We have been customers of Positive Energy Solar through 2 homes. Our first home was a big project 20 years ago in the north valley. Our new home, which we downsized to, has been solar for 5 years, and we love the savings. PES is the only company to use. We had no problems and received all of our tax credits. I highly recommend this company. read more

High quality products, very professional sales, engineering and installation teams. My solar panels were installed over a year ago and everythings worked as expected. Other considerations: local employee owned company, 30+ years in NM, US manufactured components. read more

Put out a call for estimates on a solar panel system with backup for the house. At first no response. Hmm - check the junk mail folder. Yep, there it was, languishing undisturbed for a couple of days. Hate it when that happens! Ok couldn't find time to talk before my deadline was up (yes he got a few extra days). But, I got a proposal and we communicated by email & text for specific questions over then next few days. When I sent an email that I'd gone with another company our sals guy responded with a thx & good luck. High on the class scale. Not a bad experience - we just went with another company. read more

I first learned about this Positive Energy as a customer while getting proposals to install solar on my own house. I had a really complicated roof setup and Positive Energy Solar was the only company I could find that was willing to put the time and effort into making a difficult installation work on my house. I was so impressed by this company that I eventually applied to join their team! I cannot say enough good things about this organization and I am deeply appreciative to now be part of it. read more

Very responsive, friendly and helpful people who are willing to help you with your questions.

When we moved to Albuquerque from a foggier part of the country, the first thing we did was explore companies providing solar. Jeremy was a big part of the reason we selected Positive Energy. He was responsive and informative. The timelines he gave us held true. The technicians who installed did an efficient and effective job. Our system has been operating for almost five years now without a glitch! read more

Great company to deal with, answered all my questions and had an excellent price. they have responded to any questions I had after the install also. Highly recommend them. read more

I can not say enough good things about Positive Energy Solar. Fiona Wong, their initial sales contact was amazing. She followed up on every question we had, as did every member of their technical support staff. They took care of all the required permitting and paperwork. We didn't have to do a thing! One thing that amazed me was after they did their initial panel layout and proposal, their technical review team proposed a different layout that didn't require as many separate arrays, but resulted in less Kwh produced due to a slightly less efficient angle to the sun. To make up for this loss in efficiency, they added an additional panel at no extra cost. This additional panel more than made up for the efficiency loss due to changing the array configuration. The installation crew arrived exactly at the time they promised and completed the total installation in seven hours. Our system is now happily pumping excess energy into the grid I couldn't be happier! read more

This company strung me along for weeks before telling me that they couldn't perform the service at the price they had quoted. I'm very disappointed that they seem to be as fishy as all the other solar energy companies. read more

Positive Energy is a fitting name for this local solar company. One of the main reasons we decided to contract with them was their local footprint and well reviewed status in New Mexico. We decided to have them install 8 panels on our South facing roof to generate ~118% relative solar production to the grid. The materials they recommended were highly reviewed and efficient. The warranties offered were outstanding with 25-year workmanship and materials guarantees. Needless to say, they were easy to work with and emitted positive energy in every interaction. With Kayla's help from the first consultation all the way through installation and connectivity, we had a great experience and felt confident about our investment in solar. She explained every step of the process and laid out all plans and details to get the most from our solar array, all without the pressure to commit. After reviewing and confirming our design, we were anxious to start talking to our installation coordinator, William, who was very responsive. All questions and concerns were answered quickly and comprehensively, and our project moved along smoothly. After shopping around and speaking with other solar companies, we felt positive with this choice. We were happy with the entire process and are producing clean energy for ourselves and the power grid with Positive Energy. I would absolutely recommend them for your next solar project, so please reach out if you have any questions regarding our experience. read more

I am absolutely delighted with my experience purchasing a solar system from Positive Energy. Kayla McIntyre in Sales was very helpful in responding to my requests for information about the sizing of the system and what specific components they use (I used to work in the Solar industry so I care about the quality of the parts). I appreciated the detailed analysis Kayla provided of how the system would perform over the next 30 years. I compared that estimate against the National Renewable Energy Laboratory's PVWatts Calculator (https://pvwatts.nrel.gov/) and it checked out. Kayla then described how the total cost was split into site survey, pre-install, and post-install payments and gave me a schedule for when those steps would happen. I agreed to purchase the system and everything was smooth sailing from there. The site survey team arrived exactly on time and were respectful of my property while conducting the survey (partly done via an aerial drone, which is kind of neat). An issue relating to the separation of the existing natural gas line and the grid electrical feed at my house was identified and resolved with PNM without needing any involvement from me. The install happened exactly on schedule too, and I saw the components Kayla told me about going up on my roof. The electrical work was clean and neat. The team showed me the entire system and helped me understand the parts of it and how an app monitors the output. The city inspected the installed system and gave it a clean bill of health. I didn't have to pay the final portion of the bill until PNM reviewed the system and declared it operational, which happened a few weeks after the install. Positive Energy also filed my New Mexico tax incentive paperwork for me, and I've received my certificate from the state already. The whole process was efficient and competently done. I am happy to be contributing clean solar power to the grid every sunny day, while enjoying a tiny electrical bill, freedom from future electric power price inflation, and looking forward to my federal and state tax rebates! I strongly recommend you give these folks your business! read more

This was the single most impressive customer service experience we have encountered since moving to Santa Fe three years ago. From Kopavi Ruben's first home visit (which I would characterize as high-end consulting rather than sales) to Sarah Dallas's exemplary communications throughout the various permits (historical and city), installation and PNM integration, it was seamless! I felt like we had an admin fairy who removed every hurdle large and small, followed up like a crazed badger on the details, and wrote charming emails filled with personality and useful facts. And let us not forget the design and installation crew who were uniformly a cut above. We now have ample solar power for all our home needs and the new Tesla and in the time period advertised. Positive Energy is aptly named and we would recommend them without reservation. Thank you! read more

Positive Energy Solar helped me go solar. I worked with Jeremy, who patiently walked me through the process, and quarterbacked the many steps required from start to finish. The installers were enthusiastic and efficient. The polished off the job in a matter of hours. The system has been operating without problems, and my energy bills took a dive. A feel-good experience all around! Do it! read more

We worked with numerous Positive Energy staff over the course of our project, including Sales Personnel, Engineers, and Installation Technicians. Everyone treated us with the highest degree of respect and provided exceptional customer service. They made numerous onsite visits (wearing masks), and provided quick response and answers to questions we had. When a new, more efficient panel came out on market, they contacted us to let us know and demonstrated how we would benefit financially and in energy production from making a change. They even brought their own porta potty to the job site so they wouldn't jeopardize our home and/or their staff with potential COVID. If we had to do this project all over again, we'd pick Positive Energy Solar in a heartbeat! read more

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We are so pleased with our new solar panels. Positive Solar Energy was great to work with. The entire team from sales, engineering to installation were professional, courteous, and made sure we were kept in the loop on every aspect of the project. We were very impressed on their method of installation. We explored other venders and found that Positive Solar offered the best method in stalling our system. Looks great and performs like a gem. So happy to finally go solar, just our small part in helping our eco system to save this beautiful jewel, our planet. read more

SunPower by Positive Energy Solar is the best! The experience starts with their Technical Sales Advisors (mine being Sam Hobbs - just an all around great guy!) and ends with the installation of the best equipment. Couldn't have asked for a better experience; everyone did what they said they were going to do either on time or ahead of schedule and checked in regularly with me to make sure I understood and that I approved. Really appreciated the one day installation and communication throughout the whole process. read more

I had an A+ experience with Positive Energy Solar. They installed my system on time and on budget.