Friday 16, 2026 9:30 0m Went to get food drive thru, girl mexican, was on her cell phone so long, she never made eye contact even when the food was givin to us..no words no look...and when we left she walked away on her personal phone.... Fire her.....but you probably have no options...... Ill call the manager also read more

I recently visited Popeyes and unfortunately, my experience was quite disappointing. The last time I ordered, I received some of the smallest chicken pieces which left me out on eating with the family. This time, things didn't improve much; I ordered a 16-piece meal but only received 12 pieces. It's frustrating when you expect a certain quality and quantity, especially considering the reputation Popeyes has. I hope they can work on their consistency because I'd love to enjoy their place of business without the hassle of missing items or tiny portions, especially when considering their prices. Tried to call but the number didn't go through. Just frustrating when you feel as though you must check each and every item before leaving but that's exactly what I would suggest. read more

I ordered ahead again, but this time, the story had a turn out to be good. I made a silly mistake and selected the wrong side. But guess what? They were super helpful and fixed it right away! They even managed to get me out before my actual pick-up time. Even though they were swamped with customers, they handled everything with grace. No one seemed grumpy while waiting, which made the employees super focused on getting ready and telling the cooks to prepare more food. read more

I keep forgetting not to go but it is SO convenient. They NEVER understand what my order is Today I ordered an original chicken sandwich and I drove away with a three piece chicken Not what I would ever have ordered So disappointing. Not worth driving back to complain and get it corrected. My dog will like it !!! read more

Really well cooked and nice flavour for each chicken piece. Overall rating a 10/10 really well

Worst Popeyes location ever!! Customer service is terrible & wait times are always long. Always out of something on their menu, never fails. Complete disappointment. In dire need of new management & staff. read more

Ordered a large combo 13.99 1/4 shrimp and 2 piece tender, have ordered this before. I'm a head kitchen manager of a high volume Resturant. Would have rather waited the extra 5 mins for the shrimp to cook but they gave me literally 2 small ass tenders and no where near a 1/4lb popcorn shrimp. What pissed me off is I hadn't eaten anything all day came home from work cleaned my place up and to open my food to see what it was really pissed me off. I would have rather waited to get all of my food but instead u let your staff serve me this..... do you all not watch your kitchen staff??? Idk why I keep coming back after all of the bad experiences maybe it's just because it's convenient for me... will try new Culver's across the street read more

Popeyes Louisiana Kitchen - No where near a LG 2 pc chicken and to the the right pdfn - Fast Food Near Me - Leander, Texas

Horrible service! The worker Zuya (?) took 10 minutes to get to me at the drive thru then told me that they didn't offer soda but when I pulled up to the window I saw lemonade and Hi-c. She continued to take a phone call while putting my order together while I waited there for another 10 minutes. I didn't even get a straw with my drink. I got home and discovered that i only got half of the mac and cheese i paid for. Not happy. read more

Popeyes Louisiana Kitchen - Fast Food Near Me - Leander, Texas

I loved the food and the staff was very nice I was enjoyed the cleanliness of the area and it had a nice atmosphere with an quiet environment to enjoy with friends. read more

I ordered the 16pc box meal with a large coleslaw. I got the food home and there was no coleslaw. I tried to call and the number is unavailable. I paid to much to feed my family. read more

I go here regularly (twice a week or so) for my kids. This place is so bad I refuse to ever go back until changes are made. What I am about to tell you are consistent problems that are never addressed. You will not make it through this drive thru without waiting at least 30 minutes to get to the window. And no, it's not because they are busy. A few nights ago I went there and there were 3 cars in front of me, 1 left because it took so long, so actually 2 cars. Each person was at the speaker waiting at least 10 minutes just for someone to take their order. This is not an exaggeration. 10 minutes! I ordered my food after waiting 30 minutes in line to get to the speaker and finally just decided to leave after waiting another fifteen minutes for the first car of the two cars in front of me to get their food. I drove 25 minutes to the Popeyes in Georgetown instead, as they are always fast and have the best service! I wish I could say this was a one time incident for this location but it literally happens every time. The young ladies who work the drive thru are the rudest and most incompetent people I have ever come across. They are always giggling and laughing with each other and on their phones and act incredibly rude if you ask them a question. When they had their five nights at Freddie's promotion my son wanted a cupcake and I was told at the speaker after about 5 minutes that they no longer sell them. This was literally a week into the promotion. I got to the windows and asked another girl why they no longer had them and she said they did still have them. I said the lady at the speaker said they didn't so she looks at her and asks her why she said that and she says that she couldn't find the button on the register to ring it up. This is the incompetence we are working with here. Every. Single. Time. They were so bad that at one point they were offering free chicken to customers going through the drive thru for a good review on google. They would literally hold up the drive thru line longer then it already was, instructing people how to get to their Google account and wait for them to give a good review and show them proof so they could get there free chicken. I could literally go on and on but my finger hurts from typing so just take my word for it and don't go until the owners change things. read more

Ordered 10 pieces, but only got 8 pieces instead. Looked in the bag for all items. Didn't know that I would have to count each piece to verify. No greeting or anything... just hand ya the bag . Ordered before coming to pick up and still had to wait. read more

We wanted a Sunday snack and went for wings because well why not. We ordered Honey Bbq and Lemon Pepper. The Honey BBQ had a little spice which I absolutely loved. The Lemon Pepper was actually the honey lemon pepper sauce. The employees offered to remake it with just lemon pepper but because the wait was already a little lengthy we opted to just keep our original order. The honey lemon pepper is more of a super sweet tangy sauce and I'm not sure if we are fans of it. The ambience was cool but understandable it's a fast food restaurant. read more

Popeyes Louisiana Kitchen - Honey BBQ Wings and Honey Lemon Pepper Wings - Fast Food Near Me - Leander, Texas

Perhaps the slowest fast food restaurant in the Leander/Cedar Park area. I ordered from my house, drove 10 minutes to the restaurant, and waited another 10 minutes at the restaurant for my order. They had not changed the tape in the mobile order printer, and it spit out about eight orders simultaneously after I arrived. read more

Never order from here, the food is always cold and delivery time, when I live less than a mile away, is the worse ever. They never get the order right. They make excuses for poor service. They lie about delivery times. read more

Popeyes Louisiana Kitchen - Door Dash plus Popeyes = dogshyt - Fast Food Near Me - Leander, Texas

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Horrible to no service. Chicken legs and thighs were tiny mostly bone. No smile or English from cashier. Had her kids blasting music at a table. Watched my chicken sandwich sit on the counter for about 10 minutes. read more

Only even rating it as high as a did because the food was really good, service is always bad and just like someone else said they don't even speak to you just take your money and hand you the drink, I wasn't even going to say anything about the service untill I saw the biggest cockroach known to mankind while I was eating. Wont come back untill health inspector approves again. read more

This Popeyes never fails to disappoint me. Without fail every single time I order at this Popeyes it takes at LEAST 20 minutes for anyone to answer the speaker for you to order. I went through the drive through today to order my dinner and you guessed it, it took 20 minutes of waiting at the speaker for me to finally take the initiative to drive to the window and order. When I got to the window I was met with two ladies standing around doing nothing! When I expressed I was there to order after 20 minutes of waiting I was met with attitude and an eye roll. One of the ladies took my order and handed me my food with not one word to me yet another eye roll and walked away. As someone who has worked in retail myself I almost always give the benefit of the doubt but this happening every single time is a bit absurd. Don't go to this location unless you've got your whole day and a positive attitude. read more

Waited in line for 15 minutes just to be told they were out of tenders at 9:00pm. This location has steadily gone downhill and this visit lived up to the low expectations, again...how does a restaurant run out of a main component of their menu at 9pm... read more

Placed my order at the drive through and forgot to order one of the meals. I asked at the window if they could add it to our order and they were very helpful at taking care of us. Great service! read more

Not one person takes pride in this establishment. The place was disgusting and filthy. Tables were sticky and had food trash left on them. The ground had smashed food and crumbs all over. I had to ask for napkins to clean my own table before sitting down. Windows had soda on the glass. With how the seating area was left for the paying customers, i can only image what the kitchen looks like. Steer clear of this gross establishment read more

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Employee running the Drive through on 6 Sept at 3:00 pm was terrible and a poor representation of any company. It was a hispanic female with dark hair and she did not acknowledge me once when I arrived at the window, made payment, and received my order.......not a word. What a terrible employee. Highly recommend management puts the employee on a performance improvement plan or outright fire her. Additionally, there is no phone number (including on popeyes.com) to contact this location as I tried to offer direct feedback to the manager on duty, read more

Service was horrible. Staff and on duty manager could not communicate effectively or well. Food is subpar. Will not come here intentionally again. They even charge extra for the good sauces. read more

awwsome Service people kind and Fresh food 10/10 kind people and service nice people kind read more

Stopped in for an eight piece chicken only to go. The cashier said they had a ten piece special for twenty bucks including tax. I said yes please. Got ten spicy pieces. When I got home it had two breast, seven thighs, and one leg. I'm not complaining !!! It was hot, fresh, and delicious. The staff was friendly and the store was clean. read more

Popeyes Louisiana Kitchen - Spicy Fried Chicken .. Your mouth is watering :-) - Fast Food Near Me - Leander, Texas

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Leander, TX location 1st - No one is wearing beard nets. Two men with beards but without beard nets in the kitchen servicing your food. 2nd - If they touch your purchased bread items (example: Chicken sandwich) they place it into a machine that preps the bread for serving. They are touching it without gloves. Bare hands. 3rd - You only get enough English to purchase an order. Any other issue or concern the whole kitchen will look at you with the "dear in the headlights" look and stare like they have zero sense and laugh at the customer with disgust. Would have given it a HALF a star if possible. Too many of the same nationality work at this location. No diversity. read more

TLDR: The one time I ordered, everything was great! So...YMMV but beware, maybe I hit them on a good day. Yikes! I didn't read the 8 prior reviews giving this place one star, so I might've avoided the place. However, all I know is that this place is only a couple months old (as of Winter 2020) and my experience was definitely counter to what everyone else is saying. I like Popeyes Chicken, and have been underwhelmed with its service and speed in the past. So it was with low expectations that I visited this new outlet at around noonish on a Monday. Due to the beer bug, there's no inside service but the drive-through is open. Three cars ahead of me, and the line moved reasonably fast. Payment was smooth and friendly. When I got home, the chicken was hot, crispy, and properly done. The biscuits are a classic baking-powder style southern, and the potatoes are fine. I'm a fan of these because instead of the usual gravy, they just use their gumbo as a topping. Delish! So...maybe I used up all of my good-chicken karma today, but I have to give top marks to this Popeye's. Yes, the price is a bit high but I was expecting it. If I return and get the one-star treatment, I'll be sure to let Yelp know. :-) This place scores a 5 out of 5 on the 'CTJ Scale', as noted below. 5 out of 5 stars: Come-to-Jesus good. Would be OK passing away after finishing a plate here. 4 out of 5 stars: Come-to-Mary good. Would be OK having a nosh here with Mother Mary. 3 out of 5 stars: Come-to-Joseph good. Would be OK having a beer here with Jesus' Dad. 2 out of 5 stars: Come-to-the-Apostles good. Meh. Wouldn't have my last supper here. 1 out of 5 stars: Come-to-Nobody good. I wouldn't have my penultimate supper here, either. read more

Popeyes Louisiana Kitchen - Popeye's excellent chicken sandwich! - Fast Food Near Me - Leander, Texas

Again an incorrect order. This time the 5 piece tenders were left out. You can't complain online since the number does not work. I will drive 20 minutes to complain to the manager. Every third order has been wrong. I will get my money back and find another place to get fried chicken. read more

AVOID! AVOID! AVOID! THEY WILL MESS UP YOUR ORDER EVERY TIME!! I've heard bad things about this location but unfortunately it's the only one around. My teen wanted and of course it got screwed up. I went thru the drive thru and ordered and was charged a chicken sandwich and came home with 2 chicken strips. try and call the location and of course it's a "can't leave a message " phone. WHAT TYPE OF BUSINESS HAS IT WHERE YOU CAN'T CONTACT THEM??!! DO NOT GO HERE!! read more

Absolutely horrendous outlet. I spent about 27 mins in the drive thru yesterday and the staff had no reasoning towards the delay. And more than one time this location had my order wrong but luckily not yesterday. Given an option im willing to drive a few extra miles than visit this location. read more

Ripping people off: I ordered a "popcorn shrimp basket", and this tiny box pictured was all that I got. This was $4.99, and inflation or not, this is not okay. Popeyes, please stop calling this a basket and charging people 5 bucks. Ridiculous. Also, I pulled up at the drive-thru window, the lady handed me a fried pie and said thank you bye. I handed it back once I realized that it was a fried pie. Which was touched by me. read more

Popeyes Louisiana Kitchen - Popcorn Shrimp "Basket" Really ?!? - Fast Food Near Me - Leander, Texas

The staff at this location stole my credit card information and tried to make almost $500 in purchases. The food amazing, but like, wtf. read more

food was okay. service was terrible, took 25 minutes for our order to come out, workers just in the back not paying any attention to customers in the front. the inside was pretty, but there was nonstop flute music that was very irritating. read more

Come on you folks with one star reviews! It's very simple really. You only have to adjust your standards and expectations when you visit this location. First, you have to admit, the number of screwed up orders borders on comical. Simply don't order anything at the drivethrough and don't order anything to be delivered. Just go to the counter and keep your fingers crossed that the person taking your order has English as their first language. Then, wait for it, inspect your order when it's ready 30 minutes later. Easy easy! Then, if Spanish is your first language, you can simply get them to fix it. If not, its important to gesture and point a lot to straighten out the error. Oh, and be sure to bring your own napkins if youre planning to eat there. The three people at the front that I asked for napkins tonight, just stared and then ignored me because, you guessed it, none of them spoke English. Simple solution for me actually. Ive purchased Rosetta Stone for a couple hundred bucks to learn how to ask for napkins. See, you just have to adapt and overcome to have a wonderfull dining experience at Popeyes in Leander. Their management will expect this from their otherwise spoiled and privileged customers. By the way, I ordered two large sides and received small ones instead but there was an extra piece of chicken so I win! Food was good but, oh Lordy! ​ read more

I liked when they handed me the chicken and then i ate it, very yummy chicken, i'm a big chicken guy please don't misconstrue? Chicken Chicken Chicken also big homies over here very nice what a giy read more

Good service really great food mac and cheese was great cheesy and tasty.the chicken sandwich was great

Maybe I'm just lucky when I come here. Like every time.... So not sure why so many bad reviews. Every time I've come the service has been so friendly. Everyone is busy working and packing orders. Our food has always been consistent and correct. Flavor is good, always hot and being served with a smile tops it off. Juan served us today. I couldn't help but notice how friendly he was to all the kids who kept running up to him asking for a ketchup packet or honey. He was busy ... but he'd smile and bend down to speak to them and give them their packets. That's customer service. Even for the little ones. read more

I love me some Popeyes and being away from home (Georgia) and visiting family in TEXAS, it's nice to have my favorite chicken. The chicken was great as always but I do wish the portions for the sides were bigger. Like most other establishments the portion sizes have gotten smaller and the prices a bit higher. I still think it's worth it not to have to cook. the cold slaw was fresh and the red beans and rice were tasty as well. The chicken is beautifully crispy on the outside and juicy tender on the inside and the flavor is wonderful as always. A mixed box of 10 piece chicken and two sides with an extra order of cold slaw and jalapeños came to $45.00. That was a special ( box of 10 pc with two sides for $27.). Guess I better start cooking at home more often. read more

Been in the drive thru for 24 minutes... still 3 cars to go before I can even order. I watched someone ahead of me sit at the microphone for 10 minutes with no one in front of them. read more

Ordered 2ea 2 piece chicken combos for lunch. Order was wrong and was over charged. Cashier did not speak or understand English very well.. This seems to be common at Popeyes. Last time here the soda machine was acting up and my soda was not good. read more