I had JP O'Brien replace my service riser after a fallen tree branch damaged it. They did a great…read morejob - very careful and conscientious. I never had to make a request more than once (to remind them), and the ladder they used even had those soft feet at the end so it didn't bang against the side of my house. I also didn't see any of the small mistakes that I find contractors often make (eg trampling something I asked them to avoid). Oh and their price was lower than others I had gotten estimates from.

I'm very pleased with JP O'Brien Electric. It was easy to schedule with them and they arrived…read morepromptly and worked efficiently (not my experience with other electricians!). First Dave came to give me a quote, outlining a few different options depending on which hardware I wanted. He was patient in addressing my questions about brands and fire code. Then Rob came to do the actual work. I was impressed he laid out a sheet and used tool attachments to capture debris and dust from cutting open the walls. He also patiently answered my questions before leaving the place spotless. I will be calling this company the next time I need an electrician.

Angelo provided timely, high quality and very professional service. Highly recommend!read more

Angelo did a fantastic job repairing a switch at my home. He was even kind enough to double check…read moreanother installation of a bathroom fan, which seems to be a specialty of his! He confirmed everything was working properly and took the time to explain to me in detail why the fan wasn't as strong as I had hoped because of the orientation of the vents. No unselling, which was appreciated! He called me immediately and was willing to make a special trip the next day to take care of the job. His communication was excellent and his attention to detail appreciated. His pricing was very fair as well. Highly recommended! Angelo is a great Electrician and takes pride in his work.

Outstanding people, great work, we were referred to them several years ago by a good friend, they…read morealways do what they say they will do, they give reasonable expectations and follow through. Tony is one of the nicest, most competent professionals out there today, and he knows how to handle staff and how to treat customers. Worth contacting and engaging with Tony and his crew!

During 2018, where it was impossible to find anyone to return your call, he not only did, he also…read moregave an honest time assessment, and stuck to it. I write this review this late because I have actually had a few electricians contact me recently, 9 mths to a year after I contacted them! Guess things r slowing a bit, but what nerve to call back that late and think they could still get the business, or that it still may be there! Sorry, I remember. Anthony not only did a professional job, fairly priced IMO, he helped an elderly lady a few house down who couldn't get anyone to respond on a small job. Went out of his way and went home late. Good guy. Will always get my business and recommendation.

I had a great experience with Mass Generators. The entire team was professional, knowledgeable, and…read moreeasy to work with. I highly recommend them to anyone considering a generator installation.

They are pleasant to deal with, respond quickly, do a great job and are very reliable.read more

5 stars. Doug is fair, reliable and does great work. Would recommend (and have) to friends and…read morefamily.

We have been doing work with Doug Brander for years. He is nothing less than professional and…read morecourteous. We recommend him for all your electrical needs.

Totally trust Evan with my Generac Generator. Services with just needed ad will keep your power on!…read moreMark B

Like the service I get from Evan. Please note the Westford location has moved to Ayer. The business…read moreis still open and doing well. Evan is a very likable, very thorough generator tech. Service is excellent.

Hercules promptly replied to my Yelp project request, came same-day to replace a faulty circuit…read morebreaker on fridge/freezer (or food would have spoiled!). Friendly service, reasonable price, would definitely hire again.

From the owner: we are a company dedicated to doing the best to help our customers, we are always committed and are…read morepassionate with our job, we’ll make sure it’s just what you like, and will be sure do make it’s right.

I purchased a Natural Gas Honda EU7000 a few years ago. I have had a few issues on set-up and…read morerunning. Everytime I have reached out, they (Gary) has been incredibly responsive and helpful. I just had another issue and they were unbelievable. It turned out my problem was caused my failure to put the battery strap on. The level of customer service that they provided for my own failure is exceptional.They told me that their customer service and satisfaction is important to them and they proved it. Jenn has also been terrific. Pete Sexton

Had a minor issue that needed additional troubleshooting with the unit, and after not hearing a…read moreresponse for 13 days I responded with a followup email asking for an update, and after waiting ANOTHER day I sent a followup email saying (This is word for word) that "I plan to initiate a chargeback on my card if I don't hear back." That was the ONLY thing that got them to respond. The president reached out and complained saying "At this point, though, since you felt it was important to threaten us, you've made the situation untenable." (which is an unhinged response lol), and ironically immediately proceeded to tell me that if I returned it and it was damaged in any way that they would "Pursue every legal remedy available to be fully compensated." He then signed the email off with "Threatening the people that are trying to help you must work great for you, but not us. Have a great day!" Absolutely unhinged response to a customer who was just trying to get support from an unhinged company. For blowing up at the most mild of messages, I couldn't imagine anyone needing any warranty or support help from them. Stay far away! Way better options out there at way better prices. After seeing this review they emailed me again: "Your public reviews were misleading, defamatory and libelous." ^ This just reinforces that they deserver a 1 star review. I'd review lower than one if I could.