Probably the most knowledgeable, caring and helpful doctors in the Greenville area. The staff are…read moreall very friendly and helpful as well. I highly recommend West Butler Family Practice to any new patients because I have been treated there for years and am really pleased with their professionalism.

The nurses and infusions staff here are awesome. Everyone is so caring and personable with my…read moremother who I bring. They are very kind and don't make me feel like I'm in the way when I assist my mother here. They show empathy and concern and I just want to thank them all

Turn the TV DOWN!! Not everyone in the waiting room is stone deaf, and it's very irritating to have…read moreto listen to the idiot box blasting in the waiting room.

Cannot recommend this practice. Claudia Johnson (provider)…read moreseemed knowledgeable for the most part, when i went for a simple annual wellness check, but referred me for further tests, which proved both unnecessary and expensive. I am a healthy male by objective standards. Blood pressure and weight in the healthy range. On NO heart, weight or blood pressure medications. My real issue was being required to provide all my insurance information in advance before the appointment... sending digital images of my cards, and then receiving a $1,273 out of pocket charge bill, including more than $500 for an initial office visit charge. A ~ $75 X-ray charge seemed reasonable though for a toe that I had stubbed and seemed to be slow and healing. I declined the referral for physical therapy on the toe. SMH. I called the office to discuss the exorbitant bill. And explained that I thought medicare would cover almost everything in it. They acted like they didn't know.I said I would be following up with medicare myself and expected they would be doing the same. Called back a month later and found out they'd dropped the ball again.And nothing had been done to confirm the amounts that medicare allowed. They acted like they didn't know I had insurance, and Medicare coverage. Of course.I got the run around saying it was the claims department fault, not billing department's fault. I reminded "Casey" that this reflects negatively on the doctor. I asked who should be held accountable, and she didn't like the question or the way she was being talked to so she hung up on me.

Brio is always a wonderful experience because not only is my doctor wonderful but the nurses and…read morethe front desk staff are as well . I'm always treated with respect and listened to. I walk knowing that I have quality care.

Very flexible, knowledgeable, and receptive to concerns. If you want to to be heard, and desire…read moreprayer, these are your doctors.

Dr. Kendall is the absolute BEST of the BEST doctors we've ever seen. He is knowledgeable,…read moreprofessional, friendly, caring, and takes as much time as needed with his patients. My husband and I are so grateful for Dr. Kendall and his staff. The nurses are great and the front staff are super nice. Even if takes a little longer to get an appointment - it is WORTH the wait! Best doctor and doctors office in South Carolina!

was a patient of Primary Care and Associates in Anderson, South Carolina for nearly 40 years and…read morehad an excellent, respectful relationship with my physician. That relationship was effectively destroyed--not by my doctor--but by office management. I was dropped as a patient over a $30 balance tied to a work-injury insurance claim, not a routine bill. The handling of that claim raised serious concerns for me. The situation was managed administratively, without transparency, and in a way that felt more aligned with protecting outside interests than advocating for a long-term patient. My physician was not allowed to intervene, explain, or continue my care. It was made clear that business policy overrides medical judgment in this practice. Doctors here appear to have little autonomy and are unable to prioritize patient care when office management decides otherwise. What's especially troubling is the lack of accountability afterward. Communication stopped. Questions went unanswered. Responsibility was deflected. It felt less like a medical office and more like an operation focused on minimizing exposure rather than treating people. I want to be clear: my doctor was excellent. This review is not about the physicians, but about an administrative structure that undermines them and sacrifices patient trust. Long-term patients should be extremely cautious. If billing disputes, insurance claims, or workplace injuries are involved, understand that you may be treated as a liability rather than a human being.

This practice has lost the plot…read more With every visit it continues to get worse, on all levels. The lack of consideration that is given to their patients in regards to their time and staying on schedule is unacceptable. Yes, it can happen, however religiously for the past two years every appointment has not been on time. Not just by a few minutes, I'm talking by hours. Appointments are given for a reason, one of which is respect, respect of patients time. There is much time and planning that goes into making an appointment, and for such total disregard is infuriating. In addition to their policy of no refills in between visits or their is a charge. Have you ever heard of such a thing? I'm not asking for a "new" or different prescription but please be sure the medicines that I'm on get me to my next scheduled visit. It is not rocket science. Fun fact about their billing as well, that they do not code a once a year visit ( that insurance covers). They state that visit needs to be separate and you cannot discuss any current conditions you have, it's more or less a physical. However, my insurance covers one "wellness" visit a year. This doctors office will not code this correctly!!! And then there is the overall customer service, which truly should be the easiest to excel in. You would think? Whether it is the front office staff or the apathetic billing/ scheduling clerk to the intake nurse, there are never any pleasantries exchanged. It's just like being a number. And let's not forget the fact that you can never speak to anyone on the phone. The only option is to leave a voicemail and await a call back. So, yes I am exploring other options to change doctors offices. I have had enough abuse as a patient and have reached my boiling point. I do NOT recommend this practice, as you would get better service, respect and consideration at a walk in clinic.

We absolutely love Dr Logan! We have 2 dogs and 7 cats and they all go to see him! We even bring…read moresome of our fosters to see him as well. He provides excellent services and the prices are extremely reasonable and fair! He is highly knowledgeable and always provides great education whenever we have a concern or question. We recommend him to everyone!

We just started to attend McCraw Family practice, having recently moved here from Northern VA. I…read morehave to say we've never been more impressed with a doctor's office! Yes, sometimes the wait can be long... but once the doctor sees you, they spend extra time discussing your issues and seem to go above and beyond reaching out to other specialists on your behalf. I felt the treatment was personalized, professional and friendly. Everything a true "family doctor" should be!

Love this practice! It is super quick to get an appointment. The girls in the front are all kind…read moreand courteous. Dr. File is awesome! He listens and meets your health needs. Too many doctors are aloof and all knowing, luckily Dr. File isn't one of them.

I absolutely love this location. They take really good care of you. Get you really quickly and they…read moredo their best to treat you the most economical way possible. They listen very well and communication with the staff is very easy.

Since dr Burnikel left and my post op was with NP Whitney Sewell, service was terrible. First she…read moresays my leg swelling after 3 months was probably post op swelling, then sends me for ultrasound to check for blood clots which was negative. I wrote on my chart to see if she could tell me something to take for the swelling , she then tells me she doesn't think it was surgery related and go see someone else. If you don't care about your patients or don't know what you are doing, you need to find another line of work. I am going to report her to Prisma home office and also going to check in other places for medical malfeasance. She needs to get more training or another career.

Had a FANTASTIC experience with my recent hip replacement by Dr. Alex Burnikel and the entire team…read moreat Patewood hospital. Everyone I encountered from the front desk staff, my pre-op care, the surgery team and my post op care was great. I can't say enough about how professional, caring and attentive everyone was. And the follow-up care with regards to questions I had was prompt and very thorough. I would HIGHLY recommend Dr Burnikel and the entire Steadman-Hawkins team for anyone in need of hip replacement.