This was my first time ever at any Potbelly....the salad meat was inedible, the bacon was raw. The 2 stars is for the brownie cookie which was amazing. read more

Got the salad and sandwich combo came with chips and a drink. Got a free sandwich for signing up on the app. Incredible value and great quality food! read more

Potbelly - Sandwich and salad combo - Sandwiches Near Me - Midland, Texas

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It's ok. Need more meat in sandwich subs. That's what I ordered and got a lot of veggies.

Great sandwiches and the fact they toast them is awesome. The quality of ingredients compared to the other big chains is a huge step ahead. I always go for the Italian with extra hot peppers or the BLT. Something about that thick cut bacon makes it worthy. read more

Oh my word! Walking into Potbelly with my husband was like finding my people. First of all, let me explain something. I'm not a sandwich girl. Nor am I a salad person. But I've seen the sign and heard it was good and we were looking to try somewhere new so we stopped in. My husband got the meatball sandwich on wheat with Baked Lay's and I got the Mediterranean on white with salt and vinegar chips. Everything was INCREDIBLE! Not only did the food truly sweep us off our feet so much that I actually forgot to take photos, but the staff was amazing! See, I was actually born in Midland but we moved away when I was six. I've lived in Albuquerque the last 10+ years and just moved to Odessa about 6 months ago to marry my husband. I complimented one of the girls behind the counter on her incredible nails and asked for a recommendation being new in town again and the girls were so friendly with making sure I had whatever recommendations I needed! It made me feel like I finally found friendly faces after moving during COVID! On the way out, I did join the rewards program (which has a ton of perks!) and used it to get my husband some cookies to take to work! We can't wait to go back to one of our new favorite places! read more

Potbelly - Sandwiches Near Me - Midland, Texas

This place rocks! I can always count on a quick, fun experience when I'm in a rush! Delicious food and speedy service! One of the best sandwiches in town! read more

After I left a negative review on Potbelly due to issues with a delivery the owner reached out with an apology and refunded my money. Because of her graciousness I ordered online and picked food up from the shop. The employees were all very friendly and fast. I got a sub, soup and salad and was very good. read more

Toasted sandwiches are my weakness! They taste soooo good! The meats were plentiful, and their secret menu!!!!!! Wrecking ball and Sicilian, or and the chicken cordon bleu! read more

I placed a to go order, no napkins, ordered a sandwich burnt. Ordered a salad no utensils. Ordered a Coke Zero, got a Diet Coke, ordered a oatmeal chocolate chip cookie, got a chocolate brownie cookie. Not the standards of a Potbelly's AT ALL read more

Potbelly - Sandwiches Near Me - Midland, Texas

placed my order online it said it would be ready be 11:56 and when i got there at that exact time they told me they had 2 orders ahead of mine mind you my lunch is not payed that's the reason i placed my order online so i wouldn't loose as much time but service is pretty bad at the place and they don't have the right staff for this location read more

Good sandwiches nice and clean good service. This was my first time there and and was happy with the experience.

Potbelly is the best sandwich shop in Midland! The service is always so quick and efficient and employees are friendly! The food is absolutely delicious!! I love the Wreck on flatbread. We enjoy the atmosphere, the music that is played and the cleanliness of the restaurant is always on point! Definitely recommend if you're looking for a yummy sandwich!! read more

I'm sure the food itself was satisfactory, however, I was listening to a sweet lady I work with and she was telling me how much she was charged for breakfast for her, her daughter, and 2 grandchildren that didn't order enough to feed one. $82.51 WHAATTT?? Seems ridiculous. It's not that it's overpriced, she was robbed! They double charged this sweet lady and I'm appalled by this. I will never recommend this place based on the mistreatment of their patrons. She isn't the type to complain and doesn't like to cause a scene. I wouldn't have let them do this to me, and people always need to speak up. read more

It was a sandwich that was fine. Nothing wrong;nothing outstanding Vegetables were fresh. Meat was bland.

Went in last night between 8:40-8:45pm the store closes at 9pm. Go to order and they're out of a few things which is no biggie. The employee takes the 2 orders, we go to pay BEFORE the food is dressed and that's when she asks "will this be to go or dine in?" I answer for "dine in". She then says "well our dining room is closed."(no ropes, no signage, etc.) to which I responded by saying "it's 8:49 and it looks very open to me". She then just walks off to go get the manager at the time. She comes out and has a whole discussion with the other 2 employees. One of which is just leaned over the counter on her phone and says "I guess I can just clean again". Then the "manager" just walks off. No one says a word back, didn't offer my receipt, didn't say my food was good to take, nothing. So I then asked for the franchise owners contact info. To which she says "she's the manager" and I asks if she's the owner and she says "no" but she's not going to give me her contact info. So she proceeds to call Sonja, which I said I can just contact in the am. The "manager" then tells me I can just Google the number or She can Google it online for me. I take my food, we sit down to eat it and as we're sitting there the same "manager" walks up with her employees to the side of our table and says "excuse me sir, but it's 9:03 and we're closed." So I told her that we were going to sit there and finish our food that we paid for. We then offer the tray of trash to them since they had to "clean" and she says "no we can't take that from you and you need to put it in the trash yourself". Then they all just walk off and to the back. Once we go to leave, we dump our trash, wiped our own table and on the way out one employee goes to grab the tray and the "manager" ask her "did she hand that tray to you or put it down?" Side note: when we walked out all of the coke faucets were still on and not taken off for cleaning, that is also a sanitary issue. Idk what type of employees or operation was running last night but it was ridiculous. Your team is supposed to be just that, a team. Your manager is supposed to lead. If you just wanted to get out of there early, then say that. But you're open until 9pm. Not 8:45pm. When people pay for their food, they should be able to eat their food and not be bothered to get out at 9:03pm. Customer service is about taking care of customers. Them before you. It's bigger picture, NOT about self. read more

First time trying Potbelly Sandwich Shop. It is right on par with similar style chain hot sandwich shops such as Firehouse Subs or Quiznos. Expect to pay around $15 for a sandwich, bag of chips, and a drink. I had the steakhouse and it was good. The horseradish aioli was a nice touch. read more

$36 for 2 sandwiches from Uber Eats. They didn't prepare they way it was ordered. Called and spoke with Tia. She informed me the sandwiches were pre-made and her manager is the one that made the sandwiches and she would never mess up an order...any issues or refund would have to be resolved through Uber Eats. Customer service was same quality as sandwiches read more

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Reminds me of an upgraded Subway. Can't say the food was better just more expensive. My salad was good but made with all iceberg lettuce. For the price I expected a variety of greens. Broccoli cheese soup was OK. Tasted like made from a dry mix not fresh ingredients. Still no masks on staff. read more

I have been here twice in the last 90 days. Food has been fresh and tasty. It's a little expensive but what isn't these days? Younger, friendlier staff. Service is good and restaurant is clean. Quick and easy sandwich shop. read more

Hot fast healthy food at reasonable price. No advantage to ordering online as food prepared quickly when arrive.

Just went here for the first time and man it was amazing!! I didn't get the employees name but she had pink hair and was great!! She was super nice and made a BOMB Avo Turkey and chocolate shake Awesome first experience here definitely will be back! read more

This place is a mess. They have very young workers who have no clue what they are doing and I bet it's not their fault it's probably the lack of proper training. I had a very uncomfortable experience with the way everything was being done during my visit. I ordered a simple turkey and Swiss with avocado. They hide their hide the toppings and I didn't understand why but I did once I got home because they are not fresh. The lettuce was glassy and soggy same for the tomatoes. Not crisp and fresh. I couldn't see how much any of the toppings I ordered was being put on my sandwich. And someone said it's a "surprise". Well I am very particular about what I eat and I like to decide the amount. The very young guy who seemed really clueless even forgot to put my cheese on and the avocado. He had to be reminding by my friend who happens to be 6'2 so he could see over the barrier. While my sandwich was being made there was a girl with a broom sweeping right behind the guy. All I could think of is all that debris flying on to my sandwich. Like she couldn't wait until my sandwich was done? It wasn't busy there was no one behind me. And then I asked if I could just have oil and vinegar for dressing and they said they don't have vinegar. What?? You're a sandwich shop and you don't have vinegar??? Then I said well I guess I will just get a little bit of their vinaigrette and they didn't have it where all the dressing are. Someone else had to had him those little to-go packets from a drawer and helped him open it :/. There were some hygiene issues. When I got home and opened up the sandwich it was very disappointing like a said about the soggy and none fresh veggies (by the way it took us 5 minutes to get home). Not enough time to explain that mess. Overall I would avoid this place. Maybe it used to be good when they first started but it's a definite never for me. There are places with a reputation like Which Wich or Jimmy Johns at least you expect a certain standard. Most of my sandwich ended up in the trash. read more

Where's the meat? Subway gives you more meat on a sandwich. Not worth the money. Jimmy Johns, Mac Alisters, and even Subway is better than Potbelly. read more

Very very good I loved the Pizza Melt and the Oreo Cookie shake was very good and I won't definitely go back!!!

I eat here almost everyday for lunch! The food is delicious (I recommend a Wreck) The staff is very friendly and the owner is very nice. Everyone is professional great atmosphere great food!!! read more

First time at Pot Belly in Midland. I'd eaten there in the Chicago area and thought id try our local version. Service was SO frustrating, no one can hear anyone on either side. The employees talk so softly..it was hard to communicate. The sandwiches were good. I had tuna and hubby had turkey. The tuna was very fresh and all the vegetables were fresh. I, personally, don't like the Zappo brand chips they carry. Now the tomato soup was my very least favorite. It was very thick like chili. The flavor was more like an Italian tomato paste. Won't be having that again. Glad pot belly is here it and I think the location will help them but they need to step up their game. Trash was stacked up on the trash can and there were no paper towels in the ladies room. Bottom line it was ok..but there are much better sandwich shops in Midland. They are going to need to be exceptional to stay alive. read more

Potbelly - Tomato soup at Pot Belly - Sandwiches Near Me - Midland, Texas

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Not sure about the food but wanted to comment on the delivery. Website says free delivery on orders of $10 or more. Went through the entire ordering process, registering, etc. Finally get to checkout and it says, "Did not meet order delivery minimum of $25, go back and add more food". What? Called and the woman at store said each store sets their own minimum so just know, don't bother if you don't want $25 worth of food. Went to the next place and got something there instead. read more

Best fast food sandwich in Midland. My daughter always orders a ham and cheese, the ham looks like it was a thick cut from a Thanksgiving ham, she loves it. I don't really like sandwiches but Potbelly is the best. I always order the Italian and it is always amazing. read more

Great food! Great service! Very clean establishment! My first time visiting any Potbelly location and I will definitely be back!

Awesome sandwiches BUT none of the staff was wearing masks while working so if they're respiratory droplets got in my sandwhich and I get Covid it's on them. read more

Restaurant was clean and my sandwich was delicious! I hadn't had a tuna fish sandwich in so long and this one was awesome! I love the hot peppers!! Staff is friendly too! I will definitely be back:) read more

I had an awful experience here this past weekend. Only one staff members was wearing a mask while I was in there, which is incredibly irresponsible in Fall 2020. They also do not have signs posted directing patrons to wear masks, so none of the other customers were masked either! I will not be returning and unless you want to catch COVID-19 while eating a mediocre sandwich, I encourage you to do the same. read more

Not a lot of topping options and kinda pricey. I like their bread bread but which which has a better menu.

This used to be my favorite place until the girls here were VERY RUDE. The girl making my sandwich was too side tracked as to what her coworker was doing to pay attention to my order. She wrapped up my sandwich before I was done ordering and then proceeded to tell me she couldn't unwrap my sandwich to put the rest on. She was very rude about it as well. The manager came forward and said he could do it for me. Super confused and convinced a monkey could a better job. read more

Terrible service and food. Ordered the Powerhouse salad and it came with one tomato and two cucumbers on top of a bed of spinach. Paid $8 for that. They made me buy a new cup of soup when they filled the cup with the wrong one. Two of the guys were kind but the one making salads and working cash register a total jerk. read more

Potbelly is one of my favorite sandwich shops. Wait is almost non existent, there's this guy with a cap and big glasses always there that has the best customer service. That man loves his job it seems. Food is always awesome. read more

Tonight was my first dining experience with this restaurant. We ordered 2 farmhouse salads with chicken, egg, bacon, blue cheese, romaine, iceberg, red onions, cucumbers, etc via WESTTXTOGO. I basically paid nearly $30 for 2 bowls of lettuce! I did notify delivery service. Will NEVER frequent there again! read more

This used to be my favorite sandwich shop in Midland. They discontinued the Cuban sandwich and are attempting to make Philly cheesesteak sandwiches. I ordered one and it was pitiful (see photo)...at least I still love their peanut butter & jelly & bacon sandwich. Everything else has turned into overpriced garbage... read more

Potbelly - Sandwiches Near Me - Midland, Texas

I love Potbelly. Not this one. Floor and tables were dirty, no hand sanitizer, no syrup in the soda. When I told them, nothing was done. read more

Stopped here on trip cross-country. All I wanted was a salad but chose to order a combo. I place my order and head to cashier where they tell me they are out of salad lids. I tell them no problem, I'm going to eat it here. Then they proceed to tell me they are out of lettuce. Obviously management does not know how handed inventory. Big disappointment. read more