Popat Stores is definitely worth a visit if you want to be treated as a thief, insulted, injured, experience or witness poor customer service. I shall elaborate, every customer on entering the store is followed around either physically by a member of staff or by the eyes of the owners family who stand on a platform behind the till observing each minute movement as though guarding the United States President. Insulted because either they recruit rude staff or they are trained to take there lead from the owners family, last time I walked in I didn't even notice a disgusting looking cracked bottle in the corner, I walked in and straight away a miserable dull looking employee said to me in a shrill voice "SANITIZER" I looked around and I can't recall exactly what she said now but I thought how rude. The reason I say injured is because the staff look really scared and are expected to work so hard and fast that if a customer is in the way they won't pause they just bang into you. No time for an apology either. Finally poor customer service, well all I will say is don't ever try and bring anything back that is faulty or you have changed your mind, its very much a case of buyer beware. Also don't ask about a product before buying it because back to point one that every customer is a shoplifter, so the attitude is come in, quickly spend money and leave. Having said all that the positive about the shop is they have some unusual books in Hindi language though at a massive mark up when you look at the rupees price at the back and if shopping in Ealing Road at the far end and it starts to rain, can kill some time. Though you are not allowed to touch books or magazines unless you are purchasing them of course. read more