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    Porter Paints

    3.0 (1 review)
    InexpensivePaint Stores
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    13 years ago

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    Menards

    Menards

    2.8
    (30 reviews)
    3.9 mi
    $$

    Kim in the lighting department went above and beyond to help me! Even demonstrating what I needed…read moreto do. I hope her mgr sees this post and gives this lady a raise! I was beyond impressed with her knowledge of the lighting I needed. Thx Kim

    after making an online order and receiving confirmation of it being pulled and ready, I showed up…read moreto the store to pick it up and find one of the items incorrect. after taking it back into the store, I was told that they currently didn't have the correct item in stock ,me explaining that it showed three currently in stock at that store. at that point I was.informed that it was obviously a mistake. But they would get one ordered in for me in short term.. my explaining that I had a crew on the job site , waiting for the materials that had already been paid for, yet unable to deliver. Knowing that the crew would still have to be compensated for their time. I asked to speak to the manager to express my frustrations.. with zero compassion he proceeded to play on his PC for about five minutes to inform me that it was in fact, correct that they didn't have one in store, but if given a little bit of time, he could possibly find one in store. After waiting approximately 15-20 more minutes I requested that the full order just be returned. ,at this point, I was informed of the fact that the money that I had paid shopping online to purchase the materials that were in stock wouldn't be returned to me for five days. leaving me with the financial obligation of paying my crew a minimum of one hour of labor but having to send them home do to no materials and having to come out of pocket to pay for the materials that I had already paid for on a confirmed purchase from Menards. The store managers sarcasm, and lack of compassion is compounded by my financial loss due to Menards mistake. I'm not in search of full compensation of my loss, but the sarcasm was definitely not welcomed. I'm not that ever write reviews, but this was constituted.

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    Menards
    Ran out of supplies!! Made another run!

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    Ran out of supplies!! Made another run!

    Porter Paints - paintstores - Updated June 2026

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