is kind, caring, and an excellent groomer! As an extra bonus, prices are very reasonable.

We were taking a stroll on Yonge Street, and decided to stop by Pet Valu to see if there were any…read moredogs up for adoption. We were greeted by the store cat, Nugget. She is the friendliest cat EVER! Even when you are playing with her, the paws never scratch you, and they are super soft :D Don't be surprised if you see food packaging got nibbled on... Nugget's behind it lol. We also met Benson aka BenBen, who was up for adoption. This cat has been in the store since early June 2022. He has a grumpy face but loves belly and chin rubs! Hope he gets adopted soon :) The store is very bright and clean, the aisles are stocked, and staff are very friendly and welcoming here. Pet-friendly, you can certainly bring your pets in and roam around the store!

I must share my experience with this company. As a pet mom I was nervous to let a stranger come…read morehandle and walk my dogs same way your nervous to take your child to a new babysitter for the first time. I had to settle and give it a try as my schedule is all over the place and I was falling behind on my fur babies walks. Shannon showed up and in an instant I was so comfortable with letting them go with her. she was so friendly and personable I felt like I knew her as friend. Communication was great. Dogs loved her right off the bat. she comes twice a week punctually and my dogs anxiously await her visit. prices are very reasonable and affordable. I am very pleased with the service she provides and would definitely recommend to anyone that just needs that little extra hand getting their fur babies weekly walks in. I'm in the Shelburne area. Great Jobs Shannon we will see you soon. Scarlet and Bruiser can't wait.

Came across CaptinK9 and had the opportunity to meet the man behind the operation - Kevin. Kevin is…read morea professional individual who gives great care to dogs big and small. He is a pet training couch of 20+ years and is very knowledgeable in his field. At CaptainK9, they offer a variety of raw goods for your pet such as snacks and meals. I signed my husky up for a 5 days boarding with CaptainK9 and the care Kevin put in for my dog made me feel at ease to know that my dog is in the hands of a trained professional with keen eyes, and a big field for him to roam around and have play time interactions with other dogs. Kevin even sent me a video clip of my dog interacting with other boarding dogs. I could have signed my dog up at a big brand pet hotel where he would have been walked daily in the parking lot, and had interacting play time indoors with other dogs, but I'm glad I made the choice of going with CaptainK9, so my dog gets to have playtime outside and enjoy the great outdoors with trusted supervision. I mentioned to Kevin that I've been wanting to switch my husky over to raw food, so he provided raw food to my dog during his boarding period and I am happy to know that he wolfed it all down very quickly. Needless to say, I picked him up today with bags of raw goods for my husky to enjoy at home. Couple key points I'd like to mention: 1. It's my first time EVER doing dog boarding and Kevin made sure he was present for my dog's drop off and pick up time to go through the details with me so I feel at ease. 2. From Kevin's description during my dog's stay, I know he gave great attention to my dog and it's nice to know I can leave my dog in trusted hands. 3. When I picked up some raw food from their store, Kevin knows it's my first ever trying out raw food for my dog so he quickly explained certain mixtures my dog can have to better his digestive system.

Adorable boutique with lots of goods for your fur babies, tending to more of the smaller size pets…read more We have a husky, bichon, poodle, Westie and 3 Bengal cats in our family but I only come here for my Bengal cats as the rest of our family pets are medium to larger size fur babies and most of the things in this boutique isn't accustomed to them. Regardless, I am happy to come here for all of my cats' daily needs from litter boxes, litter, to snacks and sometimes canned goods. The staff members are nice and it's always nice to come instore to brows here and there just to indulge in all the cute things

Adorable boutique pet store that specializes in Japanese and Korean dog/cat products. They offer…read moresuper cute pet beds, toys, treats, clothes, and more that are all imported from Korea or Japan. I was baited to come in here because I was surprised to see a cat in a store on Yonge St. I peered inside and decided to take a peek (while also discreetly petting the kitty inside). It's quite spacious on the inside and very clean. The kitten ended up being the owner's 9 month old British shorthair that was wandering around the store. It was interacting with everything on display, which is pretty much really good advertising for any pet store. I ended up getting a shark toy on a whim - apparently it had a smell that cats were attracted to and the sounds generated from the texture is one that they adore. I saw that the cat walking around also really loved it, so I decided to buy one for my friend's cat. She also gave me a free sample of Japanese cat treats. This was seriously an amazing store. My friend reported back that her cat loves the new shark toy. When she got back home, her cat, Nyla, snatched it out of the bag it was in and began playing with it. Love this pet shop and hope it's here to stay. :) Overall, a great place to get a present for a pet owner!

Rating vets are really tricky! I will navigate objective and…read moresubjective but just like ice cream not everyone enjoys pistachio flavour. Cleanliness of centre: 5* Parking of plaza: 5* Receptionist(many): 5* all very friendly and caring, all also young which is interesting Receptionist Cat Kenzie: 5*, she is so cute and fat from me giving her too many treats Communication: 4*, they will call and prefer to speak directly to you. So unless requested, they do not email results. But ask them anything and they will double check for you. Medical opinion: tbd I like Dr Susan in the sense she gets large dogs as she is a german shepherd owner herself. Most medical professionals lack or are not the best at bedside manners, as they lean more to the evidence based information side...that's why the friendly assistants/receptionist make up that end. She's thorough in interview intake, physical assessment and suggestions of objective testing ie)blood work or xray, but helps inform why you really need it now or what can wait. Her job is to communicate what she thinks is happening to her furry patient and makes sure the owner understands. Unfortunately most owners, myself included, see the costs of understanding first and get distracted quickly after. I do find she is not pushy but knowledgeable and passionate. Our previous vet retired early and was not as up to date as Dr Susan is on pain meds. She is able to examine her blood work and tell me why the red flags seen on the test are red herrings, and may mean something else the other vet missed. We tried a new med that my dog hated and she was ok to adjust another one to compensate. Senior dog health is the most complicated and expensive phase of the animal's life. This is where you need a knowledgeable professional that you can feel comfortable to work with. My dog is 12 years old but even in her lifetime the suggestions on dog tramadol and ssri have changed, which my previous vet missed and Dr Susan knew well. I won't say she is a good fit for every pet owner but she sure knows her facts and enjoys continuing learning in her medical field. This should be a really important consideration.

To keep it short, there's 3 problems…read more 1. She's quite rude to her staff. I know her staff aren't the brightest but she's disrespectfully rude to them. 2. 2 and 3 are related. Perhaps she's been better 10 years ago, but now, she's very driven by money. She will try to sell you hard on stuff you don't need, or processes. In the process, she'll try to sell you things in good or bad ways, like scaring you, threatening you or guilt you into buying into doing extra. She might even do "extra" for you because that's what "most" people do or that's how it's usually done. 3. She's not that good (anymore). Related to above, how can anyone prioritize the health of your pet if they prioritize money first? Let's say your pet has _____ disease and it's pretty urgent. But she needs to prioritize money first, so she'll ask you to do many tests, and that may waste valuable time. Or if a medication she prescribed has certain side effects, when you report back to her how your pet feels and experiences some of those side effects, she'll tell you "I don't like it". Your pet shouldn't be like that. If you tell her that could be the side effects, she will be like you don't know that until we test it. Anyways, I've heard other vets are super greedy as well. But this is another one, I'll suggest a pass just to save on some $$. If you don't mind, I would still suggest you not to. It's encouraging bad behaviour.