Do NOT believe all these positive reviews. Their service is terrible and the only good thing to be said is their sales pitch. 1) they launched my website late 2) my website was full of inaccurate information 3) their social media package is crap and several days go by without a single post OR there were posts promoting a website that was not that of my practice 4) even after the website was launched, several weeks went when it wasn't even indexed in google 5) they take FOREVER (over a month on average) to implement any changes to your website 6) on the form patients fill to get a new appointment, they did not tell me there were two logins to access all the forms and I missed out on 80% of the new patient inquiries for the first 4 months I was open 7) the SEO is not that great, without the aggressive marketing i do on my own, my traffic plummets. I tried months on with my added efforts and months off. Most (~70%) of the traffic is coming from things I'm doing AND another marketing service I use and yes, it is tracked. It's pathetic service, and that is after I give lots of prodding and checking in with the account manager. You have to constantly check on them like a babysitter to make sure they followed up with your request. I kid you not, at least 50% of the time I check on a request I made, the answer I get is "they didn't work on that yet, it looks like the ____ departments says they never got the request, we'll have to resend it." I spoke with multiple staff at PB and they admitted there are a lot of things going wrong with how they run the place and they are trying to give it a makeover. It's still an awful service. I think the only solution is for the place to just dissolve and for a new business to start up. This place seems beyond hope. Oh, and most of my pages had NO H1 titles and they didn't even have a valid SSL certificate. Oh and some pages are taking 8 seconds to load: high bounce rate, specifically on pages I asked them to work on! I hired someone new for SEO and now they won't give us access to continue my work with someone else. You want to improve this review Sharon? Stop charging my credit card for services that were really not rendered and let me terminate the relationship as I asked numerous times. Hot steaming crock of crap. DO NOT USE THEM. read more

We are currently working with them on the development of our website for my partners dental practice. After a very compelling sales pitch the work they have delivered to date has been mediocre at best and their follow up and customer service has been terrible. Both times while waiting to receive promised work I have had to call them after the deadline date to be told "we were just going to send something over." They do not call when promised and to date have delivered only 1 jpeg in the first round. 1! It took them a month to deliver that. We asked for another attempt and they sent another look which was only slightly better. This has cost us $3000 so far and we started working with them in August. To finish the job it will be another $3000! We are very unhappy with our experience with Practice Builders. I am very sorry to have to write such a negative review but I hope they take note and make some changes regarding their project management and customer service. If for some reason things improve I will revise this review. read more

We previously used Practice Builders to help us market our medical practice and were impressed with their marketing strategies and suggestions they made for our practice. As a result, when we decided to look into marketing our medical practice using Social Media websites as well, Practice Builders was our first choice to create the Social Media websites for our practice, Doctor's Weight Control Center, www.drrichardson.com. We are currently working with Practice Builders employees' Julie Lee and Tony Lujan on creating our Social Media websites. We haven't actually launched the sites being created by Practice Builders yet. However, I can't imagine that the Social Media sites wouldn't also be top notch in presentation and quality too because they are creating these sites for us. Practice Builders has done a great job helping us promote and improve our medical practice in the past so we are looking forward to Practice Builders helping us create our presence in the Social Media website world as well. read more

We contacted practice builders to help us in updating all of our marketing materials and to help us generate more patients. In the 20 years I have been employed by this general dentist, as his office manager, we have been fortunate enough to have done little advertising and relyed mostly on word of mouth. But given these economic times and the increase in dentists in our area we were forced to take action. To date, we have been delighted with our progress. With the help of Ron Morgan we have been guided thru each process and are thrilled with our new marketing materials . Our training went equally well and we were again impressed with Irene doti, her experience and recommendations were right on and role playing was a powerful tool. I am excited for our upcoming website and even more so for our social media! I've learned a lot along the way and look forward to utilizing it all. This group make a great team! I'll keep you posted. Brenda m. read more

We hired Practicebuilders this year to help our Veterinary practice move forward with our marketing initiative and to create new and exciting marketing materials for presentation to the community. We recently had Pam Wilson, one of their trainers, come out to our practice for three days to educate the staff about ways to provide superior customer service. She did an excellent job making the staff recognize the importance of customer service and how it can always be improved upon. She had many innovative ideas and left us with a comprehensive plan of action to help us achieve our marketing related goals. Pam was friendly, pleasant, extremely helpful and creative. I would highly recommend the Practicebuilders training module. It has really had a positive impact on our practice and has given the staff the tools they need to provide top notch customer service. read more

"Practice Builders Helped My Practice Quadruple Its Revenue In Less Than 3 years" Before I hired Practice Builders to overhaul my marketing plan, my practice wasn't keeping up with my market growth. That all changed almost overnight... In less than a year after launching my customized marketing campaign, I began to see a MASSIVE increase in the number of new patient referrals, resulting in record revenues for the time period. Now, 3 years later, my revenues have quadrupled, I've paid all my debt, and I'm ready to begin helping other practices do the same. I can honestly say the investment I made to partner with the talented team at Practice Builders was one of the most intelligent decisions I have ever made in my business and would do it again in a heartbeat. read more

Our first Practice Builders class with David Kent just blew us away. The information he shared and the accomodations made for us were awesome. We were very "hands on" with input regarding the presentation of our brand and the outcome of the marketing materials exceeded our expectations. Practice Builders will never leave you out on your own. They went a step further and sent a marketing specialist, Pam Wilson, to our office to coach us on how to build relationships in the entire community. I never wanted another consultant in my practice but Pam's customer service coaching and thoughtful suggestions for marketing were fresh and original. She left my staff very enthusiastic and we are all ready to build on the precious knowledge gained from her insight. read more

"When we met Practice Builders, our revenues and referrals had been in multiple years of decline. After working with our team, we can now say that our staff and doctors are optimistic about our practice once again! We really appreciate the myPracticeReputation service. In two months, we went from no web review scores to several positive reviews, protecting us for a lousy web presence should someone post a poor review. However, our favorite service from Practice Builders so far was the onsite marketing training for our practice liaison and staff. Our trainers provided an extraordinary learning experience!" -Nora Truscello, Practice Manager read more

We at Anniston General Surgery Center are very pleased with our experience with working with Practice Builders. We have been with Practice Builders for some time and have been excited to see our patient load grow for both of our physicians in the clinic. We appreciate the quick response and turn around time Practice Builders offers to our practice when dealing with updates to our website and any other concerns or questions we may have about how to build our practice. We look forward to the continued support your company has to offer to our business. Angie Roberts Office Manager Anniston General Surgery Center read more

The training I received from Practice Builders was remarkable. When I was told someone from that company was coming to our office, I didn't know what to expect. Now, I see it was an extremely smart decision. Having that training educated me more on my current position and the business as well. Pam Wilson was so helpful, and her twenty years of experience in medical practice management were well appreciated by our staff. I am confident we will have an increase in revenue thanks to Practice Builders and its wonderful material. Thanks Practice Builders and thank you Pam for sharing your knowledge with us read more

We were challenged with gaining awareness in our community and were guided by our consultant, Nina, to hire a community liaison. The PB team and our trainer, Pam, then helped us locate, hire and train this marketer plus perform local outreach with us. The relationship between PB and Doctor at Your Service has been great. PB provides continuous communication and outreach to make sure we are meeting our marketing goals for new patients. David Cavazos CEO Doctor at Your Service read more

My name is Jacquelyn. I'm Dr. Ozanne's Office Manager posting Dr. Ozanne's review with his approval. "I am very pleased with Practice Builders. I am finding that the messaging on my website and social media are bringing me patients who are confident in our abilities and more comfortable with our recommendations. We are also seeing growth from the internal marketing strategies, branding and training in the form of patient referrals." Stephen Ozanne, MD, Cedar Hill Spine read more

Practice Builders was able to build and move our existing website within just two months! It is now better than before with easier self-edit sections and we are very proud of the professionalism it showcases. Our reviews are building on many sites reflecting the quality of care we aim to provide. Importantly, this all adds up to a professional and effective online presence - and the early signs that the site is working to bring us the patients and cases we prefer!! read more

Practice Builders is the real deal. After we contracted with them, the perks just kept coming for months. I actually feel like we got what we paid for - a rare feeling. They are professional, and they have connections to make things happen. We got on the local news in 2 weeks! Truthfully, at first, our contact person stunk - he forgot everything we told him - every time we had a coference call - for 4 weeks! After that, fantastic productivity. read more

Social Media Masters! Practice Builders understands social media and helps you step by step get your practice not just up to date, but surpassing your competition with an amazing on-line presence. Tony has been an amazing coach! Trouble shooting technical difficulties with our old website and performing a system email miracle. Even staying late to get us up and running. Highly recommend. Thanks Guys! Katy @ Elite Vision Care read more

The workshop presented by Practice Builders was a valuable experience. Robin Parkin, who presented, did a great job going over all of the marketing possibilties for a healthcare practice. She also presented in a loose conversational setting that allowed participants to share. Practice Builders provides a plan and the services they provide to implement are well done and will separate your practice in your community. read more

Practice Builders provided a great informative presentation and training session for the staff here at Cardiology Specialists Ltd. www.cardiologymds.com , help build our website. Hands-on marketing strategies were explored. We are so very pleased with the outcome of having gone ahead with this endeavour. Thanks especially to Irene Doti. We continue to maintain a close working relationship with Practice Builders. read more

We are so pleased with Practice Builders. Whether it's the littlest concern or a much bigger one they are always on top of it and respond so quickly with assistance. We have learned how to channel our social media sites in such a positive way and the outcome for new patients has been tremendous. They are so professional and have really gone above and beyond all our needs and wants We would recommend them to anyone! read more

I don't even know how our office stumbled upon Practice Builders - but I am very glad that we did! They are a wealth of knowledge about marketing our business and in a very short time have already taught us a great deal. I especially enjoy working with Tony Lujon (thanks for your patience!) and Julie on building our social media presence. I would highly recommend them to anyone! read more