We would like to thank the Potter Funeral Home staff, and Sowka in particular, for their professional service and attention to detail. Dealing with the death of a loved one is never easy, but Potter made this difficult process a little less painful. They helped coordinate with the church and various outside service providers, and ensured that the calling hours ran smoothly. Throughout the process, they showed compassion, respect, and patience, answering all of our questions and providing useful information. We highly recommend their services. read more

This funeral went above and beyond in taking care of my sons preparations. The staff was professional, easy to communicate with, and understood the grief of the family. They put together an exceptional powerpoint presentation with a collection of my sons pictures along with some bible quotes; all with comforting background music. Everything, from our initial meeting with them, to the procession to the burial place was top notch. They made the passing of my son an easier transition. read more

My sister recently used this funeral home and was not happy. First, she didn't appreciate the hard sell approach. It was clear they were trying to pad the bill by pushing services she didn't want or need. Second, she commented on the lack of empathy displayed by the staff at arrangements and during the services they provided. The facility is nothing special and my brother-in-law looked nothing like they promised. I have been to many visitations and services, many at this funeral home in the past, and was not impressed. We aren't sure why the level of service was so different from five years ago, but it's sure bet my family won't use this funeral home again. read more

Chris and his team were nothing but outstanding. We flew in from out of town and he was able to make this a very easy experience. He went beyond his duties to help us out and make this difficult situation manageable. On the day of the funeral everything went as planned with no hiccups. Potter funeral home is honest and will not take advantage of the situation. They are Pro's Pros. We could not have found a better funeral home. I highly recommend this company. read more