When one considers the number of government agencies that for any number of reasons, have managed to falter and sometimes fail, our Postal Service shines as an excellent exception to the sad norm we often encounter. In many countries these days, it's practically impossible to 'mail' something with an expectation that it will arrive unpilfered or undamaged. Not so with our USPS! Pilfering is virtually unheard of, and anyone found doing so is severely punished. Occasionally something arrives squished, but THATZ a rare occurrence. During 'rush' times there can be a line, true. But the clerks always take the time to insure that every customer ahead of you is fully served, just as they do with you. Quite often, they offer advice regarding the 'best' shipping options, too! I like that they offer shipping supplies, and there's a decent rack of holiday, birthday, and Thank You cards in stock. Yesterday there was a line. A line worthy of Christmas. An elderly gentleman was having trouble understanding the process of sending a package. The clerk was unruffled, and took all the time necessary to help the fellow ship his gift. All the while the smile never left her face. Even when grumbly patrons, tired of the delay, stood at her counter afterwards. And even when I approached asked detailed questions regarding changes in passport application procedures! ADA access is excellent. Parking here is good. The facility is clean. Exiting south (left) onto Maynardville Hwy can be a bit dangerous, but the light at Emory Road crossing will provide the needed gap for a safe entry if due patience is exercised. Are they perfect? No, but when measured against the oft failed norm of other public institutions, their dedication and attitude stands worthy of emulation! read more

The most amazing staff at this location. Always have a smile on their face and so nice to my two girls who bring my packages for my small business. My packages always get scanned in and sent to the next location on time. read more

Only reason I give 4 stars is because there is sometimes a long line where I feel there should be two cashiers present, but it never bothers me after this sweet man rings me up. He is working majority of the time I'm in here and he always makes my experience enjoyable and has the sweetest attitude!! read more