Every member, faculty and staff here is nice, except for one terrible staff, Jay. I used the…read moreprinter once, and he thought I was wasting ink (Although this rule is not written in the lease, agreement, contract, or posted notice) so kicked me out. my course certificate (which I spent $100 just to qualify for 3D printing) here became worthless. After I was kicked out, they refused to refund my membership fee and locker fee, but continued to charge me monthly rent and locker fees until I updated my credit card. And they refused to accept all of my emails, even though they were very important to me.

Tried to take a tour of this place with my husband and kids, only for the receptionist/front desk…read morelady tell us that there's no kids allowed inside. If that was the case, then why put this on your website in your FAQs?? My oldest is 13 so it should be ok for him to look around. Though with my youngest being 7 and will be supervised by me, she's still not able to get in as well? Either word your policy better or put it under the tours question that no kids aren't allowed. Wasted our time there.

I wish I were writing a review of the facilities, instructors, class quality, or my experience in a…read moreclass, maybe even showing a picture of my cool finished art... but I can't, because of failure after failure on the part of the management. I received a glass flameworking class as a surprise for Christmas, paid for, with the option for me to move it to a number of dates. I chose the March 8th date. It's been THREE MONTHS of multiple calls, voicemails, and emails per week to The Crucible. We have gotten ONE single response the entire time: something to the effect of "so sorry we dropped the ball - we'll get back to you," then.... nothing. None of our calls or emails or voicemails have been returned. The March class date has now passed, and not a single offer of a refund or a reschedule. We're doing a chargeback, which we really hate to do since it's so detrimental to the business, but... if it weren't for all these other reviews I'd wonder if this place even exists? Three full months of effort on our end and not a single useful human answer?Hoping this review plus the chargeback gets us some sort of resolution.

Terrible customer support. Was unable to attend a class I registered for. Was given no full refund,…read moreno partial refund, no full credit, no partial credit. No consideration whatsoever was provided. If Crucible is going to be so inflexible then they should offer an insurance option like is done for concert tickets.

My co-founder signed our small business up for a business accelerator run by the Dojo. I was a bit…read moreskeptical, but I ended up really enjoying the experience. The accelerator had a wonderful sense of camaraderie and was a supportive environment in which to learn business essentials, and to learn from each other. Outside the accelerator program, the Dojo is a really friendly, grass-roots environment in which people can hang out, do work, and share ideas, and the people in charge of it are very passionate about it. (As an example of it being a friendly place, one of the regulars there impromptu-shared delicious bacon sandwiches that he had just barbequed.) I've grown very fond of it.

I like what Hacker Dojo has to offer. It's a fair coworking space with access to conference rooms.read more

I moved from Seattle to the bay just to have a community like this to enjoy. The place is just what…read moreI needed. Much thanks to all the volunteers and donators who keep places like this active.

Didn't realize such a cool place existed!…read more Tucked away on the 2nd floor of a building on mission street, this place is hard to notice even if you walk by--it took me a while to find it even though I already looked up the address online. Inside, the place is filled with crazy gadgets and electronics. Mitch, the instructor for the soldering class, is crazy helpful, and the soldering class was actually really fun--I almost forgot how therapeutic soldering can be. Kind of like meditation. There was also another web design/programming class going on on the other side of the building. The class was full, and folks there seem to be enjoying themselves also. Overall, a pretty cool place to chill out and visit.