What an amazing experience with Mark from Lyons!…read more 5+ stars for service, quality, and value. My husband asked several plumbers for quotes, and Mark was the first to reply, right away. He gave us a fair estimate based on the problem description and scheduled a visit immediately. True to his word, he quoted the exact cost when he arrived. During his first visit, Mark was thorough, answered every question, and explained everything clearly. He fixed half the issue on the spot and returned the next day to finish the job. Because the old valve was badly installed and the surrounding "box" cracked when it was removed, Mark went above and beyond. He replaced the whole box and the new valves, a service that would normally cost an extra$200, but he didn't charge us a cent for it. He tested everything before leaving, and when I mentioned our weak‑pressure shower, he instantly diagnosed the cause, explained what caused it, and showed me the issue, and fixed it at no additional cost. I also asked about the slow draining sink, and Mark handed me a tool to remove the debris and showed me how to access the clog. Again, this was free of charge. Mark assured us that Lyons' labor and parts come with a one‑year warranty and that the components used are built to last. In today's world, it's hard to trust someone you don't know, but Mark made us feel completely comfortable and at ease. We're thrilled with the service and will gladly refer Mark and Lyons to anyone needing plumbing or drainage help! We will no longer be looking for another plumber again.

Honest and selfless with their advise. Price was top going but I was very pleased with their…read morecommunications.

I'm very pleased with the service that Saul provided and would definitely use Tim Whistler Plumbing…read more& Gas Fitting in the future. There was an initial mixup about the appointment time, but that was soon sorted, and Saul contacted me prior to his arrival and arrived on time. Quickly getting to work, he identified the problem with our gas insert. He was able to fix the immediate problem to return it to working order and then explained what was happening and why. He also provided what next steps would be for a more permanent solution. It was a very professional, friendly service call.

They are professional, punctual, knowledgeable and do good quality work. I very much respect the…read moretechnician, but the problem appears to lie with the company's practices and fees. The main problem and downside is that they are very expensive and overcharge. Despite the Yelp page saying that the company provides a "free estimate", I was quoted $49 for the technician to travel. In addition, if I had not chosen to go ahead with the repair, the company would have charged me an additional $150 diagnostic fee. Essentially, despite the yelp profile stating a "free estimate", it will cost you closer to $200 to get a quote. I see this as false advertisement. In addition, when the technician concluded that the problem was the capacitor, I received a final quote of $600. When I googled the price of the same capacitor online, the price range was in between 75$ - 150$. Essentially, they are charging a premium of at least $450 per replacement for a single part (capacitor). Despite their professionalism and quality work, I do not recommend this company for the reasons stated above. If price is not a concern for you, and you would rather pay twice the market value for a job then you should definitely choose them. EDIT: I actually googled the price of a capacitor and offered to buy my own. I was told that by the technician that if I purchased my own capacitor that the company would not install it. In conclusion, they did not address any of my concerns. Unfortunately, after reading the other bad reviews, there seems to be a consistent pattern of discrepancies between what they tell customers and what they instruct technicians to say on site. Making an honest living is so much more rewarding than making it dishonest living.

I think they did a good job. Explained what they were doing before & after. Pleasant demeanors…read more Cleaned up after themselves & asked if I had any questions. Would recommend them. Thank you

We had an outstanding experience with Douglas and Sons, and would definitely use them again. We…read morecalled HomeServe because our kitchen drain was backed-up. Douglas and Sons was prompt in reaching out to us to make an appointment. They assessed the blockage and cleared the drain, which was covered by HomeServe. They also noted that the drain was installed incorrectly, and would continue to give us problems. Douglas and Sons explained it in a way that made sense, and provided a reasonable quote to replace the pipes. Fred, Ryan, Max and Shawn were prompt, polite, thorough, and professional. They are experienced plumbers that know their business.

They were very responsive, the service was excellent and fairly priced. They came to correct a bad…read moreinstallation of an expansion tank. However, as it turned out my water heater type didn't need an expansion tank, but a pressure relief valve. The tech explained the problem very clearly, installed a pressure relief valve, and was even creative by installing a pressure gauge where the previous plumber incorrectly installed an expansion tank. Definitely plan to use them in the future.

I haven't used Drain Works yet but wanted to post a review because their customer service is top…read morenotch. I have a Canadian brand water heater that most plumbers aren't familiar with. He was the first person to respond to my request on Yelp and offered to come out and diagnose the issue but recommended that I call the manufacturer to see if it's still under warranty and find someone familiar with the brand. He spent several minutes talking with me and it felt like he was really trying to help me with the best possible solution--not just get my business. That's rare these days and if I ever do need to replace my system or get other work done, I will be calling them!

Great company and great people to deal with, they've done waste and waterline, serviced my water…read moreheater, and installed whole house water filter system. They answer the phone, show up on time, they are very polite and friendly. And, yes, the beat everyone else on pricing as well. When the ground sagged a bit after water/waste line dig, they came over and leveled that part of the front yard 8 month later. VB

I needed my water heater replaced. The crew came out fast and got us up and running again no…read moreproblem 10 out of 10 would highly recommend.

Toilet replacement in the master bathroom was quick and easy. EJ plumbing did a great job fitting…read moreus into their schedule and making sure we got great service at a very fair price.

Great service. Prompt, friendly and helpful. Jonathan installed our new faucet in kitchen…read moreseamlessly. He even ran to a local supply shop when I was missing an extension. Super nice, dude. From one dad to another, he's good people. I'd highly recommend him to anyone. Fair price. A great local family business that I'm happy to support.

Business owner was honest about the job and pricing. He also kept me updated on arrival timing…read more Would recommend.

Fast responses to my plumbing issue, fair assessment of the problems and pricing. I recommend!read more