The store was clean and inviting. They have a wide variety of Alaska souvenirs and clothing. The…read moreemployees were friendly and helpful. Summer the cashier, was friendly and helpful. This is a great place for tourists.

Great selection…read more They are set up for service to cruise ship customers. They have a good selection of souvenirs to take or send home. Don't expect this to be a quick stop if you are a thorough browser.

I bought a pair of boots here at 50% off, but they were still $$$!!! I love them because the look…read moreis so unique, but honestly they do not feel like the best quality. The prices are about the same as a pair of UGGs but quality compared to UGG boots is subpar, like you can tell the boots wouldn't hold up in inclimate weather. The sole of the shoe is not even rubber, so I imagine they are going to wear down pretty quickly. I try not to wear them in the rain too, because they are not slip resistant. However, they will definitely keep your toes warm! Wish they had a more diverse online shop, apparently they only sell and ship their rugs online. I was looking into buying a matching purse for my boots in store, but didn't...now I'll have to wait til I go back to Alaska again!

A great gem amongst the tourist traps that are so typical at the cruise ship ports! You have to…read morewalk a little farther up the street, but less than 5 minutes. Right across from red dog saloon, which you should probably check out too. (along with deckhand Daves and the narrows bar. ) Awesome hand stitched rugs, housewares, belts, shoes... Cool place and good vibes while we were there. Everybody was friendly and didn't bug us, which was really a nice change.

Stopped in looking for a pair of sunglasses as mine broke. Found a selection of no more than 15…read moreall neon and color changing. Manager or whoever, said maybe I should be more secure in my masculinity because I was looking for glasses not a toy. When I asked him to repeat what he just said he said I guess you don't like pink.

Corey is an amazing salesmen in the company, made friends with him after meeting on the public bus…read moreto the glacier! I want to add that the color changing clothes are so cool! Thank you corey, talk soon! - Adam, laila, and Tom (konigsdam trip to alaska)

Went into store to look around and found an item we wanted to purchased. Imagine my surprise when…read moreback on the cruise ship and I look at the receipt I paid in cash with . They charge me a Misc. Charge of 3.95. Plus they charged me tax on the 3.95. DID NOT disclose upfront. CROOKS. I will never purchase from them again. Shop elsewhere.

Good variety of products and found some souvenirs for my daughter. Prices seemed fair.read more

A Hidden Gem in Downtown Juneau…read more If you're visiting Juneau and want to discover something beyond the typical tourist stops, make time for this local business downtown. It's the kind of place that feels like a well-kept local secret--and absolutely worth finding. The owners are genuinely honest, kind, and welcoming, and their prices are refreshingly fair. What really stood out to me was the quality. You're not looking at flimsy, mass-produced tourist trinkets here--you'll find quality items that feel thoughtfully chosen and worth bringing home. For visitors who want a souvenir with a little more character and substance, this is a place I'd strongly recommend. Supporting a small local business while finding something special makes the experience even better. Skip the ordinary tourist shops and seek out the local gem. Your wallet--and the business owners--will thank you. Juneau is better when travelers support the people who make this town special.

Absolutely ridiculous customer service. My daughter accidentally dropped a cheap plastic magnet and…read morea tiny piece brok off. The employees immediately demanded that we pay for it. I understand expecting customers to be respectful of merchandise, but accidents happen--especially in a tourist gift shop that welcomes families and children. I've traveled extensively and have never been treated this way over a low-cost souvenir item. What stood out wasn't the money, but the pettiness and complete lack of customer service. A business that values its customers would have handled the situation with a little grace and understanding. Instead, they chose to make us feel unwelcome and embarrassed over a piece of plastic worth very little. There are plenty of souvenir shops that appreciate their customers. I'd recommend spending your money elsewhere.

Don't let the negative reviews deter you. The shop owner is to the point. I asked to try on a…read moresweatshirt and he said I could try the ones that were on hangers. There was no fitting room but he has a mirror and chair close to the register. When purchasing a sweatshirt, he informed me that returns were not accepted. The shop owner is transparent and brisk. I thought the merchandise was higher quality and the designs were cuter compared to the other gift shops in Juneau. I like that the merchandise is individually wrapped. The store is worth checking out.

what a great store, their items are different then all the many others, discounts were good and…read moreregular prices fair..a gentleman works there by himself with no help and does a great job. just a mention of looking for something and he pulls it right up. I saw the negative reviews on customer service there and thought that's just crazy. I visited here on a whim two years ago and bought my wife a jacket. on this cruise I made a beeline for here with her and it was just as awesome.

Arriving from a cruise ship we wandered the streets looking for the perfect item. We try to shop…read morelocal, made items from places we visit. It's a way to actually bring back a piece of the culture. We found this shop in our wandering and it didn't disappoint. In the place where the locals shop, we went in and found this stunning piece. It was a driftwood, ceramic, and metal hanging art piece. It had culture pieces from the area and was something we would love to have in our home year round. The staff there are knowledgeable, informed of shipping and the pieces they carry. Explaining a lot of how they have the selection they do. Even though they were busy she made us feel like we were important and not rushed. She also multi tasked like a fiend and assisted others while we thought over whether or not to ship. We decided to ship and the staff checked on the price which was very reasonable considering the size and fragility of the piece. We paid and waited for the item when we got home. In my rush I did not ask key questions or remember the answer to the questions I asked at the store. I blame the drink package. Well I messaged the store and the manager/owner was also helpful beyond the time difference and my randomness. Even though it takes effort to get there when we come back to Alaska I hope to see this shop there and if it's not in the same location I'm okay calling an uber to get taken there. 15/10. Highly recommend. When we got the package home it was wrapped beyond well. It was wrapped with the care that this person liked their job and wanted to do it well. The person who wrapped this saw that we picked something that we loved and needed it safely delivered home. Shop local.

Small store with home decor, local artist work on art, jewelry and home items and Christmas items…read more Cool home decor in the beach theme like some gorgeous oyster shell serveware. I would have bought the set except I didn't want to lug it around the town then deal with stuffing it in my luggage on our cruise, and I'm too cheap to pay for shipping.

My Dad and I were on the hunt for a pair of XtraTufs and stopped at the sporting goods store in…read moreNugget Mall. While we were there, Heartside Books & Toys caught my eye because I can't pass up a bookstore. They had a great selection of books ranging from books about Alaska to cookbooks and of course a vast selection of fiction books. One thing they do not have is a section for large print books (my dad asked...). They have some items that would make for a good gift as well. Although this location is tucked away in the mall, be sure to stop by if you're in the area or have a desire to visit a true brick and motor bookstore... browsing bookshelves is one of my favorite things!

Nice selection of books, including Alaska history and kids books. Wandered in based on the window…read moredisplay and found several souvenirs and books for myself. Chatted with the owner behind the register. Great to see a brick and mortar bookstore doing well.