Unbelievabley BAD customer service at this Jersey Mikes! Someone I know went to this location while…read morewearing a safety shirt, and was made fun of by the staff for wearing a safety shirt! The staff made fun of him, made mocking homophobic remarks and slurs, and were laughing at him. When the manager was called, the manager also laughed at him, and when asked if they could provide a free sub to make up for this bad customer service, the manager said he couldn't do that . This is not acceptable treatment of your customers! He was the only person in the restaurant, was about to spend money, and yet this is how he was treated.. clearly Jersey Mikes has NO respect for the working class! I will let others know about this shameful, terrible experience and tell others to NOT come here!

Great service and the food was delicious. We will be coming back. Shout out to the guy slicing the…read moremeat. He was hilarious.

Staff were friendly and had the food ready quickly! Large dining area with lots of tables - it was…read morepacked at lunchtime! Order was correct, made fresh and delicious! Looked like the drive thru line was moving quickly. Bonus points for the restrooms being clean.

This Wendy's seems to have improved immensely!! This is my first time going here, but it was much…read morebetter than I thought with the reviews it has. The food was good and tasted fresh and the service was friendly :) I recommend the spicy chicken wraps. We don't have those in America!

My very first summer job was at a KFC outlet when I was 17 YO and my hourly pay was $2.25. Yes, I…read morecan't believe it as I slaved it out while a full time employee barked out commands to me; he made $2.65 per hour which gave him all the power. Today's meal choice was the 20 piece chicken meal bucket which includes 1 extra large fries for $40.99 (taxes extra). Service fulfilment was very quick and staff were courteous. The experience brought back so many positive thoughts from 40 years ago.

Today was the first time in about a year that I have been to KFC in Waterdown. Once again I was…read morevery disappointed and this time I will never return. We thought we would try the new chicken sandwich they were not good and the chicken was hard. I ordered a 2 piece WHITE meat combo and asked for gravy instead of salad. I got a 2 piece Dark meat and no gravy. Since I live all the way in Puslinch there is no way I was going back to Waterdown to take it back. So like I said I will never go back.

Chicken was really over cooked, no signs of signature kfc seasonings in batter - pretty much…read moretasteless. In a 10 piece bucket, not 1 breast! all of the pieces were weirdly cut and small. Gravy was lumpy, I dont Really want to know why. would not recommend. Also they often are closed by 6:30 not In line with thier posted hours

Burgers served lukewarm - this has to be a safety issue!…read more And staff need to work of courtesy, politeness, kindness!! Have been to the Waterdown location twice recently- and staff are dismissive, bordering on rude.

Nice place some of employees are so friendly and some talk shit behind the customers.read more

This location is amazing. They are always super nice, they rarely get orders wrong and on the…read moreslight chance they do they are very apologetic and they fix the issue right away!

Went there for a late night snack . Waited and waited and order never came . Went to sit at one o…read morehe tables thinking they would call me when it was ready . After 7 minute wait , I went to ask about my order . It had been sitting behind the counter all that time . I asked why I was not called . They just lied and said they did call me . Needless to say the food was cold and soggy .

The poutine I ordered was not good at all. Not only did the fries taste off-putting, but the cheese…read morewas gross as well. It has a squeaky and rubbery texture but does not melt. They were also stingy with the amount of gravy. Only giving 2 stars because service was relatively quick

So disgusting this is not what poutine is about. You truly don't have a love for food if you…read moreenjoyed a poutine from here.

Asked for hot and fresh angus burgers. The cashier didn't seem to know what we meant so we told him…read moreto tell the cook. We get old and sitting lukewarm burgers unlike the 5 minute hot and freshly cooked we asked for. Our dine in experience involved finding a clean table amongst overstuffed overflowing garbage containers. Must have been 15 employees behind the counter and no one taking care of dining areas. Go elsewhere

I took my disabled sister to this Swiss Chalet on January 28, 2020. Our food and service were good…read more- no complaints. However, when I had to go get some condiments, I got caught up in one of the chairs and ended up crashing to the floor. This was totally my fault but since it was quite noisy (I took out a couple of chairs and a table) and I ended up under the table, I couldn't believe that not one employee checked to see if I was okay. I got stares from every other customer (except for a very kind, little old lady who helped me get up)so there's no way they didn't hear it and there seemed to be at least 6 staff behind that counter. Again, not food or food service related, just a general lack of caring from staff.

YUMMMMMMMMMMM! Fried Chicken! The. Best. Fried. Chicken…read more Worth the trip to Waterdown! 100%! Juicy! Tender! Tasty! Amazing! Chicken still has the great fresh taste the next day... Fries are still great the next day too! 9pc for me!!! Also have wings, sandwiches, Ice cream and Bubble tea, coleslaw, Mac salad. Service Terrific as always! Worth. The. Trip! Check it out!

The chicken is amazing and super juicy! I Ordered the tenders, spring rolls, and mozzarella…read moresticks-everything was great! Definitely worth a try!