I don't usually leave reviews unless the experience is exceptionally good or extremely disappointing -- and unfortunately, this was the latter. I visited Prairie Bliss for a Brazilian and underarm sugaring service, and as a trained sugar technician myself, I was shocked by what I encountered. From the start, there was a glaring lack of cleanliness. I was not offered any sort of pre-cleansing or aftercare, which is a basic standard in this industry. The technique used was harsh and clearly unrefined -- I left with bruising and areas where hair had been ripped, not properly sugared. When I mentioned that I also work in this field, the technician left the room and returned with a hot, wet towel and a bottle of lotion. She left them on her own chair for me to clean myself up -- completely unprofessional and, frankly, unsanitary. I'm deeply disappointed and honestly disgusted by the lack of care, hygiene, and professionalism. This was not just uncomfortable -- it was unacceptable. read more

The service here was very good, got me in last minute. Very clean, very friendly. Unfortunately I had a bad allergic reaction to the wax used. read more

I had a microdermabrasion & facial package session. Overall, a great service. The aesthetician, Maygan, was really pleasant, made the experience comfortable and there wasn't any awkwardness. She didn't aggressively push me to buy their products (too many beauty businesses do this) or anything and I really appreciated that. She gave me great skin advice as well. Something that I didn't expect or like was that my two little my acne spots were purposely squeezed out (by hand). Due to the microdermabrasion and facial, I didn't have strong sensations of it happening and assumed something like that would definitely not be a thing, as everyone knows popping any pimples usually leads to some form of scarring. But no, I got home and saw for myself. A month or so later, I still have hyperpigmentation in those two spots. Of course, they will fade, but this service should have come with information about that extra feature, as I would have chosen to exclude that part. Otherwise, the microdermabrasion really seemed to help peel away old skin and encourage new, replenished skin cell growth. read more

I came here for a hydrafacial. I asked for the details while in the treatment room and I think I would have appreciated if she explained the steps in the process. I felt as though when I inquired about the treatment the answers were very blunt, no details. The process only takes about 20mins so I'm curious what the machine does that costs $7/min (and it was discounted so it is normally priced higher). I did read the description on the website but I feel as though the technician could have been more informative when I inquired. When I paid there was no tip option on the credit card machine so I didn't know how to leave one. They followed up with several review emails asking if everything was okay, but I didn't feel comfortable leaving one. The price was competitive which is why I came here. There wasn't a noticeable difference in my skin right away but about 5 days later I felt that it wasn't as dry as it normally was. I would return and try out other services. read more

started to come here for laser hair removal (brazilian & underarms).. until i left, i did 6 sessions. didn't see much change at all - except for my underarms were not growing back as fast. the procedure was almost painless (personally) but got more painful as the sessions went on. each session, from the time i took my clothes off and hopped on the bed, was about 90 seconds. a few zaps here & there. heidi has a very unwelcoming attitude, even in the room, but i kept going back as the appointments were quick and i was in the building for literally less than 7 minutes. she sits at the desk with the receptionist, however neither of them greet you as you walk in the door, take your shoes off, and walk to the desk. super awkward. they stare at you while waiting for you to say the first word.. heidi will look at you stupidly and act like she doesn't know why you're there - even though i seen her once a month for half a year. in december 2018 i went in for a regular session. i was 4 minutes late. the appointment slots are 15 minutes long and the procedure is less than 2 minutes so i expected nothing, maybe to pay a late fee but whatever. i walked in the door and apologized for being late.. then was told i couldn't get my laser done as i was late. i mentioned how quick the appointment was, not even 10 minutes (hardly 5) of the 15 booked and that by the time i got undressed and back out to the front to pay, it would be about 5 minutes - as it always has been, and heidi should know that the session could be done. she told me something could go wrong and that it would take her into her next appt. i asked when it was and she said "right now".. i said "no.. it's my appt right now".. she then mentioned that i was now "7 minutes late" and she couldn't risk it going into her other appointment. the receptionist tried to chime in with snarky comments.. about how heidi needs to be at the front desk for her next appt for "people who are /actually/ on time".. lastly i told heidi that we could have been in the room and doing the procedure and finishing it up by now. she told me it couldn't get done so i walked out - obviously. i do get that things can go wrong, but why are you expecting them to? heidi had 11 minutes to do a 2 minute job. the next week i called the owner, tara, and told her about the situation. she agreed the laser session could get done, then proceeded to tell me that it was the holiday season and everyone is under stress and to give heidi another chance. then she tells me she isn't making excuses for their customer service (???).. she offered me 10% discount (like $12) on my next session. anyways - i went to another place to get my laser done and i have had amazing results. i went in january and have yet to go back for a touch up as it works way better, personally. i told my new laser technician my past experience and she told me has has had multiple clients come from prairie bliss as they either don't like the customer service, or because the laser isn't working for them. read more

I did come for laser hair removal (upper lip) with Heidi. She's always had a bad mood. i did 4 sessions. I don't see any different.

I have had my eyebrows waxed for years. When I went to prairie bliss I asked the waxer Tara to be gentle with my eyebrows. The whole process took less than 15 minutiae with the eyebrow powder application post waxing. The owner Tara didn't take me seriously when I said the eyebrow wax ripped skin off my eyelids and eyebrows.my entire left eyelid is raw and there is a line above the eyebrow with missing skin. The right eyelid is missing skin as well. The receptionist Alice told me it was my fault for flinching and seemed annoyed I would call and complain. It was my own suggestion to use polysporin to heal the damage. Awful experience. read more