I knew from the first company I called that there were complications to replacing my very old gas…read morewater heater, so I called Texans Water Heaters for another opinion. Brandon immediately recommended switching to electric would be the most cost effective. He called an electrician he has worked with, who turned out to be very reasonable and someone I will use in the future for my electrical needs, and the day after that work completed, Brandon & William quickly capped the gas line and replaced with a new electric water heater. Brandon was correct electric was much more reasonable price, in my case, than replacing with another gas water heater. Very happy I called Texans Water Heaters and pleased with their services every step of the way.

Called Texans Water Heaters requesting a 50-gallon Bradford White water heater and scheduled the…read moreappointment for the next day. The installers called ahead before arriving, which I appreciated. My water heater is located in the garage with easy access, so draining my old 15-year-old tank and installing the new one took just about two hours. The team was professional and easy to work with. It's been about a month since the install, and everything is working flawlessly.

This was my experience with Kunze Plumbing. Mr. Kunze showed up on time, which was good. I had…read morehired him to fix the gas flow inadequacy to our fireplace, which was communicated to him before he took the job. Jackson Electric had tested the propane line into the fireplace and told me that the flow was inadequate, likely due to blockage. Kunze checked and said the flow was actually fine and worked on the fireplace insert instead. We could light it, but the flame was low. He spent a significant portion of the billed time on the phone with the manufacturer. The last hour that I was billed for was for another call, which was not made from my home, in which he made arrangements with the manufacturer to return the unit to be fixed or replaced. His total bill was $450. I had already paid Jackson Electric a couple hundred dollars, and the cost of the fireplace insert was less than $400. After I paid Kunze's bill, I purchased an electric fireplace insert for $250, and I am delighted with it. I do not know if Jackson Electric or Mr. Kunze was correct, but they gave me conflicting information, and after spending over $1,000 for a new propane fireplace insert, I had to spend another $250 to go electric and get a fully operational heater!

Bryan did an after hours rush trip to my beach house. I was with several of my friends and they…read moretried to flush a dead jellyfish down one of the toilets (don't ask me why). Of course, it got clogged and none of them knew how to unstop it. My plunger was dry-rotted, so it was no use. In comes Bryan, like a champ and gets us unclogged in no time. I hope we never have to call a plumber again, but if we do Bryan is our guy. Thanks for saving the weekend!

I ended up going with an old plumber I thought had retired. I had my toilets both fixed and am…read moregood to go.

When I called PlumbSmart they told me if I needed a technician today, it would cost $72, or if I'm…read morewilling to wait, they could schedule me for a free estimate. Thank you for the option to choose. The expert, Roger, that came by did an amazing job communicating what needed to be done and knew what steps to follow. When the second expert, Roger, came by, everything was quick, simple, and straightforward. I have yet to have everything completed yet, but so far it's been a great experience all things considered. Oh and I love that they send me a text of who I should be expecting and that they're on the way. Great touch. 10/10.

Exceptional Service from Joshua! Five stars all the way! We…read morerecently had our faucet replaced, and Joshua Mora was absolute pleasure to work with. From the moment he arrived, he was incredibly polite, respectful of our home, and highly professional. He took the time to explain what he was doing, completed the replacement quickly, and left the workspace spotless. It's rare to find such dedicated and courteous service these days. I highly recommend this company, and especially Joshua, for any plumbing needs!

Great job performed by great technician. Work was completed in a timely manner and the price of the…read morejob was very reasonable.

Ssssssso... more exciting appliance adventures! The ice…read moremaker had been acting out and finally died the Real Death. Jorge arrives as scheduled and does a replacement with a genuine part and all is good... except not. The ice maker tried to live but in the end refused to reliably work... call Jorge the Appliance Master and he arrives on time with tools and declares the unit d-e-a-d. THE IMPORTANT BIT - he got the replacement and returned as promised, against traffic none the less!, replacing the old unit quick and sharp. WHY? is that the important bit, Billy? because service after the sale, especially warranty service, is how you tell the good providers from the GREAT in any field. TAR & Jorge are Great ...more as it happens

Jorge fixed my oven! I was really grateful to have it back. It wasn't cheap, but I appreciated that…read moremost of the cost was the part and not the labor. The part took awhile longer to come in than expected, but that was not Jorge's fault: once he had the part, he came back ASAP to install it. I would absolutely recommend Jorge and would call him again if (ok WHEN) I have another appliance problem. Very professional, polite, and trustworthy. I'm grateful to have my old oven up and baking cookies again, rather than having to pay a few thousand for a new double oven to fit (along with all the problems of the "advanced electronics" in new appliances) Thanks, Jorge!

Prompt communication, competitive pricing, and very thorough inspections. Answered all my…read morequestions. Nice team!

Great service. Quick response. Will definitely call again when we need belp. Highly recommend this…read morecompany.

New Gen Plumbing provided exceptional 5-star service from start to finish. I booked my appointment…read moreonline, and the team was incredibly responsive, answering all my questions regarding an urgent valve change for a dishwasher replacement. Jesus and Juan were true professionals; they arrived right on time and provided a courtesy call beforehand. They clearly explained my options--comparing a full replacement versus maintaining my current setup--and even took the time to answer questions about my water heater. I highly recommend New Gen and will definitely be reaching out to them for my upcoming water heater replacement.

Finding very competent technical service providers that can diagnose and repair on the spot can be…read moredifficult to find. However, I've found New Gen Plumbing to be just that trusted company I needed. They are very responsive to calls and placed a very knowledgeable technician at my home with 24 hours. My water heater issues were quickly resolved with very reasonable prices. The technician offer valued information on prevention that could eliminate future failures. Thanks for being both reasonable and competent.