This place is a joke! The staff is somewhat ok but others are down right appalling!…read more They are apparently just money hungry and could care less about the actual patient! The care has been decent, however this facility is basically just a glorified gym! If your loved one isn't on that plane then it isn't going to go well!! My mother in law is in no shape or condition, nor having the will to work out every day.

They took good care of my 95 yr old mom after her fall. Very clean. Staff is very attentive and…read moreprofessional. The PT is excellent

I've been seeing Dr. Mani for over 30 years and he is patient and always up to date on the latest…read moreinformation. I'll miss him when he retires, but he got gray hair and I didn't!

My doctor was great. BUT ive had two procedures here and both times have had issues. They do not…read moreknow how to do IV's. Both times it took a couple of sticks before they got it right. The last time was the worst when they blew the vein in my hand and now two weeks late the back of my hand is sitll black and blue. Also, though I had receipts with proof that I had already fulfilled my deductible they made me pay it again anyway in order to proceed with the procedure. NOW they owe me a refund and I feel certain that will be a fiasco as well. I will NOT have another procedure at this facility.

Why 5 stars? Because they saved my Dad's life…read more --- --- --- A hospital having a Yelp page is definitely a different ballgame than just about any other kind of business. I'm sure that there are countless others who have lost loved ones at Bay Area Regional Medical Center, and it probably had nothing to do with the doctors/nurses not performing up to a certain standard during their visit. Life's randomness sometimes trumps precision that the most wonderful medical professionals on Earth have to offer. But in our case, BARMC could only be described as a God-send. My dad had a heart attack on Thanksgiving. In an instant, my Dad transformed from the most active 58 year old that anyone knows, to the guy laying on the bathroom floor at the gym with no pulse. My brother was fortunately by his side, and was able to call 911 pretty instantly. The paramedics arrived swiftly and were as efficient as possible in literally bringing him back from the dead. He was then transported to BARMC. He quickly had to have a stent placed in his artery, which went very smoothly. By the time I got into town a few hours later, he was heavily medicated, but still awake and talking. I didn't even know what any of this meant prior to Thursday, but apparently, it was nothing short of a miracle. Not only that he was alive, but that he went from a goner to very normal in a few hours. This is a testament to my dad's excellent shape/conditioning, but I'd imagine all of medical people involved played a role as well :) Where we really began to appreciate BARMC is the quality of care that he received in ICU. All of the nurses/doctors were absolutely phenomenal. Kayla, Natalia, Shelby, Dennis and all of the other names that I'm forgetting - you were all the absolute best. It's amazing that people who work in a place that's filled with so much sadness on a daily basis, could manage to be so cheerful and happy. All of them had the demeanor of people who were on vacation, in that, they were just so happy and joyful. Maybe it was that my dad's story was so amazing, or maybe this place just breeds super heroes. Either way, we loved it. All of these wonderful folks really helped me to put life in perspective. I love my job and always give it my all... but these people literally save lives for a living. Instead of enjoying Thanksgiving with their family, they perform insanely advanced procedures on people, while crying family members wait in the lobby with lives hanging in the balance. Much like folks who join the military, it's a job I could never do, but I'm forever grateful that others can.

My dad was in this hospital and too many mishaps to list. It took 48 hours to reconcile his home…read moremedications. They never responded to the call button and they employees are smart ass and mock you when you ask for help. I know several people work there and the place is rotten from the top down. Good people will not stick around and it will only get worse until upper management does something to change the culture. The HR department needs to be completely fired and built from the ground up. All the employees seem to be rejects from other hospitals in the area that were willing to accept a lower wage to have free reign to do whatever they want. They do not know how to staff, compensate or develop their employees. You can't teach someone to be a nice human being though.

dr. hafez is amazing , best foot dr ive ever seen, and hes a funny guy. no longer wait... in and…read moreout

Horrible place. Cannot find a parking spot and very few handicapped spots for a medical facility…read more The two doctors I have seen are not patient oriented. It Is without a doubt, profit over people. The offices are disorganized, rude and incompetent. No one answers the phone and if you leave a message for a call back, no one returns your call. Unbelievably horrible and incompetent.

Great place for families and events. Multiple floors, ample parking. Food is decent, staff is very…read moreattentive, buttons for service EVERYWHERE!

I'm 68 years old and was having blurry vision and dizzy symptoms. After the ER employees checked me…read moreout I spent 16 hours in the waiting room. They said I was admitted but there were no rooms available. During the 16 hour wait, I was visited by 1 nurse to take my blood pressure. I was then moved to a small surgery prep room (temporary place to stash patients waiting for a room) with nothing but a small bed. No window. No TV. No walls. My advice: 1. Bring a coat: it was freezing! 2. Bring a book - there's no outlets to charge a tablet. 3. Bring food! Otherwise you'll have to walk really far for the vending machines. 4. Bring ear plugs! There are no rules about cell phone volume so all night there are ringtones blasting out and other patients using speaker to talk - I think I only slept 2 hours each day. The surgery prep room they put me in had no walls, just curtains. 5. Don't blame the staff: They were freindly and helpful. My guess is corporate greed is alive and well at HCA Clearlake Hospital. I have 28 family members scattered around the Clear Lake area. None of them will ever use this ER or hospital again.

I had a er visit and wasn't too impressed about the treatment received. I realized they were supper…read morebusy but I had to call to get any answer. I not sure but I think they are supposed to wheel one out in a wheel chair when being discharged. I walked out on my own

I took my boyfriend to Clear Lake Emergency he's was having kidney stones. Screaming, crying,…read moresweating, vomiting and becoming very pale ON THE FLOOR while crying for help. They didn't do much help but send 5 security guards to stand right by us and watch him YES 5 of them. The main guard was just staring at him trying to make eye contact but my boyfriend is becoming to unconscious to even noticed. I understood it was a busy night and there were other people there but no once else was screaming crying and begging for help on the floor. Never going to that OPS emergency room!

POOR FRONT DESK!!!…read more Came with my spouse to see Dr. Naser Elkhalili and checked in on the phone. We also were assisted by the front desk rep Maribel who was rude and unprofessional. She advised of the copay which was incorrect and would not listen to what I was explaining to her with regard to our insurance/benefits. She made it clear she was not concerned with what he should have paid and insisted the copay was more than what the benefits stated. I paid it because it was obvious she could not accept what I knew he owed. My background is insurance and I've been a claims analyst, so I'm very familiar with our benefits. The "manager" Cheronda was sitting next to her and wasn't very helpful and stated they would reverify the benefit but it would prolong our wait from being seen. $15 dollars should not have prevented my husband from being seen nor them doing their job efficiently. Once we were called to the back the intake nurse Nicole was very warm and welcoming just like a doctor's office should be. It all starts at the front desk!! I did voice my concerns to Dr. Elkhalili and he unfortunately made excuses for his poor staff. It was sad seeing how the front desk interacts with their patients.

Pain management waiting room is an insane asylum. Hysterical woman crying because they scheduled…read morethe wrong appointment. Another woman yelling into her cell phone like she's in a train station and the whole place packed with people just waiting. Waited an hour for a friend to get a shot. So, this is basically a people warehouse taking copays, not even the decency to hire enough staff. Find a better provider if you can. If you can't, find a better location. This one is off the rails.

Nurse Terry!!! I just can't say enough about this guy! He made my day! The most caring nurse with a…read moregood sense of humor and such AMAZING bed side manner! I'm normally not a fan of male nurses but let me tell you he made me feel so comfortable and helped me relax before going under anesthesia. We need more Terry's in this world! God sent, thank you again Terry Sophia M

I was called in for an interview at 10am 10/11/24 with Christie the nurse manager and it was an…read moreawful experience. Not only did I arrive early at 9:40, I never was called back because Christie was in PACU numbers and I was told my the receptionist that she forgot. I waited until 10:50 and I still was not called back yet. This was so unprofessional and disrespectful of my time and I want future potential employees to know! This is obviously a poor managed and understaffed facility and I needed to share my experience!

My husband was diagnosed in March. The people at this facility are like family. His oncologist is…read moreamazing. He's serious when needed but laid back so he isn't adding more stress. He doesn't sugar coat but he has excellent bedside manners. The chemo nurses are amazing, the schedulers/coordinators/front desk/finance all excellent. We've felt extremely blessed to be able to go here and him receive his treatment and care. I would send any relative here in a heartbeat.

Nilled for unexplained amounts which appear to have been covered by insurance, but unable to…read morecontact to determine. since repeated requests for itemized bill have been ignored.

I wish they had a higher ranking option because Priority Urgent Care deserves more than 5 Stars…read more God bless them all. They're truly amazing. From the minute you walk in until you leave, they treat you so well, you start to feel better before they even give you a treatment! No exaggeration, they are kind and caring and go the extra mile to take good care of you or your loved ones

Greeted immediately upon entering. Warm and welcoming people. Dr. Lawman was excellent. Taylor his…read moremedical assistant was superb. They explained as they went along and made me comfortable. I was there for and ekg and physical. It Was also super affordable, and I mean affordable. I definitely recommend Priority Urgent Care